Models > HSS25GFPJWW > Instructions

HSS25GFPJWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPJWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPJWW
1,186-1,200 of 1,582
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Shoot for icemaker would freeze up. Pieces of ice would get stuck and than freeze together.Dispenser Door Flapper would not fully close anymore.

  • Customer: Karl from Miromar Lakes FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the vidio on your site, it was very helpful. Careful lifted the frame, unhooked the display panel. With phillip screwdriver took the 4 srews off, unhooked the PC board. Take out 2 srews for the Doorflapper. Loosen top screw for soliniod, take out 2 bottom srews and take out soliniod. Clean up area with paper-towel. Replace all new parts. And it works great again.

Flapper on ice dispenser wouldn't close after dispensing ice.

  • Customer: Thomas from Manassas VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
When I clicked on the part to see it's description the pop up window included a youtube video on how to install the part. The video was right on the mark. Very easy installation. Phillips screwdriver was the only tool needed. Repair performed in less than 15 minutes. I have used this site before and it has been extremely helpful in saving me money by doing the repairs myself instead of paying an arm and a leg for a repairman to do it.

The solenoid was broken-water dispenser would not work

  • Customer: Dana from Torrance CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the dispenser panel and replaced-less than 10 min and a savings of $300.00 for a service call.

Wouldn't dispense ice

  • Customer: Ed from Ann Arbor MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the instructions in your video (pretty cool). I did have problems removing the escutcheon as your video directed. My refrigerator is different. I found three small holes at the bottom of the instrument panel. I used a small Allen (hex) wrench to pop the retaining clips out of the holes and the instrument panel could then be removed. I didn't have to remove the escutcheon at all. Everything else went as your video showed. Ice maker works great now.

Freezer "flapper" would not shut causing condensation

  • Customer: Richard from LAGUNA NIGUEL CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I reviewed several You Tube repair videos. Not all of them were correct even though my model and brand were specifically mentioned in the videos. Use You Tube with a grain of salt. After sifting through the you tubes, I distilled the information by looking for consistencies. The most inconsistent information was on how to remove the plastic bezels. Once that was figured out, the repair was very easy. Upon removal, I inspected the solenoid. It was very rusted and was no longer capable of pulling the mechanism closed after it had (successfully) opened the flap. The new solenoid fixed the problem in a flash.

Ice maker, door flap would not close

  • Customer: Michael from Groton CT
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
So simple, just watched your excellent video. Replaced the solenoid as per instructions. This saved me a ton of money. Thanks to Parts Selet and Google search.

Ice was freezing at dispenser door and inside freezer

  • Customer: sanjay from trinity FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
It was amazing , i didn't know how to repair , i had. Insurance from choice home warranty but they say it is not covered , i was upset with them . But i get partselect .com . It is very easy, i tell my problem they tell what parts i need and also saw me video how to install it , i just did with a screw driver in 15 minutes . It was wonderful experience and a lot lot easy then what i thought. Thanks to partselect team and webside.

ice door would not open or when manually oppened would not close.

  • Customer: Gary R. from Ocala FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
exactly as described in your video.

Ice dispenser door failed to close, affecting temperature in both freezer and refrigerator - temporary solution of jamming towels down ice delivery chute provided a partial remedy to temp problem but required opening door to access icemaker

  • Customer: Geoff from Media PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watching the outstanding, detailed video provided the insight and confidence necessary to place the part order and complete the repair. The most difficult part of the procedure was removal of the front panel that identifies the buttons for various functions (i.e. water, ice, crushed ice, etc). Note that this panel differs slightly from one model to another so the process may be slightly more difficult than pictured in the video. Our refrigerator has removable decorator panels which I removed first (both above and below the dispenser section), an additional step I strongly recommend for owners of models with such panels. To do so, a male Torx socket is required to remove screws at the top of the door, allowing the metal side panel on the left to be removed, prior to sliding the decorator panels out. Now onto removing the front panel as in the video - although the video repairman completed this step without any tools, it must be CAREFULLY pried by hand. Experience has taught me that older plastic parts that "snap in" often become fatigued and suffer stress fractures if not breaking off entirely. This is a fairly rigid piece of plastic on our unit that wasn't cooperative until I coaxed it from one (left) side with a large, flat screwdriver and a little twisting motion to get things started. Once I was able to pop one corner loose, the other 7 connecting tabs were relatively easy to remove (there are 8 total - 2 on each side as I recall). The rest of the process was simple, exactly as demonstrated in the video. Thanks SO MUCH for all of the expertise and high production values that made this repair "a piece of cake". Incidentally, by simply removing the old solenoid ASAP, the door snaps shut, sealing off the freezer compartment while you wait for your new part to arrive.

Ice door dispenser would not close on the freezer causing frost buildup on the inside and moster on the outside

  • Customer: Lee Ralph from Grenada MS
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I replaced ice dispenser solenoid which stuck due to the moisture causing it to rust I do recommend changing the rubber door flap also which allows the cold air to leak out therefore causing the solenoid to form rust

Flapper Door was not opening wide enough to allow ice to flow down the chute. The flapper door was staying open with ice jammed in it.

  • Customer: Robert from Beaufort SC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Contrary to the visual instructions I could not remove the frame around the control opening nor did it turn out need to be removed. The control panel was easily removeable with a small screw driver inserted in the two outer holes at the bottom. Once this was removed I removed the four screws removing the panel with the chute and giving access to the solenoid. The three screws holding the solenoid were rusty and I applied some liquid wrench on each to help with the removal while I cleaned around the area. The solenoid was easily removed but the screws needed replacement which I obtained at my local hardware. Once the solenoid was attached again I replaced the other parts as they were removed and the flapper door is now working as it should. It took all of about 15 minutes for the repair but two days to figure out I did not have to remove the opening frame. Somewhere in the "Repair Film" it should be mentioned that for some Models removal of the "Opening Frame" may not be necessary just proceed to removing the Control Panel.

Ice maker door was not closing.

  • Customer: Idichandi from Coppell TX
  • Difficulty: Really easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Changed after watching U-Tube instructions. Faced trouble with the magnet assembly, had to redo it again, and it worked.

Ice Maker not making ice

  • Customer: George from Katy TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
The video on the GE site was great. Showed step by step instructions on how to remove the old ice maker and install the new one. Also helpful was the detail on the water chute which needed to be moved from the old ice make to the new one. Saved hundreds of dollars by not having to have a repairman do this work for me.

ice maker was leaking water. Cubes were sticking inside tray.

  • Customer: Carl from Abilene TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Reviewed video which was very helpful. Loosened two philips head screws, lifted up ice maker, unpluged power suppy and reinstalled. One of the easiest replacements ever!!

Ice Maker stopped working

  • Customer: William from San Tan Valley AZ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Took out one hex screw, disconnect electric couplings, pulled original ice maker out and found that the water supply line to the ice maker was frozen solid as well as the shute cup. Used hair dryer to thaw out the line and the cup reinstaled old ice maker and it worked fine. Did not have to use the new part at all at this time. Am keeping new part for future use.
All Instructions for the HSS25GFPJWW
1,186-1,200 of 1,582