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JB960WB2WW General Electric Range - Instructions

All Instructions for the JB960WB2WW
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The dual burnner had somthing drop on it and it went out
I pulled out the range from the wall unplugged it from the wall then i opened the oven door and removed the two small screws on the front off the range and lifted the glass top and supported it with a 1/2" X 18inc wooden dowel, then i removed the two burner retaining screws with a small Phillips screw driver and removed the wires from the burner,
then i replaced the burner with the new one and reconnected the wires and placed the burner in to the two retaining clips and then tightened the two screws then i removed the wooden dowel and installed the two screws on the front bottom side on the range then i plugged in the range in and tested the burner then put the range back against the wall.
Parts Used:
Dual Radiant Element - 9 Inch
  • Thad from Layton, UT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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remove and replace
very easy remove the bad bulb install the new one
Parts Used:
Fluorescent Lamp/Bulb
  • Perry from Flushing, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Control awitch was bad
Just note the wire colors and match them where they go on the new control, remove and replace 7 screws and a zip tie and I was done.
Parts Used:
Infinite Control Switch
  • Gary from CLEARWATER, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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lights blown out
replaced lights in refrigirator and freezer
Parts Used:
Light Bulb - 40W
  • Gerald from WINTERVILLE, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Inside burner would no longer heat
I went online and ordered the part after reading other people's repair experiences, confident that I could do it because the part was quite pricey. First, be sure you're circuit breaker to your range is off. Next, open the oven door and locate and remove two screws with a socket, that are just under the top surface which will allow you to lift up the glass top which is actually hinged...no need to pull the range out. Securely prop up the glass surface area and the burners are exposed. With a marker, mark where each color wire goes on the burner you are going to remove and also mark where the two holding brackets are. This way you can reference the locations to connect to the new one. Carefully remove the wires and brackets and install new burner with brackets and connections. Close up the top, replace two screws, turn on breaker, and if there were no other faulty components,it'll work great. P.S Be gentle getting the very snug wires off. Good Luck
Parts Used:
Dual Radiant Element - 9 Inch
  • John from CHARLESTOWN, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Front left burner not heating enough
June 2019
0. TURNED OFF CIRCUIT BREAKER !!!
1. Lifted cooktop out of counter cutout. (It wasn't anchored)
2. I had just enough slack in the armored power cable to set the cooktop on the edge of the countertop cutout.
3. Removed black plastic control knobs
4. Removed about a dozen short screws around perimeter of cooktop. I think those were phillips head screws.
5. Lifted glass top straight up. Had to wiggle it a bit, to get the rubber washers on the control shafts, to slide up.
6. The new heater element did not have the 2 alignment brackets. These brackets have holes that slip over metal pins at each end. So, I removed the brackets from the old element, and attached them to the new element.
7. Set new heater element on top of old. Using needle nose pliers, pulled wires off of old element and clipped onto new element - ONE AT A TIME.
8. Slide old element out, and place new element brackets over alignment pins.
9. Now, on to the Infinite control switch. Removed a few screws around the metal housing that the controls are attached to.
10. Removed the 2 screws that hold the control to the metal housing.
11. Switched wires from old control to new - ONE AT A TIME. (Pay attention to the position of the wire blades on the control, and align it to match the old control, so that you will get the wires from the old control, onto the correct blades of the new control.)
12. Attached new control to metal housing, using 2 screws.
13. Re-assemble - Place glass top over control shafts.
14. Attach glass top by installing all of those short screws around the perimeter.
15. Place cooktop back into countertop cutout.
16. Turn on the circuit breaker.
17. Test all heating elements.
-------------
Other notes - I actually removed the entire cooktop, including disconnecting the power connection, so that we could replace our kitchen countertop.
One issue was that the new quartz countertop was 3/8" thinner than the old Formica top. So, the bottom of the cooktop was resting 3/8" lower than before. The shallow drawer below the cooktop was now hitting the bottom of the cooktop. My solution was to cut 3/8" off the back of the drawer. Problem solved.
Good luck y'all.
Parts Used:
Infinite Control Switch Dual Radiant Element with Limiters - 4400W
  • Jim from MILFORD CTR, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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White bottom trim Chanel on door rusted with age
Read the instructions on how to remove the door, found in the owners manual. Once you release the hinge lock latches, the door can be lifted off of the hinge arms.

It is fairly heavy and bulky. I spread a large towel on the kitchen table and placed the door, front side down on the towel.

Remove the 3 nut screws at the bottom of the door and then lift the inner door assembly up about 3" and hold it up temporarily with a medium sized plastic food storage container. This will allow room to access the 4 nut screws (2 on each side) that secure the trim to the door.

The old trim was somewhat difficult to remove because of years of rust and other build up where the front door glass goes behind the trim. Be careful not to damage the glass. I used a putty knife.

The edge of the glass will be soiled so I used a mild abrasive cleaner to remove the rust and grime, and then used a window cleaning spray to clean the glass.

The new piece had to be "fitted" slightly to match the existing screw nut holes but it goes together quickly.
Parts Used:
BOTTOM TRIM CHANEL WHITE
  • James from POULSBO, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Replace Oven light socket and light bulb in kitchen Range
1) Turn off power at circuit breaker panel
2) Slide out Range from wall
3) Unplug Range
4) Remove back panel and unplug electrical connections to socket
5) From front of oven, remove glass cover over old oven light bulb and remove flange that holds socket and bulb
6) Remove old socket from mounting flange and discard.
7) Place new socket into mounting flange
8) Screw mounting flange and new socket into the oven from front. Reattach electrical connections from back.
9) Screw in new light bulb from front
10) Replace existing glass cover over new light bulb and snap wire holder in place
11) Replace back panel
11) Plug in range
12) Slide range back to original position
13) Turn on power
Works like a charm! Thanks for having the parts after 30 years!
Parts Used:
RECEPTACLE PUSH-IN Light Bulb - 40W
  • Ronald from TUCSON, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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Oven door gasket was fraying and started to fall apart.
1.) I removed the old oven door gasket by taking out the ends of the gasket out of the bottom of the oven door first.
2.) Pry up on each one of the retainer clips, they easily pop out of their slots.
3.) Work your way around the oven door gasket.
4.) If any remain stuck you can just wiggle the clip around and it should pop out of each hole. If need be you could use pliers, but I did not need to.
5.) Take your new gasket, it should already have new clips, so you can throw away the old ones.
6.) Work your way around the oven door making sure the clips are nicely seated.
7.) Finish off by inserting the ends back into the 2 holes on each side of the bottom of the oven door, I just used a small spoon to make sure the tops were nicely placed in.
8.) If your gasket needs to compress, you can close the oven door and lock it that should hold it in place and compress it.
9.) All done!
Parts Used:
Range Oven Door Gasket
  • Zachary from ARLINGTON, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Broken interior oven window
It took a bit of head scratching to remove the oven door. I had read another user saying he'd removed the hinge screws unneccessarily, so I left them alone. I eventually was able to locate the locks on each hinge. Once they were disengaged, it was a simple matter to lift off the door. After that, I removed all the screws (except the hinge screws) and took the door apart. Once it was disassembled, I found two loose triangular pieces, about 1 1/2" long. I later discovered these were spacers for the two top srews. They were placed on end, and the top screws passed through them. All in all, a relatively simple repair, which absolutely amazed my wife, landlord, faily, etc.
Parts Used:
Inner Door Window Kit
  • George from Bowie, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Burner Was Not Working
Removed the two screws that hold the range top down. Lifted up yhe range top and propped with a stick. Proceeded to mark the wires connected to the old burner so that the new one would be connected correctly. Removed the wires and then the two brackets that hold the burner in place. Removed the old burner and installed the new one. Connected the wires and resecured top to base. Turned on the current and it worked beautifully.
Parts Used:
Dual Radiant Element - 9 Inch
  • Roland from Miami, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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the small burner was burnt out
after removing the two screws that are just inside the oven, I propted the top open with the box that the part came in. I drew and labeled the wires as I took them off using a color coding. next I removed the two clips that held the burner in place and marked on the new burner exactly where the clips were attached. Replacing the clips was possibly the hardest part of the whole operation. When you replace the burner, don't forget to replace the insulation pad that is stuck one the metal where the conections are. I missed this and had to reopen the stovetop and slid it on after I was finished. Otherwise it went pretty smooth.
Parts Used:
Dual Radiant Element - 9 Inch
  • Jack from Columbiaville, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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My large burner had "burnt out" and would not turn on
I removed the screws from the underside of the stovetop, lifted up the top, propped it up to keep it from falling (using a large book), and removed the old burner by unscrewing it from the top and removing the wire connections. I then screwed the new burner into the top, and attached the wires back to the burner, dropped the top down (gently and carefully, of course), and screwed the top back down to the rest of the stove. It was fairly quick and painless. Although, putting the stove back into his position was not easy, but that was no fault of the stove!!
Parts Used:
Dual Radiant Element - 9 Inch
  • Michael from Orlando, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Outer burner was not working
Very simple repair. Remove two screws to lift the range top. Then remove the two screws holding the element in place. Disconnect the wires from the old element, connect the wires to the new element. Reverse the procedure and you are done. Total time is anywhere from 15 to 30 minutes.
Parts Used:
Dual Radiant Element - 9 Inch
  • Kevin from Leominster, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Element would not respond to changes in temperature setting
Turn off power to cook top. Remove 2 screws that hold the cook top to countertop. Lift complete cook top from counter and place diagonally across opening. Remove 10 screws that hold glass top to the component cabinet. Make a diagram of wiring to element. Disconnect wires. Remove 2 mounting brackets from bottom of old element and position them on new element and screw tight. Wire new element as diagrammed earlier. Replace glass top on component cabinet and reinstall 10 screws. Place unit back into counter opening and secure with 2 straps. Turn power back on. Stand back and enjoy your accomplishment.
Parts Used:
Dual Radiant Element - 9 Inch
  • douglas from chance, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 5 people found this instruction helpful.
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All Instructions for the JB960WB2WW
31 - 45 of 109