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Models > 11026912691 > Instructions

11026912691 Kenmore Washer - Instructions

All installation instructions for 11026912691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11026912691
916-930 of 1,280
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washer agitator wasn't working properly

  • Customer: Francis from Valley Lee, MD
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I followed the video clip that showed how to make the repair that was attached to the email sent from Patrselect notifying me that my part had been shipped. The video clip was excellent and no other instructions needed. Thanks

top portion of agitator free spinning

  • Customer: gregory from camp hill, PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Removed center top cap/sofetner dispenser. Removed center shaft bolt. Pulled off the top agitator section from bottom portion. Inside the upper agitator is the inner housing for the cogs, pushed right out. Remove cog retainer plastic ring. Careful, the cogs freely fall out and it a little tricky when reassembling. Reassemble every (cogs go in only one way), place the upper agitator back down and over lower portion in machine. Now Put the bolt back in place. Here's the tricky part. You will need a magnetic tip driver or socket to hold the bolt until you have it started because it sits in recessed "well" area. I used a dab of regular Elmer's glue from bolt head to socket. Worked like a charm. Be careful not to over tighten bolt. Remember, upper agitator should free spin one direction and "catch" in the apposing direction.

The agitator top did not turn

  • Customer: Michael from Columbus, OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The Whirlpool website provided an excellent repair video, showing a step by step procedure for making this repair. I did have to clean the old parts but other than that i just followed the video. I used a socket to loosen a single bolt holding the agitator,I pulled it apart, replaced the cogs, and then put it back together.

Cogs worn noisy and unbalanced upper agitater

  • Customer: Edward J from Monee, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the upper sgitster by removing the center bolt to the bottom agitater. Manage to pull the cog housing apartfor inspection. left apart and ordered the new cogs. received the cogs within 30 hours and reassembled the unit and bolted it back to the main agitater. works perfect. great service. Thanks Ed PS Now my 97 year old mother in law can keep washing clothes. Shes happy again.

cogs needed to be replaced

  • Customer: Charles from Madison, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the cap and the unit that held the cogs or dogs. Replaced and reassembled. Took about 5 minutes.

Agitator wasn't agitating anything except my wife

  • Customer: paul from san clemente, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Pop the top of the agitator off, 3/8th socket to remove the bolt holding the entire Agitator assembly, pull straight up to remove the entire agitator assembly, remove agitator dog assembly, pull plastic retainer holding agitator dogs in, replace agitator dogs, replace plastic that holds them and just put the thing back together. If it takes more than ten minutes you must have stopped for a beer break

Used machine, unknown age, with zero upper agitator motion. The upper agitator could be turned easily in either direction.

  • Customer: Calvin from Homestead, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Age and condition of the washer were unknown. I had no agitator grease available. I went for just the replacement of the Agitator Directional Cogs. I reviewed the video for replacing the whole kit. Removed fabric softener dispenser and the seal below. The seal needed to be cleaned. Removed the 7/16" bolt with a socket and extra long extension. Removed the agitator. Pulled off upper agitator. The part that holds the cogs is in about the center of the upper agitator. It also needed to be cleaned. One original cog was broken the other were past needing to be replaced. Replaced the cogs and the retainer. There was some effort with getting the upper agitator down far enough to re-install the bolt. That was just a slight alignment issue. The other parts were put back in place.

Upper agitator not spinning

  • Customer: Eugene from Oak Island, NC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Thanks to the excellent video sent with the parts, the repair was quick and easy to accomplish. Thank you !

Agitator not agitating (spun freely)

  • Customer: Kelly from Register, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I watched the short video that was in the email with my order confirmation and all turned out well.

was not agitating

  • Customer: charles from grand island, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Pulled the top off the agitator, used the pliers to pull off the seal, used the socket to get the bolt off , pulled the rest of the agitator off and replaced the directional cogs. Put it back together in reverse. Piece of cake. Beats paying a repair man.

Washer would not agitate and noises.

  • Customer: Thomas from Vidor, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Pop off soap dispenser, with a flat blade screw driver remove the cap on the top of the agitator. remove the cam,then remove the retaining ring on the bottom that hold the cods in place, and replace the cods. Very easy.

ajitator cogs were wore and need replaced

  • Customer: Steven from Fayetteville, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
pulled the fabric softner dispenser off, took a flat tip screw driver to pop the cap off. which the piece inside that held the cogs just took a long nose pliers to grip frimly but not to hard and turned it loose then lifted the unit out that had the cogs. the cogs was held on by a small plastic ring that just slipped up over the unit then you can replace the cogs. to put back together do the directions in reverse

Agitator didn't spin but everything else worked.

  • Customer: Kenneth from Phoenix, AZ
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Wrench set
  • 0 of 0 people found this instruction helpful
The youtube explanation on how to repair was great, especially the instruction to lift up on the bluish plastic ring (to detach the softener dispenser), and not to tighten the bolt too much when reassembling matters.

top half of the 2-part agitator slipping (not turning) due to stripped teeth on these cogs.

  • Customer: Alan G. from Groves, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
removed the softener dispenser, gently pried off the top with screw driver, loosen nut and lift off the unit holding the cogs. On our (Kenmore, series 90) there was a small retaining ring to hold the cogs in place. Removed retaining ring (no tools), and cogs (one at a time). Replace each old cog with the new one, being careful that it's not upside down or backwards. reassemble. test. rejoice! This $3 part plus $7 S&H - saved a $100 house call from the appliance repair man.. YouTube & PartSelect = super Combo! Thanks!

Agitator spun freely both ways and would not agitate

  • Customer: rob from modesto, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I used a small flat head screw driver to pop off the top cap, (since mine does not have a fabric softener dispenser). My 90 series didn't have a screw or a nut holding the agitator on, instead there was a plastic shaft with a half inch square hole in the middle. I didn't have a half inch socket at the time so I used a large flat head screw driver to remove it.(lefty loosy righty tighty) Didn't take no time at all to remove the agitator and replace the directional cogs.
All Instructions for the 11026912691
916-930 of 1,280