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ZBD3500ZZ2BB General Electric Dishwasher - Instructions

All Instructions for the ZBD3500ZZ2BB
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Pump/Drain valve leaking
The hardest part was removing the dishwasher from under the counter and cleaning up the large amount of water that poured out when I turned the unit on its side.
The actual pump replacement was pretty easy except there were a lot of extra parts that were only needed for other brands or other models.
I might have tightened one of the large clamps too much as there was a very slight leak after I was done. One or two drops of water per cycle, which evaporates quickly and not worth taking apart again.
It was not hard but took longer than predicted.
Much better than buying a new dishwasher or paying the estimated $350 to an appliance repair company.
Parts Used:
Motor and Pump Kit
  • Stephen from Aspen, CO
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
23 of 27 people found this instruction helpful.
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Wouldn't Keep Water In Dishwasher - Bad Drain Solenoid
Rather than remove the dishwasher from the counter, I performed the repair inplace, which was much less work (although I did have to lay on the floor).
After turning off the power, I removed the two access panels at the bottom of the unit, disconnected the wiring from the pump and solenoid, loosened the drain hose fitting and drained most of the water out of the unit and into a shallow pan (the drain solenoid was stuck open, so this was pretty easy - otherwise, I still could have manually actuated the drain valve & solenoid to drain water through this hose).
There was alot of water in the unit and my pan overflowed a little. If I was doing this again, think I would have disconnected the drain hose from under the sink and drained out through that into a bucket (I could have controlled that flow better).
Once the water was out, there are just two hose clamps that hold the pump onto the unit (one on top and one in the back), and a stabilizer bar that connects the motor to the front frame. Removed these and the whole unit came right out.
The replacement pump & motor was exactly the same as the one that came out, so I didn't need any of the hose or wire adapters that came in the kit.
Reconnected the two pump connections, motor bracket and wiring, and the unit was good-to-go!
Parts Used:
Motor and Pump Kit
  • Christopher from Nellysford, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
20 of 24 people found this instruction helpful.
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spray arm was cracked and the top part kept spraying off
just unscrewed it from the dishwasher with my hand and put the new one back on the same way
Parts Used:
Lower Spray Arm and Support Assembly
  • sheila from dyersburg, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
19 of 21 people found this instruction helpful.
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Nothing more than a worn out check valve,easilly accessible and easilly changed. The valve wouldnt close fully due to deteriation of the piston stopper.
Removed bottom tray from the dishwasher and in the back there is a screen with 5 hex head screws. Removed the screws and then lifted the screen out to expose the vavle. Unscrewed the valve by hand an installed the new one,hand tighten only. Reversed order for reassembly.
Parts Used:
Piston and Nut Assembly
  • Kevin from Roanoke, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
17 of 19 people found this instruction helpful.
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Dishwasher not draining
Found great information on this site describing the problem. My 9 year old GE Triton dishwasher has not been draining. I thought at first it was something stuck in float somewhere or perhaps a bad pump, but after searching around, I found this site and other stories similar to mine. Most of the reports suggested a worn check valve in the floor of the dishwasher tub, apparently a common issue with some GE models. I removed the strainer located at the back of the tub (4 screws removed w/ 1/4" nutdriver), then unscrewed the check valve to inspect it. Saw that the valve seat was very worn. Ordered the replacement part, received it 4 days later and installed in less than 10 minutes. The best part was I didn't have to remove the dishwasher or crawl underneath to complete the repair. Well worth the $20 for parts & shipping.
Parts Used:
Piston and Nut Assembly
  • Philip from Norton, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
14 of 14 people found this instruction helpful.
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Water leaking from the bottom center of the front door
The lower right and left tub baffles just slip in, no tools required. For the front door gasket; a) removed the backside of the front door by removing the door screws. You need to manipulate the front door latch to remove the panel. b) remove the existing gasket, replace with new gasket. The short 4" gasket was missing, which is why it was leaking in the first place. Replaced it with the new one. Reassembled and tested. Thanks to Parts-Select for a great experience, very well done site.
Parts Used:
Door Gasket - White Corner Tub Baffle - Lower Left Corner Tub Baffle - Lower Right Gasket Insert
  • Danny from Phoenix, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
15 of 17 people found this instruction helpful.
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Detergent Cup would not latch closed
I ordered parts before opening. My theory was to have the parts so that the dishwasher was not apart for longer than necessary, in the hope of avoiding the wrath of momma bear who just wants a new one... Once I opened up the door I realized the spring for the main lever arm had broken its mount. I drilled a new hole and reattached the spring. I did not need any parts. However, the original parts corresponding to the three parts I ordered were all beat up and brittle, so I was happy to replace anyway. I did not even explain, she is happy the cup looks new and is happy with the dishwasher. It even says Cascade on it, almost like an upgrade :). If your cup does not latch I would order the three parts I did and also order the lever spring. It was very corroded after 30 years, so I would have replaced if I purchased it. Next time.. :)
Parts Used:
Detergent Cup Release Arm Detergent Cup Shaft and Lever Detergent Cup Cover
  • Jared from MARLBOROUGH, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
14 of 15 people found this instruction helpful.
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Dishwasher would not drain.
I removed the four screws of the filter frame exposing the check valve (piston and nut assembly) . I unscrewed the old check valve and replaced it with the new one.
Parts Used:
Piston and Nut Assembly
  • Jonathan from Athens, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
13 of 14 people found this instruction helpful.
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Dishwasher pump leaked all the time
I received my dishwasher as a hand me down, my Aunt never liked the way it cleaned. After it sitting for about 2 years i installed it in my house and found that it leaked all the time from where motor shaft went into the pump housing. After disassembling everything and scouring parts sites online, I found the parts, ordered them. 3 days later i had the parts, and the next day I had a fully functioning leak free dishwasher.
Parts Used:
Impeller and Seal Kit
  • Rob from Newell, IA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable)
15 of 21 people found this instruction helpful.
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Dishes were coming out with nasty film and chunks - gross!
Read about somebody else with the same problem and ordered the check valve. 4 screws off, twist out old valve, twist in new valve, 4 screws back in. Now dishes are see-yourself clean.
Parts Used:
Piston and Nut Assembly
  • Russell from Portage, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
12 of 13 people found this instruction helpful.
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Dishwasher began leaking at the end of cycle
Remove old left and right corner tub baffles, make certain area where the new baffles are to be inserted is clean and free of any debris. Gently press new baffles in to each corner. Remove old gasket insert and replace with new. Tell wife the job was a three hour ordeal that require advanced skills to complete!
Parts Used:
Corner Tub Baffle - Lower Left Corner Tub Baffle - Lower Right Gasket Insert
  • GEORGE from CRANSTON, RI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
11 of 12 people found this instruction helpful.
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One of my top rack rollers had broken and the rack could not hold any weight
I simply detatched the broken old roller and snapped in the new one. It was very simple and I did not need any tools.
Parts Used:
Silverware Basket (Grey) Upper Roller and Axle - Kit of 4
  • Louis from Fairfield, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
13 of 18 people found this instruction helpful.
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tub corner baffles were falling apart
I opened the D/W door, used needle nose pliers to remove the old baffles. They come right out. I cleaned the area using paper towels and installed the new baffles. They just sit in the corners with nothing holding them. Simple job.
Parts Used:
Corner Tub Baffle - Lower Left Corner Tub Baffle - Lower Right
  • ROBERT from GLOBE, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
11 of 12 people found this instruction helpful.
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Dishwasher leaking from pump shaft seal
first, I removed the screws holding the dishwasher to the countertop.Then I removed the dishwasher from under the counter. I turned the dishwasher on it's back and loosened the three hose clamps securing the water connections to the pump assembly. I then removed the electrical plug to the motor and the screw holding the support rod to the motor. Then I worked the loosened water connections apart and removed the pump and motor assembly.
Then I removed the hose clamp and plug from one of the orifices on the new pump, and aligned all of the water connections and wiggled the new pump assembly into place. I tightened the hose clamps, Installed the new screw and support bar to the motor, and connected the electrical plug. I then turned the dishwasher upright, reconnected the power cord, water supply and drain lines and started a wash cycle to check the new system for leaks. I found that the extraneous drain solenoid that came attached to the new pump was loose and rattling, so I secured the solenoid shaft and linkage to the pump housing with electrical tape to stop the rattling.
Parts Used:
Motor and Pump Kit
  • John from Brentwood, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 15 people found this instruction helpful.
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Changed from white to black panels
I received panels about week after I ordered them, however the large panel came scratched. I immediately called your customer service who was extremely helpful and considerate. She ordered me a replacement and it arrived the very next day..

Excellent service, I was truly impressed.
Parts Used:
Long Front Panel
  • Betty from Port Jervis, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
14 of 22 people found this instruction helpful.
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All Instructions for the ZBD3500ZZ2BB
31 - 45 of 665