Models > 11026912691 > Instructions

11026912691 Kenmore Washer - Instructions

All installation instructions for 11026912691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11026912691
931-945 of 1,269
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The washer wouldn't spin unless it got a little help in starting.

  • Customer: Brendan from Albuquerque NM
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I completed the repair EXACTLY as shown in the YouTube video. I went Googling for some ideas when I came upon the PartSelect video which showed the repair being completed on the EXACT make and model of my unit. Screw Sears, which listed the repair as 'difficult'; it was easy! Nothing like seeing it done before attempting it. I am very pleased with both the product and the help!

Washer would not spin dry

  • Customer: Dave from Knoxville TN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Replaced clutch and direct drive assembly and associated parts. Found a broken pin on the plastic part that moves the cam.

The washer no longer spun during the rinse cycle

  • Customer: Kenneth from Merced CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Many kudos to the folks who posted here. The instructions with the part didn't help much, but your comments did. I found it quite easy to replace the retaining clips using a pair of pliers at their wide setting to press the clip back into place. Oh, and when you tip the washer over, have a can of bug spray handy, you might be upsetting a black widow or two.

Cold water would not fill

  • Customer: Walt from North Aurora IL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Exactly according to the video at the website.

Noise, then agitator froze up and motor shut off.

  • Customer: Ross from Murphy TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
There are youtube vids on how to get the thing open. I just wish I'd known the following: 1.remove agitator BEFORE opening the unit up and leaning it back (much easier to work inside the tube with it upright). 2. be aware that a free-floating part known as the skate plate can dislodge while the unit is on it's side/back. It is a generally triangular piece of flat-ish metal between the base of the tub and the top of the drive-train chassis. If it doesn't line up properly after you replace the parts you're going to get a noisy, clanking spin cycle the next time you run the thing (as I discovered).

Hot water did not flow when requested

  • Customer: Gregg from Troy NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
After shutting of water and removing supply hoses I started out removing the two small sheet metal screws on rear top and side top to remove dash board. Removed two large spring clips that hold the top and back together that are hidden by dash. pulled back panel back to access valve from left (looking at back of washer) Removed sheet metal screw securing valve plate to back panel. Moved hose spring clamp below hose barb on valve. Disconnected hot and cold switch plugs from valve and installed new valve using reverse steps above. Vacuumed and wiped down dust and lint from washer and put back in place. I used a short stool to ease working at a low position.

bleach dispenser cracked and leaking

  • Customer: Jimmy L from Lemoore CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
I just watched your repair video

direct drive water pump

  • Customer: leon from hialeah FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
very well the part was easy to install and the part was easy to find on the diagram furnished by parts select

washer leaking even after washer was turned off

  • Customer: Vicky from Sairdealin MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
my husband looked at it and seen that the pump was leaking so we got on the internet and found Partselect found our part ordered it got it in 3 days my husband didn't have to take the base off he just reached in and took of the brackets off the old pump and put on the new .took about 15 minutes. thanks you very much for helping us we did watch the vedio which was good but he wanted to try it his way (you know men). and i'm glad to say it worked.

Washer Leaking

  • Customer: Kathy from Springfield OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
This is a not for men only job. The worst part was taking the flimsy, rusty-on-the-inside case on and off. If you've never done it before, I would recommend photographing each section that you take apart so you can more easily see how it goes back together. The video is a great help for general ideas, but unless your model is exactly like that one there may be other parts. Wiggling the clamps off the hoses wasn't easy as the wrench kept slipping of the clamp ends. Finally I figured out that a wrench that clamps on and stays put was the right answer. Replacing the pump was easy--just like in the video. Now I have a secondary problem: the water now gushes out of the standpipe when the water exits the tub. I think the pump is better than the last one even before it broke, so the water is coming out too fast. I found a little part that makes the exit hole on the drain hose a lot smaller, plus I covered it with a stocking in case the part came flying off. Last time I tested it only about a cup of water came out of the pipe. I think there may be air in the pipe, so I have some things to try for that but at least I feel like I'm going in the right direction. This site is great--I already paid for one professional repair and the washer isn't worth another one but I'd like to keep it running for a few more months anyway.

Water leaking from under the middle of the front panel.

  • Customer: richard from new holland PA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video on the Partselect website. Appled the same technique for my machine and the repair was just as easy. Unplugged the washer, removed two screws from the top panel, flipped it up and removed the two brackets that hold the cabinet in place. Removed the cabinet, the pump is right in front held on by two clamps. Removed the clamps, unhooked the hoses, put the new pump in attached the hoses and the clamps. I then put the cabinet back together and the repair was complete, wash machine is running again with no leaks.

Had water leaking from pumpon floor

  • Customer: Edward from Mecosta MI
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video on the website on how to repair this and followed it. The repair went quickly. I spent more time moving the washer in and out of the location it was in than the time it took to repair.

Water pump had a leak near the central motion core

  • Customer: Catherine from Prescott AZ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Remove the outer washing machine housing. Close-up inspection located the leak source. The water pump was removed by popping off the upper and lower metal brackets, then removing it from the two rubber hoses with their pinch clamps. Ordering a new part was easy on your web site, and it arrived in 2 days! I reversed the process, with the smaller hose's pinch clamp hard to manage with simple pliers, but doable with persistence. I LOVE my 23 yr old whirlpool washer, and don't want a newer model, so thanks for making repairs doable for an old lady!

Water left in basket at end of wash cycle-not draining

  • Customer: Paul from Oakdale MN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Since I live in a condo (upstairs unit) flipping the machine was not an easy option. So I was faced with having to get the remaining 2-3 gallons of water out of the drum. I rigged something up and collected 80% of the water, but be prepared for a mess. I was and it wasn't a big deal, just took more time. Once part was removed, I got online to find the part- which ranged in price from $67 at a local appliance part distributor to $49 from SearsDirect including postage. Parts select came in at $37 with freight and the part swapped out perfectly- just 2 clips that hold the pump on and 2 hose clamps (I used slip-joint pliers which works well). I checked YouTube for a video first and lo and behold, there was a video about a whirlpool water pump replacement, which helped some. Job went well and I didn't have to replace a $1200 all-in-one.

Water Pump leak

  • Customer: Steven from Rossville GA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the online video and followed the instructions,The only problem I had was getting the pump off the drive shaft it had rust built up,but it worked fine and was shipped as promised
All Instructions for the 11026912691
931-945 of 1,269