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See part 18 in the diagram

Suspension Springs - Kit of 6

PartSelect Number PS2004049

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Shakes and moves.
  • Compare At

    $30.67
  • You Save

    $5.11
  • Your Price

    $25.56
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

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Suspension Spring Hook

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Snubber Ring

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.5 / 5.0, 24 reviews What's this?
1-15 of 24
 

65 of 68 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers

Customerrobert from simpsonville SC

Excessive banging, shaking and squeaking while on spin cycle

1)Start with empty washing machine.
2)Disconnect Hot, Cold, Power and Drain lines
3)Move machine to open area, open top by popping 2 front retaining clips.
4)Remove Front panel, remove small clear water level hose at lower rear of tub.
5)Remove small Rear access panel, disconnect large tub drain hose from pump and drain into small container, about 4 cups of water will come out.
5)Remove the 6 suspension Springs.
6)Place two large towels next to washer and tip machine onto its side slowly.
7)Remove drive belt from bottom, and slide out wash tub assembly thru top opening, be Careful not to damage large Plastic drive pulley on bottom of tub.
8)With tub upside-down, remove drive pully small plastic cover in center, remove E-Clip and remove pulley.
9)Slowly loosen snubber ring retaining bolts a few turns, DO NOT Remove, just loosen enough until snubber is free to move around.
10)Remove snubber ring by walking it around the retaining ring and install new snubber.
11) Clean machine cabinet and clean machine base where snubber touches with alcohol or Windex.
12) Reassemble in reverse order and Do Not Forget to reattach the small clear Water level sensing HOSE to the tub before closing the top.
13)Place Drive Belt onto the 2 small pulleys First, then slowly turn large pulley while walking belt onto it.
14)Reconnect machine to utilities and test run on small load to ensure no leaks and propper operation.
15)Enjoy Quiet free operation once again :)

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23 of 30 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers

CustomerMatthew from Ephrata WA

Washer out of balance most of the time

watched online video help. removed washer panels. removed washer springs. disconnected hoses. pulled tub out and placed on top to expose. snubber ring. replaced snubber ring, placed tub back into proper space. replaced old springs with new set. reconnect hoses. Washer ran perfect. Was about to spend $800.00 on new washer but only spent $43.00 in parts and a few hours labor and good as new

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7 of 7 people found this instruction helpful

Parts Used

Level of DifficultyDifficult

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)

CustomerHud from Woodruff SC

Washing machine was bouncing on every load

Diagnosed that the snubber had failed.
Removed the belt, cam assembly and pulley assembly. Using Maytag brake removal tool #12002012 I removed the brake stator. I removed the front of the washing machine and the rear access plate. I removed the six tension springs. I moved the machine basket and shaft assembly toward the top of the machine. I removed the old snubber and replaced with a new one. I installed 6 new tension springs and reassembled.
The washing machine runs great.

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8 of 11 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:More than 2 hours

ToolsPliers, Screw drivers, Wrench set

CustomerCarolyn from Charlestown RI

The water would not stop filling machine.Water over flowed on the floor.

found repairs on the internet. And my husband followed the repairs and the washer works wonderful thanks.

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6 of 8 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsWrench set

CustomerAdrian from West New York NJ

Washer shakes and dances

NO NEED TO BUY A BRAKE WRENCH NOR THE EXPENSIVE SPRING REMOVER.
ONCE THE DRUM IS OUT THE WASHER TURN IT UPSIDE DOWN AND LOOSE THE SCREWS HOLDING THE TRANSMISSION ABOUT A LITTLE MORE THAN HALF WAY, TO GIVE THE NEW SNUBBER ENOUGH ROOM TO FIT IN, THEM TIGH AND ASSAMBLE EVERYTHING BACK TOGETHER

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6 of 8 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:More than 2 hours

ToolsNutdriver, Pliers, Screw drivers

CustomerDavid from Duluth GA

Severly off balance during spin cycle

My washing machine was severely off balance during the spin cycle. It would bang violently against the side and “walk” across the laundry room. I was able to fix this for under $25 dollars of parts from partselect.com and a few hours. I rated the task as easy, but I am somewhat mechanically inclined. Others may find it a bit difficult but I believe anyone except an absolute beginner can do this job.

Fix this problem before significant damage is done to your base! Otherwise the job will take more time and be a LOT more expensive. My base had experienced a little damage but thankfully it did not require replacement. When the snubber wears out, it allows the tub to rub against the base. Metal on metal is never a good thing.

Also I chose to replace the springs, even though it may not have been 100% necessary. You have to take them off anyway and they are inexpensive. It is easy to know when a spring is broken, but not as easy to know when it has lost some of its spring. Just makes sense to me to replace them.

I used the directions below which I found on the internet. They are listed below unedited by me. I have added a few of my own comments below that.

• Remove power and all hoses
• Lift top by inserting putty knife just inside front clips to release
• Remove front and rear panels, 10mm
• Disconnect drain hose from bottom of drum, pliers - spring clip
• Remove 6 springs from bottom of drum using channel lock or spring tool
• Lay on side, remove drive belt by turning large drive pulley and side tension to belt
• Remove water level hose on side of drum, pliers - spring clip
• Remove drum from cabinet by sliding out top. It is not necessary to remove drum from transmission.
• Inspect base plate for damage
• Lay drum on padded surface, upside down
• Remove C clip, drive pulley, being careful to observe order of parts and washers
• Loosen 6 screws holding down old snubber. DO NOT REMOVE SCREWS, THERE IS A VERY STRONG SPRING UNDER THIS PLATE. Loosen screws only enough to get old snubber out.
• Clean dust from area.
• Insert new snubber, keeping it even while tightening screws.
• Reverse other processes above to assemble washer. Replace any broken drum springs. Replace belt if worn.

My tips:

• After you remove the tub you will see a lot of fine white dust in the bottom of the washer. That is from your old worn out snubber. Vaccum it out.

• I didn’t have a spring tool but I found that using a pair of vice grips to remove and replace the springs was easier than using channel locks.

• Technically, I believe the clip is actually called an e-clip. If you have the correct tool for this removing and replacing it will be a lot easier. I did not have the tool. I used an open end wrench that was just the right size to butt up against the two ends of the clip. A light tap with a hammer against the other end of the wrench and it popped right off. I used a pair of needle nose pliers to put it back on.

• Also regarding putting the e-clip back on, at first I could not see the groove that the clip was supposed to slid into. It was below the little plastic piece with the teeth. I used a small flat screw driver inserted into the groove to gently pry it up and had someone gently tap on the plastic piece which pushed it down enough to expose the grove.

• I highly recommend heeding the warning regarding the loosening of the 6 screws holding the snubber. I did not have any trouble with this but there is a 200 lbs spring underneath that you do not want to release. It could injure you and might be hard to put back. Just loosen each screw 1/4 turn at a time until the snubber can be removed.

That's about it. I took me about 4 hours

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4 of 5 people found this instruction helpful

Parts Used

  • Suspension Springs - Kit of 6

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers, Socket set, Wrench set

Customerkeith from auburn AL

Washer got off balance almost every load.

i followed the directions i found online. do not take the screws all the way out! The snubber ring solved the problem. I replaced the springs since i had them. The old ones seemed OK.

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsPliers, Screw drivers, Socket set

CustomerDaniel J from Cayce SC

Washing machine walking during spin cycle

Looked up probable causes on PartSelect website. Determined that worn snubber ring and and weak springs were probable cause. Ordered parts on a Thursday. Parts arrived on following Monday.

Read several repair stories on the website. One story gave step-by-step instructions for disassembly. Very helpful since I followed this prescription. While waiting for delivery of the parts, I removed the tub and inverted it.

Removing springs was relatively easy. Did not remove snubber ring until new parts arrived, but replacing it was easy. I was very cautious about loosening the 6 screws and heeded the warning about the 200 pound spring under the cover.

Diagrams on website showing expanded mechanism of washing machine parts were very helpful for reassembly.

The most difficult part was installing the new springs, since they were quite strong. One repair story on the website suggested using coins to expand the new springs enough to be able to hook the springs into the upper slots and hangers.

I USED ONE OF THE MORE ACCESSIBLE LOCATIONS (AT THE REAR OF THE MACHINE) TO PREPARE EACH SPRING FOR INSTALLATION).

I hooked a spring in the bottom slot. I pushed a long heavy screwdriver through the spring's upper hook and the hole in the metal support and expanded the spring until I could insert 1/2-inch washers (about 8) between the rings. I prepared each spring this way for installation around the tub. With the washers in the expanded spring, it was relatively easy to use a pliers to lift the upper hook into the hole or hanger.

I decided to insert the spring next to the motor first since it was the more inaccessible. The remaining springs were installed relatively easily.

Reassembly was easy by following the reverse order of the disassembly instructions. I found the tub to be pretty heavy to lift, so when it came time to put it back into the frame, I turned the frame on it's side and inserted the tub from floor level.

I am very proficient mechanically but I believed I could make this repair without difficulty. I think that without the repair stories I had viewed on the website, it would have been more difficult. A spring tool would have been immeasurebly more helpful.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set

CustomerRandy from Pineville LA

Washer shacking while spinning.

First I pulled the washer to an open area.
Then removed fluid line going to tub.
Removed tub by removing springs.
Turned tub upside down, removed the belt pulley, and held the ring under the snubber ring with C clamps while removing 6 screws holding assembly together. Released the pressure on the C clamps slowly until spring pressure was gone.
Replaced snubber, and installed ring holding assembly. Replaced ring plate, and C clamps going back in place with equal pressure until seated. Replaced 6 screws, and pulley assembly, and all fluid lines and new spring kit.
WALA..... WORKS GREAT for less than $25.

Thanks

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsNutdriver

CustomerAdam from Sparta NJ

Washer unbalanced easily and made lots of noise/movement during spin cycle

Mostly I followed the video instructions from partselect's youtube channel. The snubber is very simple to replace. Once the tub is removed, the snubber drops down around the hole and the tub gets put back. The springs hold the tub down, and need to be removed. They are a challenge because they are very strong. The vice grips come in handy to grab the springs and hold them. The best trick I've seen for doing the springs is to use about 10 nickels. When installing the spring, bend it and place the nickels in the spirals of the spring, alternating sides with five going in the left and five in the right. When you go to put the spring in, it will be expanded so it almost fits the distance, and there's less required to pull it into place. Once in place, some nickels fall out and the rest can be removed easily. It also helps to have a second person who can push the tub towards the spring you're trying to install, to make the distance smaller.

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Socket set

Customermichael from needville TX

Goes out of balance on spin

Unpluged washer,moved from wall,unclip upper assembly&support it. Remove LITTLE acess panel on rear and front panel. Removed springs & two hoses,drive belt and out it comes...flip unit over to LOOSEN ONLY 6 sdcrews to remove old snubber & install new one. Reverse procedure to reinstall. BE WARNED,springs can be a sob to reinstall!unit),The acess on rear to springs is horrible!

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyVery Difficult

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers, Socket set

CustomerMaxine from Nappanee IN

The tub would bounce around and shake machine no matter the load size.

Took the whole machine apart tipped tub upside down to put on snubber ring. One person had to hold down very very firmly to the metal ring that fits on top of the snubber ring while another person quickly screwed in the screws to hold it down.
The springs required an extra strong person and a few words of frustration to stretch to get them on. My son who is 39 years old did it. My 60 year old husband would not have had the strength to stretch the springs.
So far it works great. My son washed his carheart jumpsuit and coat with not a sound or wiggle. Your trouble shooting site was what made us decide to order what we did because of the percentages of what the problem was beside each part. Thank you for being so prompt in sending our parts.They came so quickly we weren't without a washer but maybe a day or two.

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0 of 1 people found this instruction helpful

Parts Used

  • Suspension Springs - Kit of 6

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsWrench(Adjustable)

CustomerJoAnn from Brooksville FL

Wash machine would go out of balance

removed old springs and inserted 6 new springs and works like a new machine

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0 of 1 people found this instruction helpful

Parts Used

  • Suspension Springs - Kit of 6

Level of DifficultyDifficult

Time to do repair:30 - 60 mins

ToolsPliers, Socket set

CustomerNathan from Converse TX

Worn springs--basin banged against sides of machine for unbalanced loads during spin cycle

Removed the front panel of the washing machine with a putty knife and socket. Used pliers to lift off the old springs starting in the front and moving to the back. Used pliers to lift on new springs starting with the more difficult to reach ones in the back and worked towards the front. Replaced front panel. Removing and installing the springs was difficult because most of the springs are difficult to reach making it difficult to get enough leverage to stretch the springs.

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

Customerjohn from centreville VA

Washing machine would be off balance in the spin cycle and bang around

Did watch the belt video and that was real easy but removing the springs and snubber ring was pretty difficult until i finally had someone help me by holding the tub. was hard to figure out how to how to get at the various parts. Howeve the washing machine is running real well now and I should be able to get several more years out of it. Better instructions or a video would have helped. I had a terrible sewer odor when the washing machine was running. i thought it was a problem with my sewer lines or traps until I took off the drain hose, almost lost it. terrible odor. when I replaced the drain hose and cleaned up the machine, the odor was gone. Saved a lot of money in needless plumbing costs. Good luck.

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