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Models > HSS25GFPJWW > Instructions

HSS25GFPJWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPJWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPJWW
1,186-1,200 of 1,609
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cover would not come off

  • Customer: dan from Cape san blas, FL
  • Difficulty: Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the cover installed parts. Parts were very simple cover was a major problem. Instructions stated "simply remove cover by pushing on cover and clips will release" They dont and cover broke.

Flapper on ice dispenser wouldn't close after dispensing ice.

  • Customer: Thomas from Manassas, VA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
When I clicked on the part to see it's description the pop up window included a youtube video on how to install the part. The video was right on the mark. Very easy installation. Phillips screwdriver was the only tool needed. Repair performed in less than 15 minutes. I have used this site before and it has been extremely helpful in saving me money by doing the repairs myself instead of paying an arm and a leg for a repairman to do it.

Frost Buildup In Ice Dispenser Shoot

  • Customer: Raymond from Los Gatos, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Being a General Contractor with 35 years experience, I have a lot of experience building and fixing homes. I watched the video on your website, and got my tools out and completed the job. I highly would highly recommend your website for parts & customer service.

The ice/water dispenser would leak water and sometimes not dispense water.

  • Customer: David from Carrollton, TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
unplug, remove front selector button panel by gently pulling outward at bottom, unplus the 3 connectors on the back. Remove the 4 screws on the corners of the shoot/despenser structure. gently pull out the structure watching how the wires are routed. Unscrew the 3 solonoid screws hold the ice flap open and remove the solonoid/plunger set. Remove the right pivot holder plate and slide the ice door set to the right and remove. clean the mold build up with clorox and wipe dry. Assemble in reverse order paying attention to the way the return spring is placed on the ice door hinge. make sure the setup moves freely and can snap closed on it's own spring tension. route the wires in the same way they came from the factory, attach screws/wire connectors, pushon the front button plate and your done.

Ice shoot flapper door was sticking

  • Customer: Gary from Algonac, MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Gentlemen,

Many thanks for the help in repairing my GE refrigerator. From the web site and videos, I determined the problem with the flapper on my ice maker was a bad solenoid. I ordered the part from you then followed the step by step instructions to install it. It made what seemed to be an intimidating job rather easy.

Thanks again,

Gary Schafer

Solenoid plunger rusted and did not reset when not energized so the dispenser flapper would stick open.

  • Customer: Philip from Cap May, NJ
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Took apart freezer door dispenser mechanism and replaced solenoid assembly in its entirity. Easy fix once the fix to the problem was identified.

Ice dispenser door failed to close, affecting temperature in both freezer and refrigerator - temporary solution of jamming towels down ice delivery chute provided a partial remedy to temp problem but required opening door to access icemaker

  • Customer: Geoff from Media, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watching the outstanding, detailed video provided the insight and confidence necessary to place the part order and complete the repair. The most difficult part of the procedure was removal of the front panel that identifies the buttons for various functions (i.e. water, ice, crushed ice, etc). Note that this panel differs slightly from one model to another so the process may be slightly more difficult than pictured in the video. Our refrigerator has removable decorator panels which I removed first (both above and below the dispenser section), an additional step I strongly recommend for owners of models with such panels. To do so, a male Torx socket is required to remove screws at the top of the door, allowing the metal side panel on the left to be removed, prior to sliding the decorator panels out. Now onto removing the front panel as in the video - although the video repairman completed this step without any tools, it must be CAREFULLY pried by hand. Experience has taught me that older plastic parts that "snap in" often become fatigued and suffer stress fractures if not breaking off entirely. This is a fairly rigid piece of plastic on our unit that wasn't cooperative until I coaxed it from one (left) side with a large, flat screwdriver and a little twisting motion to get things started. Once I was able to pop one corner loose, the other 7 connecting tabs were relatively easy to remove (there are 8 total - 2 on each side as I recall). The rest of the process was simple, exactly as demonstrated in the video. Thanks SO MUCH for all of the expertise and high production values that made this repair "a piece of cake". Incidentally, by simply removing the old solenoid ASAP, the door snaps shut, sealing off the freezer compartment while you wait for your new part to arrive.

Flapper Door was not opening wide enough to allow ice to flow down the chute. The flapper door was staying open with ice jammed in it.

  • Customer: Robert from Beaufort, SC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Contrary to the visual instructions I could not remove the frame around the control opening nor did it turn out need to be removed. The control panel was easily removeable with a small screw driver inserted in the two outer holes at the bottom. Once this was removed I removed the four screws removing the panel with the chute and giving access to the solenoid. The three screws holding the solenoid were rusty and I applied some liquid wrench on each to help with the removal while I cleaned around the area. The solenoid was easily removed but the screws needed replacement which I obtained at my local hardware. Once the solenoid was attached again I replaced the other parts as they were removed and the flapper door is now working as it should. It took all of about 15 minutes for the repair but two days to figure out I did not have to remove the opening frame. Somewhere in the "Repair Film" it should be mentioned that for some Models removal of the "Opening Frame" may not be necessary just proceed to removing the Control Panel.

Wouldn't dispense ice

  • Customer: Ed from Ann Arbor, MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the instructions in your video (pretty cool). I did have problems removing the escutcheon as your video directed. My refrigerator is different. I found three small holes at the bottom of the instrument panel. I used a small Allen (hex) wrench to pop the retaining clips out of the holes and the instrument panel could then be removed. I didn't have to remove the escutcheon at all. Everything else went as your video showed. Ice maker works great now.

ice dispenser shute was leaking and rusted

  • Customer: MARY from YUBA CITY, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
replaced parts that were ordered; all matched up and refrigerator is now operating at peak performance again. Much cheaper than having a repairman and now we know it is repaired properly. thanks for your help is having the parts we needed.

ice dispenser didn't work correctly.

  • Customer: JORGE from HUNTERSVILLE, NC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Very easy to replace these parts. Thankas to part select for telling me how to do it. You are very helpful.

Freezer "flapper" would not shut causing condensation

  • Customer: Richard from LAGUNA NIGUEL, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I reviewed several You Tube repair videos. Not all of them were correct even though my model and brand were specifically mentioned in the videos. Use You Tube with a grain of salt. After sifting through the you tubes, I distilled the information by looking for consistencies. The most inconsistent information was on how to remove the plastic bezels. Once that was figured out, the repair was very easy. Upon removal, I inspected the solenoid. It was very rusted and was no longer capable of pulling the mechanism closed after it had (successfully) opened the flap. The new solenoid fixed the problem in a flash.

Ice maker, door flap would not close

  • Customer: Michael from Groton, CT
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
So simple, just watched your excellent video. Replaced the solenoid as per instructions. This saved me a ton of money. Thanks to Parts Selet and Google search.

The last coil on the end of my auger had broke off and the ice tray would not feed ice out of the box.

  • Customer: Timothy from Douglas, AZ
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The ice maker tray was removed and the e-clip was removed from the end of the auger shaft,I then released the snap clip retainers and removed al the screws to romove the end of the Ice crusher section on the box.(It is a good idea to run this whole unit under hot water as the plastic could crack if to much force is applied during dissasembly. Plastic can be brittle when very cold). The shaft (auger)was extracted and the plastic retainer nut removed with a channel lock plier. Careful as it has a left hand thread. I was then able to remove the crusher blades and bushings from the end of the auger shaft and reassembled the parts on the new shaft. Refer to the parts catolog blowup view page on the website for proper installation of these parts if you get them mixed up. It is of great help. I then reassembled the auger back into the box and reassembled the other parts and screws to finish assembly. Popped it back into the frezzer and it works perfect. Tools required were nothing more than a thick kitchen towel to hold the Auger down and a flathead screwdriver for the e-clip retainer. A channel lock plier to take of the end nut as it has no flats for a wrench and a phillips screw driver for a couple of screws. Total time was about 20 minutes. I probably saved about $100.00 in doing this myself. Thanks again to PartSelect for getting my paet to me in a couple days.

Auger In Ice Bucket Broke

  • Customer: TERRY from BIRMINGHAM, AL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
Repair is fairly simple you do need to know that nut at end of auger is left hand thread and ice crusher assembly only goes together one way. So pay attention suring disassembly
All Instructions for the HSS25GFPJWW
1,186-1,200 of 1,609