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DWU9961ABE Maytag Dishwasher - Instructions

All Instructions for the DWU9961ABE
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The detergent cup cover would not open and the rinse aid was not dispensing properly
I removed the seven screws from the back panel of the door (special tool) and seperated the back panel from the front. My wife held the back up and I removed the two wax motors (detergent cup and rinse aid), which were clipped in place. I had turned off power to the dishwasher, so I simply unplugged each wax motor from the wiring harness, plugged the wax motors in and clipped them in place, making sure that the wiring harness was put back in the same place. Then I put the back panel back on the door, turned the power on and tested the repair. The dishwasher worked perfectly. Thanks to PartSelect for helping me solve the problem. The parts arrived in two days!
Parts Used:
Wax Motor for Detergent Cup Actuation
  • Timothy from Northville, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
12 of 13 people found this instruction helpful.
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Maytag dishwasher was leaking from front, bottom right corner
We simply removed the old gasket which was corroded, cleaned up the hard water buildup, and popped the new gasket into place. The problem was fixed! No more leak!
Parts Used:
Door Gasket
  • Mike from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
12 of 14 people found this instruction helpful.
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soap door didn't open
I took out both wax motors - tried switching the motors on the rinse dispenser and soap dispenser but they were both dead - new motors from partselect arrived fast - simple installation if you have the torx screwdriver for the door inner panel.
Parts Used:
Wax Motor for Detergent Cup Actuation
  • Richard from Shelburne Falls, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 11 people found this instruction helpful.
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Leaks on floor in front of washer.
Removed two lower panels using nutdriver. Ran washer through a rinse cycle, to determine for sure where leak was coming from (under door on left). Examined the door gasket and observed buildup of lime deposits and a general depression of the gasket through years of use, especially in lower portions. Removed the old gasket observing how installed. Cleaned out groove with Lime-away and toothbrush. Washed clean using water in a squirt bottle. Dried things out using paper towels, and then pressed new gasket into place, starting at lower left. Readjusted the gasket to fit precisely end to end. Shut door and ran a drip free load.
Parts Used:
Door Gasket
  • Jim from Yorba Linda, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
10 of 10 people found this instruction helpful.
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Our 16 year old dishwasher's top rack lost most of the coated metal 'prongs' that separated/supported items on the upper rack.
With a straight edge screwdriver I carefully removed the plastic end caps on the rack support glider-shelves, replaced the old rack with the new rack, and then reattached the end caps.

I felt better about ordering the part Online after having talked to a sales person since there were several racks from which to choose. She reassured me that I was ordering the correct part number. I am a woman and 62 years of age, and I was pretty sure this installation would be a no-brainer. I just wanted to make sure I had the right part for the job.
Parts Used:
Upper Dishrack with Wheels
  • Cheryl from White Lake, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
10 of 10 people found this instruction helpful.
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The latch was becoming very difficult to open being almost 10 years old
I had to remove the screws around the door frame and remove the side panels that attached the inside cover from the interior of the door. Once I removed it I could then unscrew the top cover that then allowed me to remove an inside cover for the internal electrical connections and the door latch was then open for repair. The electrical connections to both sides of the door switch and holder assemby had to be pulled from the assembly and I was then able to remove the assembly and the door latch. The new door holder and latch handle had to be connected to the electrical wires and inserted back into the door and the initial process was reversed to reinstall.
Parts Used:
Door Switches and Holder Assembly Latch Handle
  • Frank from Parker, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
10 of 12 people found this instruction helpful.
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leaking door
Removed the old gasket, without tools, and fit the new gasket into the space, making sure it was in the groove correctly all around, job done, works great. The ordering of the gasket on this site was easy and the shipping time was amazing, one day. Would use this company again, and recommend to anyone needing parts that wants to do repairs themself. I am sure saved a whole lot over hiring someone, and got the job done sooner also.
Parts Used:
Door Gasket
  • VIOLA from BOUCKVILLE, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
9 of 10 people found this instruction helpful.
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Broken door spring linage and lost spring
Took off bottom plate for access. Slid part that holds bottom of spring forward so I could reach it without pulling dishwasher out of position. Hooked spring to bottom attachment, then connected door spring linkage to holder that is attached to the dishwasher frame. Adjusted the tension with the tension screw and buttoned up bottom plate.
Parts Used:
Door Spring Linkage Door Spring
  • David from Mesa, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
9 of 10 people found this instruction helpful.
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dishwasher leaking down inside of door from detergent latch
The part arrived sooner than I was ready to install! But it only took about 30 mins.(could take less but I like to do extra) I used a cordless drill with a star bit to remove the 7 screws holding on the inside plastic door cover. I unplugged the four electrical plugs so I could take the cover off completely. Once removing the cover I placed the cover on the kitchen counter to work on. I removed the liquid softner dispenser by turning tthe big threaded white plastic gromet on the front side of cover. I checked the big o ring for wear. Before reinstalling the liquid dispenser I placed a bead on 3-M black gasket silicon around the base and placed the o-ring on top of it just to make sure that it won't leak either. (this is installed last) There was quite a bit of the calcium build all over the parts. I cleaned this up with some CLR and a toothbrush, you don't have too but I'm a little picky and do not want to open it up again.
There are 2 little hex head screws holding the latch and associated hardware in place removing them was no problem. remove the old rubber gromet and put the new one on. Make sure the area where the gromet seats is smooth and clean. Now put it all back together and you should have no leaks
Parts Used:
Soap Cup Door Latch and Gasket
  • John from Nashville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
8 of 8 people found this instruction helpful.
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Leaking water from the discharge hose and pump gasket
1) Remove the lower dish rack.
2) Use towel to soak up any water in the dishwasher.
3) Remove the bottom plate on the dishwasher front.
4) Remove clamp from around the discharge hose. Some water will drain out so have towel handy.
5) Dishwasher will need to be pulled out from its built-in area in order to feed the old discharge hose out and the new one in. MAKE SURE THAT THERE IS ENOUGH PLAY IN THE ELECTRICAL WIRES AND THE INPUT WATER LINE TO THE DISHWASHER TO ALLOW IT TO BE PULLED OUT.
6) Loosen, all the way, the white plastic locking arm that clamps the pump housing. It clamps on a white corrugated plastic piece.
7) Remove the spindle arm inside the washer by unscrewing the "tower" piece.
8) Remove the screws from the pump housing on the inside of the washer.
9) Lift the pump housing carefully and remove the rubber gasket from around the housing. There is enough play to remove the gasket and put the new one on.
10) Clean the area around the housing so that the new gasket seats properly.
11) The new gasket will have to be installed before re-installing the discharge hose.
12) Re-install screws in pump housing.
13) Re-install the spindle arm.
14) Tighten the white plastic locking arm underneath the washer that locks down the pump housing.
15) The new discharge hose can now be reconnected between the sink drain and the dishwasher.
16) Dishwasher can now be put back into its place.
17) Before closing up the bottom plate of the dishwasher, it should be run and checked for leaks before finally closing up. My advice - let it stand overnight before checking for leaks. after running.
Parts Used:
Drain Hose Hose Clamp Pump Gasket
  • Roger from Palm Bay, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
10 of 15 people found this instruction helpful.
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Water leaking around the Inlet injector on side of dishwasher.
My original order was for the "Motor Gasket" in the bottom of the tub that just looked nasty. Not leaking. Replacing that was a little more complicated, but used another customer's recommendations and worked great. Ran an empty load to check for leaks and thats when we discovered that we had a leak on the side of the darn thing. So we ordered the "Injector Seal Ring. Got it in about 5 days and after installing, (2 seconds), we still had a leak! Soooo, ordered the "Water Inlet Injector". 5 days later, we have NO MORE LEAKS!!! I would STRONGLY suggest that anyone who has a leak at the Water Inlet, order a new Injector right along with the Seal Ring. The shipping and handling was WAY more than the price of the parts. I'm happy to say that my 10 year old dishwasher is running like a champ. Thank You.
Parts Used:
Injector Seal Ring
  • Juli from Grangeville, ID
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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Dishwasher would stop in the middle of a wash cycle
Our dishwasher got to the point where it would not complete a wash cycle. I found that by jiggling the door latch, the dishwasher would whir back to life. For awhile, if I put a clothespin on the door latch, somehow enough pressure would be put on the switch to keep the dishwasher going. Finally, the dishwasher refused to cooperate...so I ordered a replacement switch.

The repair was easy. I only had to remove the interior door panel, unscrew the metal bar at the top of the door and underneath the door panel, then remove the black plastic shield. After that, it was just a matter of wiggling the old switch out and wiggling the new switch.

CAUTION: Be very sure that the power to the dishwasher is turned off. I got a scare because I thought the circuit breaker was off, but I had flipped the wrong one and suddenly, with my fingers very close to the bare connectors, the dishwasher came back to life briefly. I ran downstairs and found the correct circuit breaker and all was fine after that.
Parts Used:
Door Switches and Holder Assembly
  • David from Concord, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
7 of 7 people found this instruction helpful.
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Tower support would not stay on lower spray arm
First I removed the tower and lower spray arm. Took the filter cover off eight screws. Removed nut holding support assembly. Installed support and reassembled.

I would like to say that the price, shipping and quality of the part were all excellent and I would have no problem doing business with this company again.
Parts Used:
Lower Wash Arm Support and O-Ring Gasket Kit
  • JOHN R from DEWITT, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
7 of 7 people found this instruction helpful.
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Water Leaking
Simply remove the washer nut,then pull the float assembly. As far the lever,just unscrew the screw and replace the actuator lever. What was great about everything I was able to go to the presented diagram. This allowed me to find the exact parts I needed. Of course make sure you have the model number.
Parts Used:
Actuator Lever Pivot Pin Float Assembly Actuator Lever Float Palnut
  • Benjamin from Montrose, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
8 of 10 people found this instruction helpful.
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Water leak from Bottom of Float Assembly
Remove the Palnut Screw from bottom of Float assembly using pliers, Remove Pivot pin from Actuator lever w/ screw driver. Replace the Float , install new palnut Screw and re-install pivot pin on actuator lever.

That's it !!!!!!!!!!!!!!!!
Parts Used:
Actuator Lever Pivot Pin Float Assembly Actuator Lever Float Palnut
  • Michael from Cheshire, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
8 of 11 people found this instruction helpful.
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All Instructions for the DWU9961ABE
46 - 60 of 594