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JB960WB2WW General Electric Range - Instructions

All Instructions for the JB960WB2WW
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The main burner on our GE glass cooktop stopped working. It would glow red and work for a second, then go black.
I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!
Parts Used:
Infinite Control Switch
  • Steve from Seattle, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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knob thermostat burnt out
it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help
Parts Used:
Infinite Control Switch
  • John from CENTERPORT, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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oven would not get hot
ordered over the phone a new temp sensor. Un plug the oven, take off the back, open oven and unscrew the temp sensor, pull the sensor until the elec connector clip comes through so you can unclip the old sensor, clip on the new then pull the line back and re attach the sensor to the ovn. Plug in the oven.
Pretty simple, just hard to work inside the oven. I unclipped the sensor line outside the oven to make sure it would come apart first before I was working inside the oven.
Parts Used:
Temperature Sensor Kit
  • Paul from GATE CITY, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Needed to replace oven door gasket
Watched youtube video. Very easy to replace
Parts Used:
Range Oven Door Gasket
  • Jayne from EAST PEORIA, IL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Replace Infiniti Switch
Turn off breaker, disconnect electrical wiring, remove cooktop from courter top, turn over , remove switch.
Parts Used:
Infinite Control Switch
  • Ezekiel from FLORISSANT, MO
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
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Small front burner on our glass top stove died.
Robert did not do the repairs. I did! 70 year old housewife. I watched a Utube video and thought I could certainly handle that. Ordered my part from your site. It came in two days. Burnet was replaced in under 20 minutes by me! Anyone can do this. Super easy, parts just plug in.
Parts Used:
Haliant Burner with Limiter - 6" - 1500W
  • Robert from FLEMING ISLE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The oven does not keep adequate temperature.
Pull the range out from the wall to access the rear of the unit. Turn off power to the range by unplugging from the wall or turning off the breaker.
Remove the large back cover from the oven portion of the range. Locate the two small wires and connector which is located between the two connections for the broiler heating element. Unplug the small connector.
Open the oven door and remove the screw that holds the temperature sensor in place between the broiler heating elements on the inside of the oven. Gently pull the sensor and the wire connector through the hole and discard.
Feed the new connector and wire through the hole from the inside of the oven. Attach the sensor to the oven wall with the screw.
Go to the back of the unit and make sure that no insulation has gotten into the oven space. Re-route the new wire being careful not to let it touch the contacts for the broiler heating element. Reconnect the wires to the connector and replace the back cover of the oven.
Plug in the range or turn on the circuit breaker. Slide the range back into place and re-level the unit. Test the oven to make sure the temperature is accurate and will maintain temperature.
Parts Used:
Temperature Sensor Kit
  • Michael from GILLETTE, WY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Bottom channel trim rusted
Removed door from range(see manual for instructions). Set door face down on protective cloth material .Remove two top screwws, 3 bottom screws and lift back of door off. Remove two screws on each side of door bottom channel and remove channel. Put in new trim on bottom of glass window and put screws back in. Set back of door on top of front cover and screw two top screws and 3 bottom screws back in. Set door back into range. Lock clips on both hinges.
Parts Used:
BOTTOM TRIM CHANEL WHITE
  • Arthur from TORRANCE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.

No tools needed, the cap is just held in place with pressure from the wire.
Parts Used:
Light Bulb - 40W
  • Catherine from SEATTLE, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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inner coil of burner no good..supposed to last forever!??
Remove two screws hold cook top down: prop it open with piece of wood. (TURN OFF POWER TO RANGE FIRST!). Carefully make diagram of where wires go: remove and replace.. piece of cake!
Parts Used:
Dual Radiant Element - 9 Inch
  • D. Scott from Melbourne Village, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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The center element of the 2-stage electric burner failed.
The cooktop is just set in the counter with no fasteners. I shut off the power and lifted the unit out. Ten small screws held the top to the body. After removal, I took a picture to have a wiring reference. I disconnected five wires with push-on terminals, then removed two Tinnerman nuts with needle-nose pliers. The failed burner was free to remove. There were two mounting ears on the bottom of the burner at positions 12 and 48 as stamped on the bottom. I transferred the mounting ears to the new burner, one screw each. I then positioned the new burner and secured with the two Tinnerman nuts, replaced the five wires, screwed the top back on and slipped the unit into the counter. Done.
Parts Used:
Dual Radiant Element - 9 Inch
  • Robert from Cinnaminson, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Replaced oven door gasket
Remove old stained gasket and replaced with new. Only $57.00!
Parts Used:
Range Oven Door Gasket
  • Paul from JACKSONVILLE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Burner no longer heats
Remove two screws with nut driver that holds range top down. Turn off breaker or unplug before lifting top. Brace top with 2x4. Take picture with cell phone just in case. Orient replacement part with old burner. Remove one wire at a time and install on new burner in corresponding correcting terminal. be sure they are snug. Drop top install nuts . Test! Done! I am not an electrician!!!!!!!! Please do not publish !!!!
Parts Used:
Haliant Burner with Limiter - 6" - 1500W
  • Anthony from Apopka, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Temp probe was defective
Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.
Parts Used:
Meat Probe Thermistor
  • Eric from SOUTHBURY, CT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Burner not working
First, disconnect electrical power to the stove by turning the main fuse to the off position. Confirm that there is no electrical power in the stove. The ceramic top is held by 10 screws that are closest to the ceramic surface. Other screws hold other parts of the stove and not need to be touched when opening the stove. Once the ceramic surface is off there is access to the burners and the various lights and switches. It is important to determine whether it is the burner that is defective or the switch. Inasmuch as the switch has many moving parts, the switch is more likely to be the defective part. Check the switch by gaining access to the switch connections. There is a metal frame held by two screws on each side in the outside of the stove (same area where the initial 10 screws were removed to separate the ceramic surface). Remove these screws and flip the switch assembly so all the wires and cables are accessible. I checked the switch with a continuity tester and by trial and error determined that there were two connections that in all the remainder three switches had continuity when the switch was in the on position while the suspect switch did not. Replaced the suspect switch by pulling the wires and replacing them in identical positions in the new switch (a smartphone camera became very useful to remind me were exactly each cable's connection was). Restore power by turning the fuse to the on position. Check that the burner lights up. If not, change the burner as well. Same simple procedure of disconnecting and connecting cables to the burner). Make sure to disconnect power before working on the burner. Replace the screws that hold the switch assembly. Replace the ceramic top. Replace the screws. Set stove back in its hole. Reset fuse. Total time: 35 mins. Total cost: Approx $25.00 (switch + delivery). Quoted repair by local appliance repair service: $487.50. No contest. Next project is to fix a leaky water dispenser in the refrigerator.
Parts Used:
Infinite Control Switch
  • LUIS from CONCORD, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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All Instructions for the JB960WB2WW
46 - 60 of 109