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DG21CA Maytag Dryer - Instructions

All Instructions for the DG21CA
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idler pulley, idler bracket, idler spacer & Belt worn from age
First I unplugged the machine; an essential to avoiding getting shocked during this repair. This is a must and should not be overlooked it could cost you your life.

Removed two screws from lower area of front panel, pulled bottom of front panel toward yourself so as to swing out and up, continue to swing panel up to your self until it comes free from top clips.

Once free set gently on floor and remove door switch wires, noting which wire goes to which contact is not essential but could be more convenient when putting it all back together.

Remove door switch wire from clasp at top inside from panel, set front panel aside in safe place.

Now look under the two top front corners on the inside and you will see a screw in each corner; these screws must be removed in order to raise top panel.

This is kind of tedious because sometimes these screws are long and difficult to turn and space is limited and tight in getting rachet or nut driver on the head of these screws.

Be patient , because they will come out with a little work. To make this process a little easier you might do the following step first but you cannot do this little trick when putting it back together.

Once these screws are out raise top panel and lean back against wall; be careful because the two enamel surfaces are slick and if leaned too far back the top will want to slide out at the bottom from being on a lean.

Remove four screws from tumbler front, lift slightly so as to come off side clips then pull straight out. Remove door wire from clasp and drop wire gently back inside so as to let it fall to the bottom of the machine and away from the tumbler, which is to be removed next.

Once this is done the tumbler will go down in the front due to pressure from belt. The belt could have been removed from pulley right from the start to relieve this tension but I just do it this way.

Once tumbler sags or leans down in the front gently work the belt off of the back of the tumbler; there will still be a little pressure on the belt and gentle force may be required in sliding it toward the back and then off; once belt is off gently lift tumbler up and out and put in a safe place.

Once this is done you will be able to easily see everything in the bottom of the dryer; motor, gas valves, thermal switches, vent pipe and pulley, pulley bracket and belt which by this time has fallen to the bottom of dryer; gently remove belt from pulley and set aside in safe place.

Make sure it is out of reach of children or it will be played with or used as a hangmans noose; it is long an flexible and children just seem to love playing with it.

At this point you can either continue to work from the front of the machine or the back; I f you choose to work from the back then lower the top panel so as to allow it to just sit back down on the sides of the machine, pull the machine away from the wall and work from the back; because I am experienced at this I continue to work from the front.

If you choose to work from the back then while standing in the back of the machine look to lower right corner and you will see an access panel with four screws in it; remove these screws and the panel will come free giving you a clear view of the belt pulley.

From either back or front view you will see a spring attached to pulley bracket which can easily be removed when pulley bracket is in relaxed position; remove this spring and put in a safe place if you have plans of reusing it. I installed a new spring on this repair.

Once this spring has been removed then look directly beneath bracket at what is easily seen to be its pivot point and you will see a mounting screw. Remove this screw with a nut driver and the bracket will then come completely free; slide through access hole and come out with it.

Once it is out the white spacer is easily seen on bracket; look at the bracket side of the spacer and you will see a mounting screw; remove this screw and spacer will come off.

When installing new space
Parts Used:
Idler Bracket Spacer
  • Jeff from Gardendale, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Switch did not turn off dryer when door opened
Switch can be removed from outside of dryer and your video described the repair as having to work from inside dryer. But since wires were still attached to old switch, it could be popped out and wires switched. Since there were three wires on new switch to allow it to turn on and off a circuit, it was useful to check the resistance of the switch compressed or released to be certain I was attaching the two wires to the right two poles of the new switch. But that all required only a couple of minutes. Thank you.
Parts Used:
Door Switch Kit
  • paul from madison, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Wouldn't run
We used previous installation instructions, which were quite good – we embellished the directions where we ran into some things that weren’t mentioned.

1. Remove the back access plate to release the belt from the pulley.
2. Remove the two screws at the bottom front of the dryer, rotate the front to release it at the top. Remove the wires from the door status switch.
3. Remove the 4 nuts holding the drum support frame and pull straight out.
4. Putting one hand inside the drum and supporting it, gently pull the drum toward you until it clears the rollers. Reach in along both sides of the outside top of the drum and slide the belt off the back of the drum. With a hand inside supporting the weight of the drum tip the drum slightly forward and out the front. Set it out of the way.
5. Remove the two bolts holding the thermostat cover (silver odd shaped metal plate at the front of the dryer).
6. Remove the dryer blower cover plate by removing the 6 bolts holding it to the blower housing with a short ¼” nut driver. Remember to remove the bolt holding the plate to the bottom of the dryer.
7. Release the door status wire from the clips on the left side of the dryer and set the blower housing plate to the right, out of your way without removing the wires.
8. Remove the blower wheel by removing the snap-ring at the front of the shaft and then removing the collar- compression clip.
9. Pull out the blower wheel (this was a bear as it was very tight on the shaft – the shaft-collar of the blower wheel has grooves in it. We used very small screw drivers to carefully pry the segment of the collar between the grooves away from the shaft and used a penetrating oil and with a very slight rocking force muscled the blower wheel off then removed the rear snap-ring from the motor shaft.
10. Release the 5 wires attached to the motor.
11. Remove the ground wire on the back of the motor by backing the screw out.
12. Release the front and back motor clips (Use a large straight-blade screw-driver to press down and out on the end of the clips.
13. Lift out the motor.
14. Remove the rear pulley from the motor using an Allen wrench and transfer it to the new motor (We used heavy duty thread locked on the Allen set screw. – When we removed the pulley it was necessary to heat the Allen set-screw area with a propane torch to soften the thread-locker cement. IF YOU NEED TO DO THIS MAKE SURE YOU LEAVE PLENTY OF TIME FOR THE PULLEY TO COOL BEFORE YOU HANDLE IT!
15. Set the new motor in the support frame, ensuring the lips of the vibration isolation rings are pointed down to slip over the frame and are not facing up towards the clips ( makes clip installation much easier).
16. Hook up the wires, following the color coding on the motor controller you are attaching to.
17. Hook up the ground wire on the back of the motor.
18. Reinstall the rear snap-ring, blower wheel (went on a lot easier than it came off), front snap-ring, collar-compression clip, blower housing front cover (Including the bolt to the dryer bottom) ,
19. Re-route the door switch wire up the left side and secure with clips.
20. Reinstall the thermostat cover,
21. Reinstall the drum and belt (use scotch tape to temporarily secure belt) , the drum front support frame (ensure the felt seals for the drum and the blower cover are properly aligned and seated correctly),
22. Reinstall the belt through the back access panel over the pulley and idler wheel (make sure the belt smooth side is against the drum, the grooved side against the pulley and the belt is inside the belt guide on the idler wheel and remove the scotch tape from the belt). Make sure no tools are in the dryer cabinet.
23. Rotate the drum clockwise a few revolutions to align the belt and reinstall the rear panel.
24. Hook up the door status wire before you set the front cover and install the 2 screws,

We previously replaced the front drum felt seal and the tumbler glides, the belt and both drum rollers.
Parts Used:
Drive Motor - 60Hz 115V
  • MARCELLE from DUNDEE, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench set
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dryer was making a squealing noise on start up then the drum would not turn at all.
First I unplugged the dryer. Then I removed the two phillips head sheet metal screws near the bottom of the front panel at either side, swung the panel out from the bottom until it unhinged at the top for removal. I disconnected the wire to the door switch and placed the front panel out of the way. Next I unbolted the top from the side panels by removing the single bolt at the front top of each side panel. This allows the Top panel of the dryer to be raised enough to remove the drum. I slipped the drive belt off the back of the drum, lifted the top a few inches and removed the drum. Next I removed the face plate of the blower channel to get at the squirrel cage blower and disconnect it from the motor by removing the outer snap ring from the motor shaft and then used pliers to remove the spring clip from the hub of the blower cage allowing it to slide off the shaft. There was a second snap ring to remove behind the hub. With the blower off the 3 screws holding the blower channel to the motor mount were accessable and able to be removed along with a couple of scews holding the air channel to the dryer base allowing the whole assembly to be moved out of the way to get at the motor. Two more screws at the motor base were removed to free the motor. Three color coded wires were unclipped from the motor and it was out after removing the drive belt from the pulley. Getting the pulley off the old motor after 29 years of service proved to be the most difficult part of the repair. Had to heat the pulley with a propane torch until the glue holding the allen head set screw decomposed enough to allow me to break the set screw loose. Releasing the spring clips holding motor to frame was easy using a large screwdriver to push down in the end recess of the clip while prying against the frame. Reassembly took less than an hour. The color coded dots on the electrical connector block were identical to the original motor making the electrical reconnection a snap (These dots were clearly seen in the photos of motor on the PartSelect website so I knew I had the right motor). The drive belt reinstallation was a little tricky as you have to spool the belt correctly around the pulley then put the drum back in 3/4 of the way and start the belt on the back of the drum and work it forward about 5 inches to its running position. Rest was easy, no parts left over and it works like new again.
Parts Used:
Drive Motor - 60Hz 115V
  • Richard from Anchorage, AK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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Loud rumbling noise when dryer operates
Frist I removed the front cover panel via removing 2 screws. Second I disconnected the door switch wires. Third I removed the 4 screws that hold the drum onto the rollers and guides that allows access to the blower wheel assembly cover. Fourth I remover the blower wheel assembly cover to gain access to the blower wheel. Fifth using the retaining removal tool removed the retaining ring from the shaft then removed the blower wheel using plyers. Then reassembled all of the parts and enjoy a quiet dryer again.

Thank you parts select!!!
Parts Used:
Blower Wheel with Clamp Retaining Ring Blower Wheel Clamp
  • Bruce from Cromwell, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Gas dryer would not ignite
The ignitor is easy to determine if it is defective. When you start the dryer and the ignitor does not glow , it is bad.
The replacement involves unpluging the dryer, opening the control access door ,the removal of one screw, unplug the bad ignitor, plug in the new ignitor, reinstall the one retaining screw, plug the dryer back in, check for proper opperation of the ignitor, and close the close the control access door.
Very easy
Parts Used:
Flat Style Igniter
  • michael from northridge, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Dryer door latch broken, using duct tape every time to dry clothes.
Piece of cake. Used flat screwdriver to pry out female part on cabinet side, same with the male part on door. Every new replacement part was tight and operated like new. Thanks Part Select, you'll be forever on my list of online parts buying.
Parts Used:
Door Latch Kit
  • Scott from Palm Bay, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Dryer would not heat.
First I removed the front panel on the dryer. While the dyer was running, I noticed the igniter did not turn its normal amber color and ignite the gas supply. I then disconnected the wire to the igniter and removed the screw holding the igniter in place. Next I replaced the igniter, tightened the screw and reconnected the wire. Finally, I replaced the front panel. This is a relatively simple repair.
Parts Used:
Flat Style Igniter
  • William from Batavia, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench (Adjustable)
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No heat in dryer
Took off the lower front panel, removed duct piece from filter to blower fan, removed two screws and two wires to thermostat in exhaust ducting, then replaced thermostat with new one. Very easy job and everything worked like new when I reassembled it.
Parts Used:
Cycling Thermostat - Limit 135/155
  • Noah from Maiden, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench (Adjustable)
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Noise in dryer
How to disassemble the dryer has been covered in past repair stories. I will add a make shift repair that will get you up and running until you get your replacement blower wheel. We repair gas dryers for a living and this repair works and some machines are still running for two years. Remove the blower wheel. Cut a piece of plumber strap of similar sized metal to about 3/16" x 1/2". Hold it with vise grips and then heat it with a torch. When it is hot melt it into the hole in the blower wheel. This will give you a flat spot in the shaft hole that will keep the blower from spinning on the motor shaft. Some trial and error fitting is involved. If you do it carefully the blower wheel will fit very nicely and will not vibrate or make noise.
Parts Used:
Blower Wheel with Clamp
  • Joseph from Hampton bays, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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dryer wouldn't heat
First I unplugged the dryer. I shut off the gas line to the dryer. I opened the access door on the lower front of the dryer. I illuminated the interior of the dryer with a small flashlight that was mounted on two legs with magnets on the end to allow the light to be specifically directed. I took few digital pictures of the electrical connections to the dryer gas valve and the various sensors attached to the unit. I shut off the gas line valve to which the dryer gas valve was attached. I removed the two screws holding the dryer gas valve an lifted the unit out of the dryer. I vacuumed the inside of the dryer with an electric vacuum and also vacuumed the lint and dust off the gas valve I took out of the dryer. The flat style igniter was mounted on the front of the gas value. I removed two screws and took off the old flat style igniter. I reattached the new flat style igniter (carefully holding it by the ceramic mounting area to avoid breaking the igniter itself). I reinserted the gas valve into the dryer and reattached the two screws holding the gas valve into the dryer. I reattached the gas valve to the gas line in the dryer. I reattached the electrical connectors to the gas line and the sensors in the dryer. I turned the gas line in the house to the dryer back on. I plugged in the dryer and started it. No ignition.! I unplugged the dryer and reached in through the access door. I angled the flashlight to each of the sensors attached to the gas valve and the dryer electrical harness and pushed each one to make sure the electrical contacts were solid. When I checked the flame sensor ( a little box with a window mounted over a rectangle cut in the wall of the cylinder in which the flame burns when the gas is shooting out of the valve) the lower wire was unattached to the sensor. (Because the sensor sits on the side of the cylinder pointing towards the interior of the dryer its connections at the sensor was not visible. I bought a new flame sensor. I detached the old flame sensor from its connector, removed the screw mounting it to the cylinder and lifted it out of the tab holding it to the cylinder. I installed the new flame sensor by putting its tab in the slot for the tab in the cylinder and reattached the screw holding the flame sensor to the cylinder. I reconnected the electrical connection from the flame sensor to the dryer electrical harness. I plugged in the dryer. I turned the dryer on and got ignition of the dryer heater flame. Repair complete!
Parts Used:
Flat Style Igniter
  • Barry from Highland Park, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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No Heat
I suspected a faulty igniter and disconnected the cable to the igniter and measured the resistance of the igniter and found it to be 70 ohms then I checked the voltage at the same cable towards the power source and found it to be 25 volts ac which should be 120 volts ac. Next I checked the radiant flame sensor and found it to be open (it should be a closed circuit when cold). I removed the flame sensor (with the power off) using a small box wrench and found a broken lead. Replacing the flame sensor solved the problem.
Parts Used:
Dryer Radiant Flame Sensor
  • NICHOLAS from PARMA, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench set
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Noisy and thumping drum
I set the dryer on its back to make alignment of the front drum guide cover easy to reinstall in the seal after completion. I removed the 2 screws at the bottom front then removed the white and yellow wires to the interlock switch and set the front cover aside. I then removed the 4 nut screws holding the front drum cover and removed. On the back side there are two teflon and cork "bearings". I had ordered two even though only one was worn down to metal. On each one I then removed the two rivets by drilling them out. Then I placed the corks into the bearing slots with a little glue then inserted the teflon into the slots and riveted them into place with the rivets that came with the kit. I replaced the drum cover, connected the switch and screwed the dryer front cover back on. I set the dryer back up. Connected the vent hose and turned the dryer on. Beautiful sweet smooth and quiet operation. I had replaced the front and back drum seals a few months ago and saw the teflon was missing but did not have the kits at that time. With a complete job I would recommend replacing the front and rear drum seals and the two teflon/cork bearing kits at the same time.
Parts Used:
Front Glide Kit
  • Barry from League City, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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No heat
Took everything apart, replaced the igniter flint, and still didn't get heat. Then found out the thermal sensor wasn't running a electrical current through it with voltmeter and just replaced that, now it we have heat again!
Parts Used:
Dryer Radiant Flame Sensor
  • Philip from La Palma, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench set
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My dryer - which is about 20 years old - was starting to make some rubbing/scraping sounds from the drum area.
This was pretty much as easy as most other folks had described on this site.
1. Removed the two screws at the front bottom that are holding on the fromt panel, and then lift up and remove the panel.
2. Disconnect the door-open-safety-switch, remembering which color of wire goes on which connection.
3. Remove the four screws (two on each side) on the front bracket that supports the drum and tthat contains the front glides.
4. Remove support bracket and lint trap, letting the drum rest gently on the stuff underneath.
5. Remove the screws holding the lint trap to the support bracket. (My model had five screws.) Remove lint trap from support bracket.
6. Drill out the two pop rivets on each of the two glides, noting the orientation of the teflon pad and mounting strip.
7. Secure - and here is where I had a little problem - new glides in place with pop rivets. (I hadn't use a rivet gun in a while, so I messed up the first pop rivet and had to go to the hardware store to get a replacement. I didn't hold the pop rivet in all the way while I was accuating the gun!)
8. Reverse the process for assembly, and you are all done.

It's simple.
Parts Used:
Front Glide Kit
  • Richard from Loretto, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the DG21CA
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