Quick Question!

Have you ever purchased from PartSelect.com before?

Models > GSS20IETAWW > Instructions

GSS20IETAWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IETAWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IETAWW
76-90 of 1,546
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Ice depenser not working

  • Customer: Tom from Vail, AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 24 of 34 people found this instruction helpful
This was so easy even a caveman could have done it. (sorry to all you cavemen out there.) Order the parts and they arrived promptly a couple days later. Even with limited mechanical abilities this was an easy project. Only a few screws to remove and a lock nut to take off. Just to be sure your on the right track there is an excellent video to follow on this exact repair on this site.

Replace ice maker

  • Customer: Gary from Glendale, AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 20 of 23 people found this instruction helpful
New ice maker only used 2 screws and the old one had 3. This was no problem. The old ice maker had already been removed. Just loosen the 3 screws and unplug the cord to ice maker. Only problem with ice maker was with the cord, which I had to use the supplied adapter. It was too long and in the way when reinstalling the ice bin. The ice bin had a small notch area on the bottom left. I used a plastic tie to bundle the cord into the notch. Carefully placed ice bin and no problem. The first part I received was damaged and was replaced 2 days later by a brand new part. Customer service charged for the replacement part but said they would credit my charge card within 2 to 3 weeks for the damaged part. Its been a week and if they follow thru like the said I woild give Part Select 5 Stars for service and Parts.

Wouldn't defrost

  • Customer: Aaron from Walnut Ridge, AR
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 19 of 21 people found this instruction helpful
Unplugged refrigerator, removed cover, defrosted with heat gun, replaced Defrost Thermostat, and replaced single element with double element Defrost Heater. All went very well with minimal difficulty, and instructions that accompanied parts along with the instructional video on your site, made the repair quite easy. The repair is going on the 4th week now, and no freeze up yet.

In-door water dispenser not working

  • Customer: Anthony from Morrisville, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench set
  • 20 of 25 people found this instruction helpful
Shut down water and electric to frig. Removed rear cover to access water valve (6 screws). Pulled off electric connectors from valve, removed water supply line (1/2" open end wrench), removed screw holding water valve to frig. bracket. Installed new valve, reverse procedure. Simple

my wife was putting a gallon of milk in to the refrigerator and hit the light switch with the container of milk ,breaking the light switch

  • Customer: randall from danville, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 20 of 26 people found this instruction helpful
i used a small slotted screw driver to gently pry the switch from the door casing ,once out i unpluged the switch and out the new switch from parts select it worked great.thank you for your prompt service.i will use you guys if i need any more parts.thank you

refrigerator wasn't cooling

  • Customer: James from LaGrange, KY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 19 of 23 people found this instruction helpful
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires, it was really simple. I conected the new element & defrost themostat (instuctions were included with the parts). I replaced the cover pluged the fridge in everything was woking fine. I placed a themometer in the fridge & have been watching it for 2+ weeks now it is working fine. To anyone who is looking to do this repair, on thier own, I reccomend it. It was very simple & required little to no skill. No reasopn to throw away money to call a repair man.

Both Slides Were Broken

  • Customer: John from Charlotte, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 20 of 28 people found this instruction helpful
I removed the shelf, unscrewed the slide rails and replaced them with new ones. I replaced the shelf, put the food back in and I was done. Thanks, john bowers

Frost in ice chut, flapper hanging partially open.

  • Customer: John from Oxford, IA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 34 of 70 people found this instruction helpful
Removed control panel, snapped out pretty easy. Removed flapper assembly (4 small screws). My spring was broke but it ended up being the solenoid assembly after I replaced the spring, door crank, micro switch and flapper it was obvious the solenoid was hanging up. I had to go back an order it but it was at my door 2nd day (quickly). I took the time to clean the area with Tylex (some mold), and everything went in easily. I didn't really need the new flapper, crank, and micro switch but they were fairly cheap and then all is new. We use our ice dispenser a great deal so I didn't want to have to go back in and fix a part I "should have" replaced. I used Part Select for my washer motor as well. Doing both repairs myself probably saved 3 or 4 hundred dollars easily.

Freezer and fresh food section getting warm due to inside coils frosting over.

  • Customer: John from Windham, NH
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 18 of 23 people found this instruction helpful
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.

Noticed pieces of broken plastic in my ice cubes.

  • Customer: G from Spring Hill, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 17 of 20 people found this instruction helpful
Of course, the first thing I did was remove the ice cube container from the freezer, and dump the ice cubes. (Conservation note: If you're in a place with water conservation rules, dump the cubes in a big pot and save them. If they melt, use the water for your house plants.) Following the advice from another DIYer, I let the container warm up before doing anything further.
Turned the container (I'll call it the "tray" from now on) over, removed the two screws holding the front cover with the Phillips screwdriver, gently pulled the cover out to disengage it from the rest of the machine.
Getting the next part out was tricky because it didn't want to release just by pushing in on the tabs on either side of the front assembly. That's where the two table knives came in, courtesy another reviewer. Be careful here not to jam or twist too energetically because the plastic housing is still quite breakable.
Just to be safe, I unscrewed one more screw that held the little bracket holding the rod with the spring on it and disengaged it. Then I discovered that I had to unclip the part that holds the auger in the front part of the assembly and slide the auger out of the way so I could pull the broken part out.
Having done all that, putting the new part in and reassembling the whole thing was pretty easy.
Slide the new part in, carefully rotate the auger back into its place, slide that assembly back into place, replace the clip holding the end of the auger, be sure the long rod engages the ice crusher gizmo, replace the screw that holds the rod in place, hook the front of the drawer back into the proper slots, rotate the cover back into position and replace and tighten the two screws.
You're done! The ice cubes you took out will probably still be frozen, so you can dump them back into the tray and slide the tray back into the freezer.
If you're cleverer than I am, maybe you won't need to do all the little things I did, but even so the whole exercise took less than 15 minutes--the ice cubes didn't even melt!

Water dispenser won't always dispense water

  • Customer: Curtis from Corona, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 23 of 39 people found this instruction helpful
I followed the instructions found on this website. I removed the control panel by inserting a small Phillips screwdriver in the three holes at its bottom. I used the same screwdriver to pull the dispenser assembly down but could have used a larger one. The microswitch could be seen in the assembly at that point and was easily removed by opening the "fingers" that held it in place. I attempted to pull one of the terminals off without using a pair of needle-nosed pliers and ripped the wires right out of the terminal(I was able to find a replacement at Radio Shack). Low and behold after reinstalling the new part, it did not take care of the problem.

My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.

A piece of the crusher cover broke off into the ice bin

  • Customer: David from Woodland Hills, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 17 of 22 people found this instruction helpful
I removed the ice bin, removed the metal rod off the bottom, unscrewed all screws holding things together and then carefully pried the crusher assembly out of the ice bin. I made the mistake of doing it when the bin was still frozen and ended up cracking it where the "clips" from the crusher are inserted. It was much easier after the bin warmed up.

Replaced and put everything back together.

Tube feeding ice maker leaking.

  • Customer: Richard from The Villages, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 18 of 25 people found this instruction helpful
Moved refrigerator out from wall. On the back of the refrigerator at the bottom there is a metal plate. Removed this plate with a socket wrench to expose where the end of the tube pluged in. The grommet securing the tube, white on my unit, had to be pushed up to release the old tube. I pushed the new tube into where the old one was and it self secured the tube. The other end of the grommet I pushed through the hole feeding the ice maker,first pushing out the broked part with a screwdriver,and securing that end with the attached sticky tape already attached to the grommet. I cleaned the area around the hole with alcohol before attaching the grommet.Replaced metal plate and done. No leaks.

loss of refrigeration

  • Customer: Heather from Pennington, NJ
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 15 of 17 people found this instruction helpful
After mopping up the floor - the whole freezer that was iced up melted - that's how I found out about the problem...

Disconnected the power, emptied the freezer, removed the shelves. Under the ice maker was the light cover - I removed that first, then the two screws holding the back panel in place - The light panel was covering the top screw.

With the screws removed, I pulled out the back panel - which needs to be jiggled around a bit to get it past the shelf brackets.

With the cover off, I could see the mostly de-iced coil at the back of the unit. The defrost heater was visible at the bottom of the coil frame. To remove the bracket/heater, I removed the two cross head screws (one on each side) holding the bracket to the coil frame. I then twisted the side tabs of the bracket assembly and pulled the entire bracket/heater/wiring from the coil frame.

With better access tot he bracket/heater I was able to disconnect the wires. I grabbed the new bracket/heater, reattached the wires and pushed the bracket/heater back onto the coil frame and closed the side tabs firmly attaching the bracket to the frame. I then screwed the tabs back onto the frame.

Replaced the back panel, screwed it in place. Put back the light cover and then the shelves. Turned the appliance back on and left it for a few hours - before checking to see if there was any drop in temperature. There was, so after 24 hours or so I reloaded all the food...

NOTE: I was certain that the heater had failed! When I pulled the OLD one out it was obviously burned out - the glass tube was blackened and pieces of the element could be seen in the bottom of the tube.

Fan To Cool Condenser Not Working

  • Customer: Wilbert from Fort Lauderdale, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 15 of 17 people found this instruction helpful
1. Unplugged the refrigerator 2. Vacuum inside of dust 3. Unscrewed motor and fan 4. Replaced motor then fan 5. Plugged refrigerator bingo! :)
All Instructions for the GSS20IETAWW
76-90 of 1,546