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JSD2789HES Jenn-Air Refrigerator - Instructions

All Instructions for the JSD2789HES
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Freezer and fresh food sections too warm, with control settings at coolest.
Thanks to previously posted PartSelect stories, I had a good idea on how to proceed. This component, as others have suggested, is clearly a piece of junk. This is the third time it has been replaced, once under warranty, again in a service call for $160 and now by me, with a PartSelect unit for $52.
The circuit board, with integral relay, resides in the extreme upper right hand corner of the fresh food compartment.
Remove upper shelf.
Remove white plastic control cover through which the lights illuminate the compartment. Finger grips at both sides at rear. Slide forward about an inch to clear the tabs visible at the rear, then tilt down and off. The owners' manual describes this at "Changing the Light Bulbs". It also gets the lightbulb description wrong, but ..........
Now remove the hex head screw facing you at the rear center. Then get its two cousins which are vertically positioned to hold the front of this housing up into the roof. They're left and right, just rearwards of the ends of the control setting dial.
These three tapping screws which you now have in hand are about 1 1/4" long.
Next, there are two Phillips head screws, also into the roof, whice are just to the rear of the two light sockets. Removing these, and the left one is awkward, frees up the control totally except for the wiring harness, which restrains it at the rear.
No matter, just tilt the unit down so that the front lip is pointed down towards you.
The piece-o-crap board is at the right rear.
Pop off the connector, takes some force, and put in your new module.
Order another one now, you will need it.
The service tech who changed out my next-to-last one left a circuit diagram back there with the new control, like saying "I'll be back."
Parts Used:
Adaptive Defrost Board
  • DAVID from PEABODY, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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burnt out bulb
took cover off, installed bulb.
lost the owners manual,
part select's schematics were very helpful
thanks
Parts Used:
Light Bulb - 120V 25W
  • THOMAS from STOW, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
27 of 61 people found this instruction helpful.
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Ice door plastic wing on one side broke off, keeping ice shut open.
I first removed the tray at the bottom of the Ice/water compartment, 2nd, removed the 2 star headed screws that are visible and 1 star screw near the water hose. removed front pannel. 3rd removed 4 star screws holding ice/water assembly, let this hang down and was able to reach in and removed the round broken shut door. replaced with new door, Difficult to get new door in but I was lucky and got both side wings in the proper slots. Did everything from above in reverse. New Ice doot works great. I just wish you had sent some type of instructions! Very happy with your company. Other web sites wanted me to buy a complete kit just to get the door assembly. you saved me $30. Thanks
Parts Used:
Ice Door Assembly
  • Frank from Fort Pierce, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
10 of 10 people found this instruction helpful.
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Refrigerator Ice Maker stopped making ice.
(1) Removed the three screws which attached the ice maker to the freezing compartmnet wall in refrigerator; (2) Disconnected the power to the old ice maker; (3) Removed the old ice maker from the freezing compartment of the refrigerator; (4) Took the white front cover off of the old ice maker; (5) Disconnected the wiring harness from the old ice maker; (6) Removed the "ice making-stop arm" from the old ice maker; (7) Placed the items taken from old ice maker on to the new ice maker; (8) Reconnected the new ice maker to the power; (9) Placed the new ice maker in the proper position in freezing compartment of refrigerator and replaced the three screws. JOB DONE!
Parts Used:
Replacement Ice Maker
  • Harold from Oakton, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
18 of 34 people found this instruction helpful.
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Freezer cold/reefer hot
Took out all shelves and racks. Pulled out plastic cover. Removed screws holding control unit. Removed unit and accresses defrost circuit board. Replacement is in a cover. One screw would not engage so did not put it back in. Reefer was cold within hour of start and is now 1 week after. Unit would start out cold and then warm up before replacement.
Other parts were snap in furnishings that had become damaged with use.
Parts Used:
Air Return Cover Adaptive Defrost Board Crisper Drawer Shelf Support Light Bulb
  • Mark from Wyoming, RI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
11 of 14 people found this instruction helpful.
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Fridge stopped working
I called a repair man from a pretty large name to come out and take a look. He found out in about 10 minutes that it was a bad capacitor. The quote he gave me was $75 for the part and $175 labor. I tried my best not to laugh and tell him no thank you. He did have to charge me for him to show up, which was only $98.
So I used what he told(minus the "scrap it") and opened it back up. Although he had left wires everywhere and the broken pieces laying inside, I thought it was enough for me to order the part. PartSelect was very easy to navigate and ordering was a breeze. Took about 4 days to get the part and I ordered in the X-mas craze. Fixed it in about 15 minutes.
Parts Used:
Run Capacitor
  • Dan from Sumner, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
10 of 11 people found this instruction helpful.
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Freezer Door Seal Leak
Installing the seal was fairly easy. the seal as arrived from vendor was very deformed. It came with no instructions. I was able to use a hair dryer to heat the seal and soften the rubber. While softened I pressed the seal into the frame. It slowly began to hold and take shape. Some areas where the seal had been folded in the carton took foam filler to hold into position.
Parts Used:
Freezer Door Gasket
  • Nancy from Dallas, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
9 of 9 people found this instruction helpful.
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Ice bucket auger yoke was stripped out and turned freely
Removed the ice bucket from the freezer. Removed the single screw on the left side with a nut driver, then lift and pull the tray toward you...there is a wiring harness in back of the tray that I had to unplug...easy, pinch the sides of the plastic connector and it disconnects..and the tray came out of the refrigerator...and the cussing started. Since the threaded yoke was stripped it could not be unscrewed from the motor shaft...I took my trusty Dremel Tool and cut the shaft off so the yoke could be separated from the motor shaft and the motor could be removed from the plastic housing. From here on it was a piece of cake...install the new motor and screw the new yoke onto the motor shaft... I think it has a left handed thread, like the old propane bottles used to have..slide the tray back in, reconnect the wiring harness (it only plugs in one way), make sure the tray is sitting on the 4 side supports, put the single screw on the left side and you are done....put the ice bucket back in and flip the bail down and you should be back on business....!!
Parts Used:
Ice Bucket Auger Drive Motor Kit
  • James from Pineville, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
9 of 9 people found this instruction helpful.
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not cold enough refrig. side
These so called factory trained techs, at least the ones that looked at my fridge don't know jack. I explained my problem, they replaced T-Stat refridge side, onother time they replaced door gasket, still not cold enough, found your website,
got all the answers. Ordered and installed,defrost
heater and T stat assy and adaptive defrost control. Remove shelves freezer side, remove evaporator cover 1/4" nutdriver ,defrost with hair
drier, unsnap elec. connector and relaced part.
The ADC, removed screws mounted on roofside
was able to lower plastic panel enough to unplug
the ADC, it just laid there, removed and replaced.
Don't know which part was bad, but I do know that
they are interconnected, at this point I din't care to defrost manually which I did for the last 7 months.
Thanks for your guidance. USMC Ross
Parts Used:
Defrost Heater and Thermostat Assembly
  • Ross from River Grove, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Refrigerator not cold - ice build up in freezer cabinet
Chronically faulty electronic board in upper right rear of refrigerator compartment - in Maytag and Jenn-Air. Unplug unit. Remove freezer food to ice chest. Remove baskets and shelves, ice hopper and rear lower panel to expose evaporater fins. Defrost with hair dryer and allow all moisture to dry. Then in refrigerator, remove top shelf food. Carefully remove the upper assembly cover by working the plastic down and slide forward to unhook from rear slide attachments - one on each side. This is the hard part of repair.

Then remove screws from rear wall and just behind the lamps to release the whole control assembly. In the rear right corner is the bad board. Unplug and replace with new board. Reassemble the fridge and freezer. Replug unit.
Parts Used:
Adaptive Defrost Board
  • James from Toluca Lake, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
11 of 15 people found this instruction helpful.
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Freezer was overfrosting and not defrosting. Frig. was not getting cold.
This was very easy. I removed all the shelves in the freezer compartment. I removed two nutscrews to remove the back wall. Then I removed the little radiator looking part by removing two more nutscrews. I unplugged the old thermostat assembly and installed the new one exactly like I removed it, then I reversed the procedure to put it all back together. Very easy my wife could have done it. ThANKS!! to Parts Select for the help of all the blogs I read before doing the job.
Parts Used:
Defrost Heater and Thermostat Assembly
  • Daniel O. from Gilroy, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Fridge stopped cooling, freezer still cold... Saved $250+
First I hired a repairman to fix it who charged $125 to defrost the cooling coils then said the defrost heater would need to be replaced for $125+labor. He had the wrong part and was going to charge me >3x the price it would have been from Partselect.com too. I figure I saved a minimum of $250 vs having him do the work then charge me yet again for the right part.

Should have just done this myself from the start and saved another $125. Information about the cause, how to test and what parts would be needed were all easy to find online once I actually searched.

Unplugged fridge.

Using diagrams from PartSelect.com and other information online anb defrosted coils with hair-dryer. (This requires removing two screws in back of freezer compartment using nut-driver to remove the panels covering coils... literally a two minute job to expose coils!)

Then found and tested defrost heater.
Defrost heater was fine. Per information online problem then had to be Adaptive Frost Control (ADA) circuit board.

In refrigerator compartment:
1) Removed top housing cover (covers lights, temp controls, etc.) This required removing a single screw (with nut-driver) attaching it to back and depressing two locking tabs near the back on either side. Slide it forward and down. The only tricky part of this repair is getting the locking tabs positioned correctly to get the plastic cover off. I did break the left one although it cover is still firmly in place in this case.)

2) Removed entire assembly from roof of fridge. involves loosening two large headed screws above lights and removing two hex-head screws with nut-driver above either side of temp controls. Next slide slightly to the right to disengage the two large-headed screws (or remove them completely... it seemed easier to just leave them in place.) Dropped front end of control assembly down.

3) Opened plastic box surrounding ADA and pried open locking tab holding it to wiring. Connected new board and set ADA assembly back in place.

4) Put everything back together.

Plugged fridge in and all was well. Exposed the coils again a few days later and they were not frosted up at all.

Total time to replace the ADA was about 20 minutes. Total time for everything including defrosting coils, testing, replacing parts, etc. was an hour max.
Parts Used:
Adaptive Defrost Board
  • Cory from Birnamwood, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Water dispenser fails to shut off
Upon careful inspection, I found that the dispenser also would occasionally fail to shut off when dispensing whole or crushed ice, which led me to think that the problem was in the dispenser actuator rather than in the water solenoid or fountain switch control board. To inspect the actuator mechanism, I shut off power to the refrigerator, removed the escutcheon mounting screws, the escutcheon, the cable from the fountain switch control board, and finally the fountain bracket assembly. There was a small amount of hard water scale on the back of the actuator pad, but no groove in the plastic part of the pad that actuates the switch. I replaced the pad and switch (1 screw) and reassembled the dispenser. The dispenser no longer sticks and shuts off normally.
Parts Used:
Limit Switch - 2 Terminal Ice and Water Dispenser Actuator Pad
  • Lance from Santa Fe, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
9 of 10 people found this instruction helpful.
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The threads on the yoke shaft stripped.
I had to cut off the old yoke since the threads had stripped and it would not come off. Once I did that all I had to do was to remove 4 screws on the auger motor and replace it with the new auger motor. Then I put the yoke on the new auger motor shaft and then put the unit back in the freezer. Work time was less than 15 minutes with no problems.
Parts Used:
Ice Dispenser Engagement Yoke
  • Steven from Crossville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench set
17 of 33 people found this instruction helpful.
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Ice machine motor broke from housing & fridge door lower hinge worn, so door is staying closed
Just pulled out ice bucket put to the side and then pulled out framed housing that surrounds the ice bucket tray and put on table
went in the rear where the turn motor is and disconnected the wires from the housing next to it and disconnected the motor which had cracked the wal it was mounted to and broke and fell which left a huge hole and the , took the 4 screws out and remounted it onto the new housing rear wall, note that to get the twist key lever that unscrews clock wise you may have to hit wit a hammer bluntly to brak it lose first then it unscrews easy, but this has to be done first before re assembly of the motor as it goes through the new housing wall , once this is donr then put your screw end through the hole and re assemble the wing devise back onto the moter screw drive which it will screw on counter clockwise and tap a few quick times to snug with a ball hamer or a small hammer, T
The hinge door pin is real easy, just unscrew the top of door 3 screwa and lift off the door set aside put new door pin hinge on then set the door back onto the pin hole align up and set it back down in the hinge hole and replace screws on the upper door hinge on top of fridge. all this took about 5 minutes tops, it took me more time to take all the items out of the doorway of my fridge that it did to do the task itself. Hope this could help.
Parts Used:
Ice Bucket Support Enclosure Lower Hinge Pin
  • David from Spring Hill, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 8 people found this instruction helpful.
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All Instructions for the JSD2789HES
46 - 60 of 754