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ZBD3500ZZ2BB General Electric Dishwasher - Instructions

All Instructions for the ZBD3500ZZ2BB
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Motor was getting noisier every time we used the dishwasher. We knew it was just a matter of time before it totally quit.
The most difficult part was removing the dishwasher from below the counter. Once that was complete, I simply turned the washer onto it's front surface to access the pump easier. Simply disconnected the electrical connectors, loosened the three hose clamps holding the hoses to the pump. Lastly removed a stiff arm bracket holding the pump. Reversed the order to install the new one using a longer bracket provided with the new unit. Hooked up the electrical connections last and slid the washer back in place. The washer runs like new now and is not making noise. The replacement part was a perfect match.
Parts Used:
Motor and Pump Kit
  • Glenn from Clemmons, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
48 of 51 people found this instruction helpful.
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front twoo rack rollers broken ,bottom rack roller broken
for the top rollers you must remove thethe end cap. this was easy ,i placed a block of wood on the outside .placed the punch on the inside where the channel is pushed in to hold cap on. smacked it till it was pushed out far enough to remove end cap. new rollers simply snap on. very easy,
Parts Used:
Upper Roller and Axle - Kit of 4 Lower Front Dishrack Wheel
  • Russell from Pueblo, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
78 of 142 people found this instruction helpful.
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Broken wheel
Siimply removed the rack and replaced the wheel assembly. Very easy
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • Bennett from Burke, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
74 of 139 people found this instruction helpful.
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3-4 inches water left in dishwasher after running
Removed 4 screws in washer then removed cover. Then piston and nut assembly which just needs turned loose.Pull out and then,put new one back in,tighten up, put cover back on put 4 screws back in. Then unhooked water line, power cord, drain hose. Pull washer out and drained water out of system with drain hose. put a towel down to catch excess water. Loosen nut at end of drain hose with a pliers, remove flapper put new one back in tighten drain hose . Put washer back in hook water, power and drain hose. Run thourgh cycle and it should work much better.
Parts Used:
Piston and Nut Assembly Check Valve Flapper
  • Kenneth from Lancaster, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
42 of 51 people found this instruction helpful.
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dishwasher pump valve leaking at shaft
took dishwasher out- put on table to work on-removed wire brace- disconected drain outlet- disconnected top drive seal- removed wire clip connector- removed motor unit----------------
installed new motor/drain unit--used new longer wire brac used adapter to connect electical leads-
tightened clamps and bingo it worked and didnt' leak. good job on the supplying of all the necessary adapers.
Parts Used:
Motor and Pump Kit
  • richard from las vegas, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
40 of 47 people found this instruction helpful.
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Rubber connector was leaking (slit in rubber)
First I removed the dishwasher from underneath the countertop and laid it on its back. I used a nut driver to remove the pump support wire and the two clamps holding the rubber connectors to the pump. It helped to hook the pump support wire in a hole in the left side of the frame and reconnect it to the pump to hold it up out of the way. I was able to remove the rubber connector by hand and unscrew it. To install the new rubber connector tightly, I slipped a piece of 2" PVC pipe (outside diameter is 2-3/8") inside the connector and tightened the clamp around the connector and PVC pipe. This allowed me to use the pipe to tighten the rubber connector. I reassembled the dishwasher pump and connections and put the dishwasher back into service
Parts Used:
Pump To Wash Arm Rubber Connector
  • David E from Colorado Springs, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
38 of 45 people found this instruction helpful.
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Rollers broke off from bottom rack of dishwasher
Went to www.PartSelect.com. Part was easy to locate online with GE model number and illustraion online. They shipped the parts in two days and I put the new parts on by hand. Saved a $135 service call from GE. One part came in broken from the factory. Upon calling customer servce, PartSelect sent out a replacement part the next day - no problem. Great service, would be happy to use again - Thank you!
Parts Used:
Lower Front Dishrack Wheel
  • Reginald from Hamilton, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
66 of 129 people found this instruction helpful.
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Wheel fell off dishwasher rack, landed on heating element and melted.
Simply discarded old wheel assembly and snapped new wheel assembly in place. Very simple.
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • Stacey from Spring, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 126 people found this instruction helpful.
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Lost A Wheel For Dishwasher
Repair easy. . Snap it in. . . . . . Impressed with the speedy delivery. Thanks
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • LINDA from OCALA, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 126 people found this instruction helpful.
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Blown Motor
Did the install a few days ago 4.25.11 and all went smoothly. The instructions that came with the kit were very straightforward and the diagrams were extremely helpful in locating brackets/hoses/connections. My dad thought he would just get down there and do it, but wasn't sure what to do. Using the directions with the kit, I had the motor and pump off in under 5 minutes. FOLLOW THE DIRECTIONS WITH THE KIT!

Some things to note:
- Get some towels/cups/bowls, we had some water leaking from the dishwasher and hoses.
- Be careful removing the dishwasher from the counters, go slow.


1. Shut off electricity
2. Shut off water. I just shut closed the line that went directly to the dishwasher.
3. Removed screws from bottom panel to expose motor and pump assembly.
4. Removed screws securing the dishwasher to the counters.
5. Slowly slid dishwasher from counter and rotated so door was facing the ground carefully to ensure wires/hoses were not pulled or crushed.
6. Removed screw from bottom of motor that was secured to the hanger.
7. Removed ground screw from bottom of motor.
8. Removed all wired connections from the motor and pump.
9. Loosened hose clamp securing the drain line and removed from motor.
10. Loosened 2x hose clamps securing the motor and pump assembly to dishwasher.
11. Ensured everything was clear and disconnected, and slowly removed motor and pump assembly from dishwasher.
12. Test fit new motor and pump assembly.
13. Reconnected 2x connections to the motor and pump.
14. Secured the ground wire to the motor and pump.
15. Slid motor and pump onto dishwasher and secured the 2x hose clamps.
16. Secured screw from the hanger cable to the motor and pump.
17. Reconnected water line to motor and pump, and tightened hose clamp.
18. Ensured all connections were made, hose clamps were tightened, and there were no extra connections.
19. Rotated dishwasher back onto feet.
20. Slowly slid dishwasher back into counters ensuring no cables or hoses were kinked or crushed.
21. Restored electricity and water to dishwasher, and then performed a quick test of one cycle to check for leeks.
22. Secured bottom panel and dishwasher to counters.
23. Enjoyed having a working dishwasher again!
Parts Used:
Motor and Pump Kit
  • Sean from Winter Garden, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
33 of 35 people found this instruction helpful.
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The wheels on our dishwasher were mis-shapen and broken
It was easy as pie. The new wheels came with the new axles already attached, and the whole wheel just snapped onto the lower rack. I ordered 6 and they arrived quickly and attached within minutes, and the dishwasher actually works better now that the rack is raised properly. Thank you!
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • lori from MANHASSET, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
62 of 124 people found this instruction helpful.
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dripping from bottom door
Since i was not sure which gasket has failed, i replaced all 4 considering the age of the dishwasher,( 2 are corner baffles ). The only time i was scratching my head was installing the gasket insert. No one mentioned to overlap or not, so i did overlap and crossed my fingers. After several cycles there is no dripping so i guess overlapping about a 1/2 inch is the way to do it. And i would suggest cleaning the gasket groove in the bottom corners really good. Good luck, bill
Parts Used:
Door Gasket - White Corner Tub Baffle - Lower Left Corner Tub Baffle - Lower Right Gasket Insert
  • Bill from Surprise, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
33 of 39 people found this instruction helpful.
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One of the roller shafts broke
To remove the upper rack guide end caps, pull the inside flange gently to the rear, then twist the cap out of the track. Then the rollers come out easily, and replacing them involves merely snapping them in place over a rack frame part. Piece of cake! Roll the rack back into the guides, and replace the end caps. No tools needed!
Parts Used:
Upper Roller and Axle - Kit of 4
  • Larry from Brandon, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
27 of 30 people found this instruction helpful.
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plastic hinge arm link broke causing door to flop open
First I had to unscrew screws under the counter then pulled built in dishwasher out from under the counter, attached hing arm link to right side bracket on door, and the other end I attatched to a spring at the back of the unit. Thats it! and pushed the dishwasher back into place. All back to normal....by the way Im a 67 yr old great grandmother...
Parts Used:
Hinge Arm Link
  • Margaret from Meridian, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
28 of 35 people found this instruction helpful.
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Lost Despenser Lid, Droped It And Havent Seen It Since.
Ordered the part, by using the diagram on the ge website identified the part and ordered it right them and when it came (delivered really fast) took it out of the bag and screwed it in the jet dry despenser and is working great.
Parts Used:
Rinse Aid Fill Cap
  • ANNE from SWANNANOA, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
26 of 31 people found this instruction helpful.
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All Instructions for the ZBD3500ZZ2BB
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