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JB960WB2WW General Electric Range - Instructions

All Instructions for the JB960WB2WW
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Center of large burner stopped working.
First and foremost, I am a 63 year old cooky baking GRANDMOTHER. I don't know anything about fixing appliances. I read the other repair stories pertaining to my burner and I thought, "why not."
It was a snap!

My part arrived the very next day, bless you Parts Select! I just did what the others (see above) did: I removed 2 screws to release the stove top, then I took a few digital photos to be sure I would know where the wires went. I released the old burner, pulled out the thingamajigs that held the wires in the old burner, then pushed the new ones in their place, replaced the stove top, plugged it back in, turned it on and jumped for joy! If I can do this, anyone can.
Parts Used:
Dual Radiant Element - 9 Inch
  • paula from East Grand Rapids, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
15 of 16 people found this instruction helpful.
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Oven was not reaching or maintaining temperature.
Took off oven door and removed racks. Removed the cover on the back side (5 screws removed with nut driver) Pulled sensor out the front side of the oven. Threaded the new sensor through and put all back together.
Parts Used:
Temperature Sensor Kit
  • Raymond from Madrid, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
14 of 20 people found this instruction helpful.
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RF Dual Burner out. Smoke in the area of controls
Shut off circuit breaker. Removed cooktop from island counter. Removed all knobs. Removed all screws after finding layout diagrams of unit on your web site. Lifted glass top from metal cabinet. Ordered control after trouble shooting the problem. (Master Electrician). Obviously burned out from water in control. Ordered control on line and installed it when it arrived three days later. Before installing control I cleaned and dried out the area. I cleaned the glass top around all the control shaft holes and the rubber boots and lubricated them with silicone to help keep them dry and for ease of turning controls. Turned on circuit breaker and checked all burners, pilot light and hot top indicating lights.
Parts Used:
Infinite Control Switch
  • Al from Ocala, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 15 people found this instruction helpful.
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
Parts Used:
Light Bulb - 40W
  • Barbara from BELLEVUE, WA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    Less than 15 mins
14 of 23 people found this instruction helpful.
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Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
Parts Used:
Light Bulb - 40W
  • Leo from TWIN FALLS, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
14 of 24 people found this instruction helpful.
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Broken Liight Socket
Removed the broken socket, and replaced with new one.
Parts Used:
Front Drawer Support RECEPTACLE PUSH-IN
  • Rchard from Derry, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
14 of 25 people found this instruction helpful.
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Meat Probe Not Reading Food Temperature
A replacement Meat Probe did not correct the problem. Next replaced the Meat Probe Jack which corrected the problem. 1) To replace the Probe jack use 1/2" wrench to remove the nut and washer holding probe to a bracket on the top part of oven, just inside the oven door.
2) Unscrew two screws under the lip of the top burners, raise up the whole top, using a short stick to hold-up the top while you access the Probe Jack.
3) With your fingers gently follow 2-braded jack wires laying ontop of the insulation batting. The 2 wires run under the batting to the loose Jack. Carfully remove the old probe jack and install the new jack and secure with 1/2" wrench.
4. Pull stove out so you can get behind, unplug the stove and remove metal paneling covering back of control Panel. Locate the two braded wires running from front of oven over batting to a whole in rear oven wall, just below control panel. Replace new wires from the new meat probe jack, following the same route to back of stove. Carefully pull wires back and trace location to back of control panel. Unplug the old jack and replace the new wires, being careful not kink or fray the new wires. Replace back panel and plug in stove, lower and secure the 2 screws holding the burner top down. Check Probe on front of stove to make sure your getting a probe reading. Your done in a few minutes.
Parts Used:
JACK RECEPTACLE
  • Carl from Vero Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
5 of 5 people found this instruction helpful.
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Outer ring of burner did not work
1- opened oven door
2- unscrewed 2 screws underneath top with a socket wrench
3- unscrewed clips that held burner
4-used needle nose pliers to pull off wire clips off old burner
5- placed wires onto new burner
6- opened clips to make it easier to reinsert burner
7-reattached burner
8-Replaced top

The hardest part was unscrewing the 2 screws that held the top in place due to the position of the screws
Parts Used:
Dual Radiant Element - 9 Inch
  • Barry from Bradenton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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The small burner inside the double burner shortd out.
The first thing was to watch U-Tube . The replacement burner was being
replaced in a GE glass top range. Exter tools were required than depicted
in the U-Tube project. The project overall was not dificult for me however I was a general contracter for over 25 years
Parts Used:
Haliant Burner with Limiter - 6" - 1500W
  • david from PORT ORANGE, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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When my wife tried to get the oven door apart to clean behind the glass front, she bent the Door Bottom Channel Trim, so I had to order a new trim piece.
Consult the instruction guide that comes with the new part. Excluding doing some cleaning while things were apart, the operation took about 20minutes. 1. Open the oven door all the way. 2. Pull back the hinge latch on each hinge. 3. Close the door partially (about broil position). 4. Remove door by pulling so that hinges com out of the slots. 5. Carefully set door face down on a table so that inside of door faces up. 6. With a Torx driver, remove 2 screws at upper part of inside of door. 7. With a nut driver, remove screws at bottom of Door Bottom Channel Trim. 8. Lift inside of door off, being careful not to lose the spacers that are behind the door panel at the upper part of the door. 9. With the nut driver, remove 4 screws that hold bottom trim to the side trim pieces. 10. Remove the old trim and replace with the new. 11. Align the left, right, and bottom trim pieces. 12. Reattach the 4 screws that hold the bottom trim to the side trim pieces. 13. Carefully replace the inside door panel, making sure the spacers are aligned properly between the main door pieces. 14. With the Torx driver, replace the 2 screws at the upper part of the inside of door. 15. With the nut driver, reattach the bottom screws at the bottom of the trim piece. 16. Carefully reinsert the door hinges into the slots (the door must be in the approximate broil position). 17. When hinges are properly inserted, door may be opened all the way. 18. Push the hinge latches back into hinges to secure door to oven.
Parts Used:
BOTTOM TRIM CHANEL WHITE
  • Gary from STERLING, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
5 of 6 people found this instruction helpful.
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Interior glass cracked due to heat
First we confirmed that the part delivered was the correct piece needed. We unscrewed the interior panel of the door and separated the insulation from the two pieces so the old glass frame could be removed. The rope type gasket gave us some trouble as it was difficult to stage the insulation, glass frame and rope at one time. Once we got the pieces in place it was a breeze to screw the panel back in just in time to make pies for our Thanksgiving dinner.
Parts Used:
Inner Door Window Kit
  • suzanne from brighton, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 7 people found this instruction helpful.
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outside element burned out
. First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two plugs.
plugged in the new element and screwed it in place
Parts Used:
Dual Radiant Element - 9 Inch
  • peter from westfield, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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Burnt Smell
Unplugged the Range and removed the two screws holding down the cook top. You do not need to remove the vent chamber at the rear of the range since the top lifts up about 4 inches. This should be enough room to get your hand onto the plug going to the door switch. Pull off the plug and remove the swich. Pop in the new one, put on the plug, reinstall the two screws and you are done!

Read the thread on "burnt smell" and DO NOT assume it is a burned out element. Follow your nose!!
Parts Used:
SWITCH SPDT HIGH AMP
  • Eugene from Hilton Head, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
8 of 17 people found this instruction helpful.
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Burner element was burnt
It was very easy. First turn off the power. Remove two screws to pick up the hood then remove two screws holding the element. Tag the wires with number. Unplug the old burner attach the wires to new burner. Attach two screws with spring to hold the burner, put the hood down and put the screws holding the top hood.
Parts Used:
Dual Radiant Element - 9 Inch
  • Chandra from Naugaeuck, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
4 of 5 people found this instruction helpful.
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The front right outer element was defective.
My cooktop is a stand alone unit mounted in a counter top not associated with an oven.
-Removed power to the cook top. Breaker off.
-Lifted the cook top straight up from the counter top and placed two 24 inch board strips to support it above the counter top. This was very easy by pushing up from the bottom of the cook top. This is a two person job preferably.
-Removed the six phillip screws below the glass surface edge. 3 in the front, three in the back.
-Remove knobs and remove the glass top by lifting straight up.
-Record the wire positions on the element on paper and remove the connections.
-The element is mounted on two spring loaded studs that have spring clips as a retainer. Remove the two clips by pulling straight up with a plier or needlenose.
-The replacement element did not come equipped with the two mounting ears that the original had. I removed the two ears from the defective element and installed them on the new element. Very easy. Two phillips screws. The elements have perferations in the correct areas to accommodate this.
-Placed the new element in position and reinstalled the spring clips.
-Install the wiring terminals in the correct positions.
-Reinstalled the glass surface and the six phillips screws. Reinstall the knobs.
-Lower the cook top back into its counter top position.
-Return power to the cook top.
-Installation complete. Very simple!
Parts Used:
Dual Radiant Element - 9 Inch
  • Peter from Abbeville, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
4 of 5 people found this instruction helpful.
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All Instructions for the JB960WB2WW
16 - 30 of 109