Models > HSS25GFPJWW > Instructions

HSS25GFPJWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPJWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPJWW
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The appliance hinge was the incorrect one.

  • Customer: Stephen from Jasper AL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I drilled a hole and was able to install the new hinge. Moreover, somehow the wrong hinge arrived however I simply drilled another hole. The new hing works fine. I appreciate the quick arrival of the part. Thanks, Stephen. It took about one hour to modify the part.

Crusher dispenser was broken and ice would free fall

  • Customer: Daniel from Orlando FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed all suerrounding parts and replaced dispenser with new part. Easy.

No water, Ice inlet freezes

  • Customer: Laurie from Fulton NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I had a problem with no water flowing and the inlet for the ice maker would freeze. I check the solenoids on the blue valves for resistance and found the water one was open so I replaced the valve. I now had water flowing out the valve and the ice maker did not freeze but I still did not have water. I had to hook a hair dryer up to the water line at the freezer door control panel and let it run for a while then blew it out with compressed air. The water line must have also froze inside the freezer door some place.

The ice funnel side clip broke.

  • Customer: Michael from Red Lion PA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Remove outer trim of the in-door dispenser. Remove the electrics by popping it out and up. Remove the connectors. Remove the 4 screws that hold the ice funnel in place. Clean everything you can reach while you have this out. Remove the broken piece and note how the spring is hooked up. Remove the activation switch and reinstall the ice funnel and the spring. Reattach the activation switch and check it for proper activation. Reattach everything in reverse order.

Ice Funnel on/off lever broken

  • Customer: Donald from Albuquerque NM
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the trim around the entire opening. Be very careful. The trim is held in place with 4 pressure "prongs" on each side and 2 at the top which can easily break (I broke 4 of the 10 not knowing this). Two are 1/2" from the top and bottom, the other two are at about 1/3 from the top and bottom. There is a slot on either side under the bottom of the trim. Insert a screw driver in one and carefully pry the side up enough to slide a knife or putty knife under the trim and press the first "prong" to release the trim. Release the remaining three, then the 2 at the top. The trim should come off then, but if not you may have to release the 4 on the other side.

Next remove the control module which is also held in place by 2 prongs on the bottom. Insert a long screw driver behind the module to release the prongs and release the module. Alternatively, press down on the top side very carefully to avoid breaking the plastic until it releases. Remove the electrical sockets from the circuit board to get the board out of the way. I could not get the larger one to release so I taped a folded paper towel over the circuit board to avoid shocking or damaging the board as it hung there while I did the rest of the work.

Remove the 4 screws holding the ice funnel unit. Remove the unit and release the tension on the spring ASAP because the plastic “plate” above it that helps hold it in place is thin and fragile. (The corner of the plastic plate cracked and bent upward on mine so that I feared it was going to break off altogether when I put the tension back on the spring. So, I laid a 4" metal strap over it and secured it with 5 large paper clips to stabilize it. So far it is working.)

Remove the old funnel and install the new one.

Reassemble everything.

Melted with hair dryer

  • Customer: Adam from Madison WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
GE used insulation in the door behind the ice and water dispenser that absorbs condensation like a sponge and then promptly freezes, also freezing the water line that is encased in said insulation. I had tried thawing it by putting a hair dryer in the dispenser bay but ended up melting the plastic of all the parts of the bay. After I replaced them I used a dremel to cut a square access hole on the inside of the freezer and scooped out all the frozen ice cream consistency insulation exposing the water line. I replaced it with non absorbent insulation and haven't had a water line freeze since.

Removed water filter as I have a whole house filter system.

  • Customer: Pamela J. from Sun City West AZ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Just removed the filter and used my hand to attach the water filter bypass cap....did not even need to turn off the water first.

water dispensed slow and filters too expensive and not very reliable

  • Customer: john from selbyville DE
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
I just unscrewed filter and screwed in filter bypass

Broken auger and housing

  • Customer: Edmond from Hamilton OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Repairs were simplified by watching the on-line video. Only problem was the screw on collar on the end of the auger was broken and the only way I could buy it was to purchase the entire unit for @129.00. If it was available with the entire unit why couldn't I buy it by itself? I wound up drilling out the end of the collar and putting a small screw and washer in it to hold the D ring in place. Working great so far.

ice falling out of the door onto floor

  • Customer: Mrs.Bobby from Thomasville GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Ordered part using the schematic, it got here the next day!! Took out the ice bin, using the 2 butter knives, I pried the side clips and slipped the dispenser out, , I removed the broken plate, and carefully threaded the auger into the hole of the new plate, slid it into the dispenser and seated clips, placed back into ice bin and attached the 3 screws on the bottom to hold in place! A 70 yr old lady repairman, who would have thought it.

Had pieces of plastic in Ice.

  • Customer: Robert from Clermont FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced the piece that I thought was bad but discovered it was not the part that needed to be replaced. Lesson learned is take the ice bucket apart to be sure what part is bad and needs replacing.

The icemaker was not dispensing ice.

  • Customer: Sherryl from Farmington AR
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The dispense cover was cracked and would not allow the blades to circulate, so it would not dispense ice. There was an excellent video on this page that explained how to remove it and replace it. The main trick is to be sure that the ice bin is left out so it will warm and make it easier to remove the parts.

Ice would not come out of the slot

  • Customer: Thomas from Pahrump NV
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
There were pieces of plastic in the tray so figured it had to be the dispenser crusher. Removed it from the ice maker using two knives which was the hard part. Ordered the dispenser crusher which was not the part I needed. Then ordered the dispenser crusher cover. Putting it back together was easy after watching the video online. All you need is a Phillips head screwdriver. if you do this repair do not remove the auger from the dispenser crusher. Remove them together.

Ice cubes were falling out of dispenser door

  • Customer: Kenneth from The Villages FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Upon inspection I discovered the Dispenser Crusher Cover was broken which allowed the ice to bypass the normal route. I went to your website and found a customer's testimony regarding a similar problem. It was titled "Noticed pieces of broken plastic in my ice cubes." I ordered a new Dispenser Crusher Cover, ran a copy of the testimony and waited for the part which came in within three days. I followed the instructions in the testimony and the problem was corrected in less than 30 minutes.

Crusher Cover cracked

  • Customer: Holly from Norman OK
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video. Everything was extremely easy, but I am 74 years old, have never repaired anything, and have arthritis in my hands. When I got to the step where I had to push in on the tabs, I couldn't do it. I had a friend push in while I pushed up...voila! But it took two of us. I also had a little trouble putting the spring back as it had been a few days since I had removed it. For us beginners, Steve, close-ups of things would be useful. I LOVE this site, however, and will use it again. You saved me over a hundred dollars! (I know because this lousy part has broken twice before.) Now that I know its name, I will not be crushing ice anymore.
All Instructions for the HSS25GFPJWW
1,156-1,170 of 1,609