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Models > 11026912691 > Instructions

11026912691 Kenmore Washer - Instructions

All installation instructions for 11026912691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11026912691
946-960 of 1,280
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top agitator was not rotating properly

  • Customer: Daniel from Hazelhurst, WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
watched the repair video on u-tube and followed it. Had trouble separating the top agitator from the bottom agitator after removing it from the washer. I tapped the 4 white tabs on the top with a hammer and screwdriver. Top and bottom separated after that.

Top of agitator would't turn

  • Customer: Steve from Laguna Vista, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
remove top cap on agitator, remove seal from inside of agitator tube( seal looks like garbage disposer stopper)now you see top of bolt head, use 7/16 socket with a 12 inch extension, hold bottom of agitator to keep it from turning while removing bolt,pull up on agitator top to remove, remove assembly that holds the cog's,slide off retainer ring, replace with new cog's, (when reassembling match pins in bottom part of agitator to slots in top part of agitator.)install bolt, install seal(use some laundry detergent so it slides in easily),put cap of agitator back on. that's it

Top of Agitator Wouldn't Turn

  • Customer: Katherine from Call, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I noticed the top wasn't spinning. I took the cap off the agitator and looked inside it. Sure enough the directional clogs were broken. I had no idea what to do. I went online using my phone and discovered partselect.com With their wonderful help I was able to find out what part I needed and order it right from my phone. It only cost me $10 bucks to get it delivered to my house and it shipped in 3 days. I am 21 years old and this was my first washer. Thanks to part select I can keep my washer. Partselect saved me well over $150 dollars plus labor. I will definitely use partselect again!!!

Agitator stopped turning

  • Customer: DANNY from LINCOLNTON, NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
watching the video was a great help, not a perfect match as mine but enough information to get the job done! parts were cheap & they shipped fast. keep coming with the great videos!

Cogs worn out, would not turn

  • Customer: Kent from Bakersfield, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Easy, popped cap off top of agitator with edge of knife. Removed bolt from center of agitator,pulled agitator up from shaft. Removed old,worn cogs,replaced with news cogs and reassembled. Tightend with bolt . Replaced cap and bang ,works like new.

Clutch dog teeth were warn causing the actuator to slip and not produce the required agitation.

  • Customer: Ralph from Orlando, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Removed the actuator cap which gives you access to the screw that holds the clutch dog assembly in place. Once the screw is removed the assembly lifts right out. The clutch dogs have a small retaining band that holde them in place. Once removed the dogs slip right out. Replace the old dogs and reverse the order of the removal process. Very easy.

Top half of agitator would not work

  • Customer: David from Austin, AR
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
pull off softener dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of old cogs remove and replace with new, reassemble

did not agitate

  • Customer: Tim from Wooster, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Took the water softener thing off, then there is another cover you just pull up on and it comes right out. pull the thing that has the agitator directional cogs ouy and replace them. Put it all back and you are done

Agitator and auger malfunctioning

  • Customer: Hilary from Plymouth, MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
Disassembled and removed agitator/auger unit by removing center cap, and removing center securing nut. Once on the workbench, further separated auger from agitator unit to access clutch, cam and four dogs. The old dogs had broken into two pieces each and no longer functioned. Upon obtaining replacement dogs, I simply installed them, reassembled the parts and remounted the center auger/agitator unit. Works like a dream.

agitator not working correctly

  • Customer: Matthew from Bellmore, NY
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Parts came promptly. Disassemble agitator as per tutorial video on website. Replace locking "dogs" and reassemble. Cheap, effective fix!

Agitator would not work

  • Customer: Gregg from Mandeville, LA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Youtube video

Agitator Not Working

  • Customer: david from morehead city, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Went right by the video, and it worked great thanks

Agitator spinning, not churning.

  • Customer: Mark from Eldersburg, MD
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
watched the parts select video showing how it was done. from there it was a simple process. popped off the fabric softener cap, and the seal cap. then used the socket wrench to unscrew the bolt. took off the cog holder, and turned upside down. The video was great, because it perfectly explained how to position the Agitator Directional Cogs (dogs)when replacing. the ridge went face down into the slot. Put the holder back in, replaced the bolt, cap, etc. and it as finished. Again, this is an easy fix, and the video perfectly explained the process.

Cogs were stripped

  • Customer: James from Tampa, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Popped the top of the Agitator off by hand, removed the softener cap protecting the Retaining nut by hand and used a 3/8 in socket driver with an extension and a 7/16 in socket to remove the retaining nut. Pulled top of Agitator off shaft, flipped it over and removed the Dog Ear housing. Removed retaining ring, removed and replaced Dog Ears (Cogs) and reassembled...less than 15 minute fix!

top agitator not spining, but bottom ok

  • Customer: John from Irvine, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
took top agitator off, cleaned it (needed anyway), replaced agitator directional cogs, replaced washer (old one was too soft to reseal) upon bolting back together. Oddly the repair kit on this website does not include a washer - I only bought the cogs - it turned out to use the same washer I use on my kegerator
All Instructions for the 11026912691
946-960 of 1,280