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95 of 102 people found this instruction helpful
Parts Used
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- Upper Roller and Axle - Kit of 4
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerEric from Centreville VA
Rack falling off of upper slides
1. I removed the plastic stops from the ends of the upper rack slides.
2. Removed the upper rack.
3. Unclipped the old rollers from the rack.
4. Clipped the new rollers onto the rack.
5. Made a grunting noise so the wife could hear.
6. Walked away
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27 of 30 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsPliers
Customermichael from perry hall MD
Wheel replacement
Pulled the end cap off and replaced the wheel.
most of the parts were for future repairs
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23 of 31 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
Customercharles from canton MA
Roller on upper rack broken - lower rack plate holders broken
lower rack took one min. take out old slide in new
upper rack a little tricky had to remove end caps on rack arms to slide rack out to replace rollers. end caps are not snapped in they have a lever in the track that is part of the cap if you twist it a little cap will slide off.
total time for this part 15 min.
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19 of 21 people found this instruction helpful
Parts Used
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- Upper Roller and Axle - Kit of 4
Level of DifficultyEasy
Time to do repair:Less than 15 mins
Tools
CustomerLarry from Brandon FL
One of the roller shafts broke
To remove the upper rack guide end caps, pull the inside flange gently to the rear, then twist the cap out of the track. Then the rollers come out easily, and replacing them involves merely snapping them in place over a rack frame part. Piece of cake! Roll the rack back into the guides, and replace the end caps. No tools needed!
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12 of 13 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerRussell from Pueblo CO
Front twoo rack rollers broken ,bottom rack roller broken
for the top rollers you must remove thethe end cap. this was easy ,i placed a block of wood on the outside .placed the punch on the inside where the channel is pushed in to hold cap on. smacked it till it was pushed out far enough to remove end cap. new rollers simply snap on. very easy,
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8 of 10 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerDave from Littleton CO
Parts were old and worn out
The repair was easy. A couple turns of a screwdriver was all that was necessary to remove the rollers and slide assembly. The I simple installed the new rollers. Slid the slide into place between the rollers and then added the back caps to the slide. Replaced the rack rollers on the top basket and then slid it into position between the new slides. Once in place, I attached the end caps to the front of the slide. Simple and quick.
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6 of 7 people found this instruction helpful
Parts Used
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- Upper Roller and Axle - Kit of 4
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers
CustomerJeffrey from Springfield VA
Old roller wheels were starting to stick due to cracking
1. I pulled off the plastic end caps to the top rack that allows the roller wheels to be pulled out of the aluminum rails. You need to push in the raised edge of the plastic caps so they clear the rail slot in order to remove them. This takes a little bit of finger pressure or you can use a flat-edge screw driver to pop them out.
2. Once this procedure is completed, you simply remove the rack and rollers from both rails and remove the old roller wheels and replace them with the new ones.
3. I used a phillips-head screw driver to tighten up the rail wheels before re-installing the top rack into the rails and then re-inserted the end caps. Pliers are handy to help get the end caps back into the rail slots.
4. I finally used a silcon spray on all of the rolling parts of the top tray assembly for lubrication.
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6 of 8 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerLouis from Fairfield CA
One of my top rack rollers had broken and the rack could not hold any weight
I simply detatched the broken old roller and snapped in the new one. It was very simple and I did not need any tools.
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5 of 6 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerRobert from Old Lyme CT
2 rollers and end caps were broken were broken
Pulled the basket out the appliance and took what was left of the roller off and replaced them and slid the basket back onto the slide channel into the appliance. Then snapped the end caps on. Almost too simple. Less money than it costs to have the service man ring your door bell.
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4 of 4 people found this instruction helpful
Parts Used
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- Upper Roller and Axle - Kit of 4
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerMichelle from Richardson TX
Broken roller
I watched the video and did exactly what he did. I am a novice when it comes to repairs. I learn as I go. This repair went flawlessly. Ordering was quick and easy. The part arrived quickly. The repair took less time than expected. The part was what I needed and nothing else broke or went wrong when repairing the original problem. It was a 100% success.
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3 of 3 people found this instruction helpful
Parts Used
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- Upper Roller and Axle - Kit of 4
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerLynn from Troy NY
Upper backet was falling off the tracks
I popped off the front track stops--pretty easy with a little twisting and slid the basket out. A little leverage with a screw driver and the roller axle slipped off easily. Popped the new ones on, slid the basket back into the track and popped the stops in place and the job was done in under 15 minutes.
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3 of 3 people found this instruction helpful
Parts Used
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- Upper Roller and Axle - Kit of 4
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerDavid from Columbus OH
Upper rack wheel broken
took off the end clip, pulled the old wheel off and unclipped the bracket from the rack, then clipped the new assembly on...Simple!
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3 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerKoosah from Camarillo CA
Rack falling off.
I followed the video instructions on removing the rack slide end cap to prevent breaking it and it was very easy to remove and replace the broken one. I attached the new rack rollers and voila we were back in business. I was about to order a new dishwasher the night before for $5oo! Thankfully the stores website wasn't working so I couldn't. I decided to look online to find out if it was easy just to replace the parts. Looks like I saved close to $500 just replacing those parts! AWESOME!!!!!Thank you for a user friendly website. It made all the difference")
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3 of 3 people found this instruction helpful
Parts Used
-
- Upper Roller and Axle - Kit of 4
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsPliers
CustomerDoug from Columbus OH
Broken upper rack roller, rack kept falling off the track
Used the pliers to remove the broken roller. It came off in pieces. Slid new one on.
Cap on end of roller track was a bit of a challenge. It sort of twists & pulls off.
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4 of 6 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
Tools
CustomerJOHN from PURCELLVILLE VA
Wheels were worn out and kept falling off
popped old wheel off popped new one on
for the rack roller i took the ends off and slid old rollers off then slid new ones on.
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