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JB960WB2WW General Electric Range - Instructions

All Instructions for the JB960WB2WW
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Twisting of stuck cook-top killed the event
The age of the system resulted in the cook top being heavily stuck by food-stuff to the range surface. The result was a twisting of the top when breaking it free. It caused the cooktop (a $500+ part) to crack diagonally across the whole surface. Thus ended the quick do-it-yourself process, and out to buy a new range. Parts-select was very good about the return process of the un-used and un-opened burner element.
Parts Used:
Dual Radiant Element - 9 Inch
  • James from Kingsville, MD
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Oven light wire broken, damaged socket
Remove light bail, glass cover held by two nut screws. Pull socket, removed clips in back, replaced wire connectors, placed new socket in, then glass cover and bail. Wire connected in back, cover plate replaced.
Parts Used:
RECEPTACLE PUSH-IN
  • Patricia from Brandenburg, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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large burner on the dual element not working
The part arrived much sooner than I anticipated. The job was a little harder and took a little longer for me because I'm not good at repairing things. I usually have to call someone. However, I followed the step by step instructions that were provided both on the website and with the mailed item and had no problems. The instructions were clear and easy to follow. The tools needed were very basic - all of which I had on hand. If I could do it - anyone can.
Parts Used:
Dual Radiant Element - 9 Inch
  • Alan from Medina, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Oven Sensor Replacement
The part was just like the old one and would have been an easy fix except our range suffered from a lighting hit. The clips had melted together. Called a dealer and asked about a new wiring harness. He said in those cases just cut the clip off and hard wire with wire clips,or firecrackers. We used wire nuts and taped all together and the oven works just great. Nothing is ever as easy as it should be.
Parts Used:
Temperature Sensor Kit
  • Barbara from Edwardsville, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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temperature sensor went
Took back panel off unplugged sensor and replugged in and worked like a charm!Sears wanted $400 and was going to 'overrepair"Got the 60 dollar part on here. UPS shipped to wrong address and customer service refunded my shipping and was excellent! would definetly use again!thanks
Parts Used:
Temperature Sensor Kit
  • Alex R from Randoff, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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burned out oven light
Turned off the power to the stove. Removed the oven door, Removed two screws holding the metal housing from the oven wall. pulled the assembly forward, removed the two electrical wires from the back of the socket, installed new gasket on back of metal assembly,inserted the wires thru the hole in the metal assembly, attached the wires to the new socket, pushed the new socket in place making sure the two holding clamps were in place, screwed assembly back in oven wall, replaced new bulb, replaced glass cover over bulb, Replaced oven door, turned the power back on, Light works like new.
Parts Used:
RECEPTACLE PUSH-IN GASKET OVEN LIGHT
  • Herbert from Virginia Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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Oven door trim rusted (bottom of door)
This repair is really easy unless the trim piece has rusted so badly that it's attached itself to the front door glass. It took a long time and some WD-40 to pry the trim off w/o breaking the glass. REPAIR: Remove the door and lay it on a flat surface. Unscrew the 3 bottom screws w/ small pliers, then unscrew the top two inside door screws w/ a small metric allen wrench. Remove the door trim to get to the last four side trim screws. Once the old trim is out just clean up any residue/rust remaining on the glass, install the new trim and reverse the steps to put the door back together. If the old trim comes off easily it should only take @ 20-30 minutes.
Parts Used:
BOTTOM TRIM CHANEL WHITE
  • thomas j from canal winchester, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Wrench (Adjustable)
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The large front right burner of the radiant cooktop did not work
Turned off the power at the breaker. Then I lifted the cooktop by pressing up from the bottom, while my wife slid two boards over the recess. I lowered the cooktop onto the boards, removed 12 screws around the perimeter of the case and carefully lifted the glass top and placed it on a towel on the DR table. (remove the control knobs first) removed the wires leading to the infinite control, marking which color when where, removed the two screws holding the infinite control, and replaced the old with the new. Reattached the wires, replaced the cooktop, replaced the screws, held it up while my wife removed the boards and then carefully lowered the cooktop into the recess. Attached the knobs, flipped the breaker back on and turned control to hi. It worked!
Parts Used:
Infinite Control Switch
  • Arthur from Sarasota, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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broken light socket
The only tool needed was a nutdriver to remove the lamp socket. I needed my head mounted light to see what I was doing, and everything went smoothly from there. Simple job.
Parts Used:
RECEPTACLE PUSH-IN
  • James from Monterey, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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burner worked on high only
Followed directions from Rodney of Erath La. Directions were perfect and helped me to decide to under take this job. Job took a little longer spending some time to clean the glass top on both sides and around the counter top where it mounts. The actual repair time was quick and easy thanks to Rodney. Price of the part was reasonable and delivery got here quick. Will deal with parts select again! Carl from Florida
Parts Used:
Infinite Control Switch
  • Carl from Delray Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Oven Probe broke
Ordered new probe
Parts Used:
Meat Probe Thermistor
  • Kathleen from Munt Laurel, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Original unit failed
Included instructions were easy to follow until I got to the place where there was no GND terminal on the replacement controller. Instructions said to tape or place the green tail under the Clock Bracket before reassembly. After 30 minutes of "we don't have an exploded parts chart here, schedule a repairman" from the part provider, from GE Answer Desk, and GE Parts Dept., I still do not know what the Clock Bracket is. Since the green ground is attached to the metal control panel, I ended up just taping the connector and coiling the wire up and out of the way. Oven seems to be working as it should.
Parts Used:
Electronic Clock Oven Control
  • Robert from Riverton, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Convection fan came loose from shaft
Convection fan came loose from the shaft with a lout rattle and grinding as the fan spun down. Had to remove four metal screws to remove the fan cover. Initially tried to just put the nut back on to hold the fan. However, I could not get the nut to start, so I assumed that threads were stripped on the nut or the shaft. Ordered the replacement nut, hoping that it was the nut that was the problem. However, I had the same problem with the new nut. I could see no damage on the shaft. It finally occurred to me that the nut and shaft had left-hand threads (counter-clockwise to tighten). At that point, it was extremely easy to put the nut back on and tighten it. I did not try using the old nut, since I had already received the new one, but I'm certain that if I had come to that realization earlier, I could have saved time and money. So, if you have the same problem, try putting the nut on "backwards."
Parts Used:
NUT
  • Thomas from Albuquerque, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Bottom trim on oven door rusted - poor GE design
In order to replace the bottom trim (and side trims if needed) it is necessary to separate the oven door front panel and its outer glass from the inside door panel. It is best to remove the entire oven door and lay it down on a table in order to do this. (Refer to owner's manual for instructions on removing the door from the oven, but it basically lifts out easily when is is in the broil-open position). Remove the front panel of the oven door by unscrewing the two machine screws (these may be torx head screws on your appliance) on the top inside corners of the door that hold the door handle. (screw spacers on the inside likely will fall out when you remove the machine screws - don't be alarmed) Then remove the three screws at the bottom of door trim. The front panel can then be lifted away from the back panel. This will allow access to the screws that hold the bottom trim to the side trim. Remove these and the bottom trim will slide off. Replace trim pieces and reassemble.
Parts Used:
BOTTOM TRIM CHANEL WHITE
  • Wallace from Vestal, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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missing meat thermistor
plug in thermistor when needed
Parts Used:
Meat Probe Thermistor
  • John R from Asheville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the JB960WB2WW
91 - 105 of 109