CSM25MRCEWW Hotpoint Refrigerator - Instructions

I did exactly as the video instructed. Removed the top hinge bracket. Removed the door. Replaced the parts on both the door and the freezer, taking care to save and re-install the shims. I put the door back in place and installed the top hinge. I also lubed the hinge pins with very light grease. The door now works perfectly.

The parts purchased worked perfectly and your write-ups explained what the typical problems are with this water leak that was occurring with our GE refrigerator at the nylon water line for chilled water service. Your description highlighted exactly what the problem was and the parts that I needed to make the repairs. This saved me a plumbing service call. All I had to do was cut off the nylon hose beyond the cracked area, apply the water nylon tube union joining the two hose ends and tighten the coupling at the unit.

Thanks again,

Jim Macdonald

Ice bucket and auger came fully assembled. Just had to attach the face plate from the broken ice bucket assembly and slide it into the freezer. There were only four Phillips screws involved.

Went well. Changed the Ice Maker and then the Water Valve. All good and it is making ice.

The entire project was extremely simple with the help of your excellent repair videos. Parts sent with dispatch and with the video, had the repair accomplished within 20 minutes. Removed door, removed old hinge and the defective door cam, installed new hinge and cam, replaced door, job done. Nothing like having a company like yours as backup when problems arise. Thanks, John Orr

Don't know why they broke in the first place but I suspect that the door was closed with the draw not fully closed. Very simple repair involving 4 Philips head screws (not included) Parts clearly marked left and right. Wise to leave broken ones in position for orientation reference before beginning. A digital photo works wonders as well.

like the man in the cd

couldn't be easy. the video that I watched help me get the right part and see the right way to repair thanks for that video

remover the control cover in the refrigerator compartment prided of the four prong defrost time and replaced, defrosted the solid ice on the freezer compartment with a blow drier, turned on the cooling timer to coolest level it started in a few seconds and has worked like new for the last three days.

Pulled the part off, got the part number and ordered it, part was here in 2 days, put the door stop on with 2 screws in 5 minutes, My wife is now happy !!!!

After receiving the part (quickly) my son-in-law replaced the old one without any trouble. Thanks very much

Recently changed the "under the sink" water filter because ice was getting really small-the filter was old. Ran great for a month or two. Then.....no ice. Water pressure ok. Even filled the ice tray in the ice maker and when frozen it kicked it out.....but no more. Repair took 15 minutes......pretty easy. When I called local appliance repair......they estimated it would cost $200-$250. My part was $44.

Watched à video provided at your website. Removed te cover then removed 4 screws holding the control panel' snapped out the old flap and inserted the new one.

I removed the front of the unit assembly and removed the entire auger unit and drive assembly. I married the old drive cup and new drive cup back to back using vise grip pliers, drilled 4 3mm holes, installed 4 phillips head stainless steel screws and, using an emory wheel, ground off the exposed screw ends. I then re-installed the drive assembly and auger unit. This increased the length of the drive cup allowing the drive to fit without any slippage. The entire cost was less than $18.00 including shipping and screws and took about 1 hour. It works great.

-empty door of food - remove top hinge-open door and lift upward-remove lower hinge assembly-add new part to lower hinge assembly- put door back on lower hinge pivot- close door line up door parallel with other door- replace upper hinge