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7GS2SHEXPQ04 Whirlpool Refrigerator - Instructions

All Instructions for the 7GS2SHEXPQ04
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evaporator fan stopped working
1) removed the face plate that runs 3/4 way up the back of the freezer side. a total of 8 screws. (6")
2) disconnected the three electrical connections.(30sec)
3) removed the fan of the the old evaporator fan motor (5sec)
3) removed the fan motor (1")
4) put in the new fan motor (1")
5) put on the old fan on the new fan motor(5sec)
6) reconnected the three electrical connections (30sec)
7) replaced the face plate on the back of the freezer (6")
Had re-frozen meat within 1 hour.
Parts Used:
Evaporator Fan Motor - 120V 60Hz
  • Antoni from vail, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
95 of 104 people found this instruction helpful.
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Track broke that guided one of the drawers
I used the diagrams I found on line to order the part and then simply removed one track and installed the new one. Cleaned up all components and reinstalled the drawer. These tracks simply slide up and over to lock themselves into the bracket that attaches to the adjustable shelves bracket.
Parts Used:
Pan Slide Track
  • Jeff from Springfield, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
91 of 97 people found this instruction helpful.
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Lights inside refrigerator not working
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Parts Used:
Refrigerator Door Switch
  • Clint from Rayville, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
121 of 198 people found this instruction helpful.
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No ice in ice trey
The easiest thing to do was pull the ice make off. After taking the 3 screws out of the wall of the freezer, take a screwdriver (flathead) and push on the tab for the electrical plug and wiggle the cord out. Then you can take 3 screws out for the main cover and another 2 screws on the next cover. There's the part, pop it out and replace holding pins and start the process of putting back together the opposite way you took it apart.
Parts Used:
Cycling thermostat
  • Wayne from Leesburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
78 of 100 people found this instruction helpful.
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Ice maker stopped making ice.
I first removed the power cord of the refrigerator from the receptacle. I then removed the screws (3 each) from both the emitter and receiver face plates with a phillips screw driver. I than carefully removed the connector to the each of the circuit boards. A simple pull maneuver. I removed the circuit boards from the face plates. I took the new parts and put them back in reverse order. I put the power cord back in the receptacle.
Parts Used:
CNTRL-ELEC
  • Thomas from Riverside, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
65 of 70 people found this instruction helpful.
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Light Would Not Go On In The Refrigerator
First I removed the old lightbulb from the socket and replaced it with a new one to confirm that the bulb was not the problem. I then pryed the socket out with a flat-head screwdriver. I could tell that the socket was anchored in its hole with clips so it was relatively easy to pry it out. Once the socket was out, I disconnected the lead wires and ordered a replacement socket kit from Partselect. When the new one arrived, I reconnected the lead wires to it, snapped it back into its hole, screwed in a new lightbulb, and presto!! The light was back on with no further problem. Thank you, Partselect!! A $15.00 part saved me what probably would have been at least a $100. service call and heaven knows what the technician would have told me I needed!!!
Parts Used:
Light Socket Kit
  • DANIEL from MINNEAPOLIS, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
61 of 77 people found this instruction helpful.
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Fridge made noise and the center post was HOT!
We have a side-by-side fridge/freezer and we experienced a hot center post (where doors come together) and the fridge made loud noise. Also, the (old) fan motor would start, but then quit, so our issue was the motor.

For me the repair was very easy, but for an unexperienced person it may prove to be difficult. If you must order a motor/fan, do NOT order the metal fan as a plastic fan comes with the motor. What's strange is the new motor is different than the old one, but it still mounted without any required modifications. I did NOT use the wire harness that came with the motor either as it was different too, but my old one was still good.

Check all of your parts as my fan had a cracked blade, but I used "superglue" and it's fine now.

Fridge stays cold and my wife had to lower the temperature in the fridge as she was blasted by the cold!
Parts Used:
Condenser Fan Motor Kit
  • David from Jefferson City, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
53 of 59 people found this instruction helpful.
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KITCHEN AID SIDE-BY-SIDE REFRIGERATOR ICE-MAKER stopped working due to a broken motor assembly.
Changing the KITCHENAID MOTOR ASSEMBLY TO THE ICE-MAKER was fairly straightforward. The hardest part was figuring out WHAT was broken and how to fix it. I was determined to save myself hundreds of dollars by doing it myself and avoiding a visit by the 'repairman'.

1.) Went to KitchenAid website to look at Parts List for my side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.

This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.

Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.

Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.
Parts Used:
Icemaker Motor Kit
  • ANDREW from DURANGO, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
56 of 76 people found this instruction helpful.
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Door was making a clunking noise
The door is very easy to remove. There is one nut for the cap on the top of the soor hinge. Once the cap is removed, you need to remove the 3 nuts holding the hinge in place. Simply lift the door off the lower hinge and rest it on the dining room table. I set towels down to protect the stainless finish. The closing cam will be visible on the bottom of the door. I choose to replace the lower cam and the upper cam at the same time. I did not know what the problem cam was. The door works good as new. I put a small amount of vaseline where the two cams rub to provide a lubricant.
Parts Used:
Lower Door Closing Cam Door Cam - Black
  • Erik from Yorba Linda, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
46 of 49 people found this instruction helpful.
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Excessive noise was coming from the freezer section of my side be side refrigerator
Cleaning out the freezer took the longest time. Once the freezer was clean I turned off the freezer which did not deactivate the light in the freezer. This is a tight area to work in and not having to hold a flashlight made the job much easier. I then removed the shelf slider brackets for the 3 lower pullout drawers. The next step was to remove the interior aluminum back panel (6 screws) which covers the evaporator motor and the coil. Before removing the 3 electric wires that are attached to the evaporator motor make sure the power is off to the motor. The removal of the motor was fairly straightforward and I would suggest removing the plastic fan blade first and then the connector wires. It helped knowing in advance that the plastic fan blade would come off with a little prying. Be careful when prying the fan off so that you don’t damage the plastic motor mount bracket. Once you have installed the motor I would suggest turning the freezer back on to make sure that the evaporator motor works before reinstalling the aluminum back panel and slider brackets.
Parts Used:
Evaporator Fan Motor - 120V 60Hz
  • Jon from Houston, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
43 of 45 people found this instruction helpful.
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Ice door was broken
1) At bottom of ice maker trim there are two small slots at right and left ; use screw driver to pry away from door; lift trim upward away from door 2)using 1/4" nutdriver remove screws from 4 corners, 3) remove 2 screws from control panel 4) disconnect all wires/cables and set exterior panel aside. 5) locate 2" pin that runs through door spring and use needle nose pliers to remove round clip on left end of pin don't lose this clip 6) while pushing ice maker lever (where you would push with your glass) use needle nose to pull the long pin out to the right 7) Remove all remaining parts by hand (i.e. the pin, the dash pot and white lever and the ice door) 8)slide new control lever into slots on exterior side of the new door 9) -tricky part- using needle nose, push pin back through the right hinge point, the new lever, the new door, the new spring and the left hinge point (note the new door has no electric wire connector) 10) using the needle nose, carefully replace the little round clip on the left end of the metal pin. 11) reconnect all the wires (don't worry about the wire that had been connected to the door wire, just fold it aside) 12) replace two screws screws in control panel and four screws at corners of exterior panel 13) snap outer trim panel back in place.
Parts Used:
Ice Door Kit
  • Ray from San Antonio, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
46 of 54 people found this instruction helpful.
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Ice maker quit making ice
While looking for parts I read the advice on you web site under the ice maker parts. I also had problems reading the LED codes. They would change each time I unplugged the refrig and powered up. I took the other guys advice, ordered the emittered and receiver and the next morning I had ice. GREAT service guys, thanks. Also the part was on my door step in 1.5 days. Sure beat an expensive service charge.
Parts Used:
CNTRL-ELEC
  • Gerald from Fulton, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
41 of 43 people found this instruction helpful.
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ice maker did not make ice
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
Parts Used:
Cycling thermostat
  • DAVID from TINLEY PARK, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
47 of 61 people found this instruction helpful.
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old condenser fan motor shaft was loose and it made the spinning fan blades shake and cause noise
The procedure was straightforward. I removed the cardboard backing on the lower back of the refrigerator to expose the fan unit. I then undid the electrical harness at the fan. I then removed the three screws securing the fan motor to the metal bracket. This is the hardest part in that I had to reach through and get to the screws with my small tools. I then removed the old motor and blades and placed the new motor and blades. Again, a bit tricky trying to get the three screws mounted into the bracket...small tools and hands helps. After that I used the electrical harness supplied with the kit to plug into the new motor and I was done.
Parts Used:
Condenser Fan Motor Kit
  • Christopher from Snow Camp, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
40 of 42 people found this instruction helpful.
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We noticed the Refridgerator door had dropped and found the lower cams to be broken and worn.
First I removed the bolt that holds the cover on the top hinge bracket. Then I removed all items from the shelves inside the door by lifting the shelves out and placing them on the counter. Next I removed the 3 screws holding the hinge bracket on, this disconnects the top of the door from the cabinet. Then I lifted the door off the lower cam, removed the screws that held the cam in place on the door and the lower bracket on the cabinet and replaced the cams. I smeared some Vaselene on the cams and placed the door back on the lower cam, reconnected the upper hinge and replaced the hinge cover. All done and it works great!
Parts Used:
EveryDrop Water Filter Lower Door Closing Cam
  • Tom from Allendale, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
43 of 53 people found this instruction helpful.
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All Instructions for the 7GS2SHEXPQ04
16 - 30 of 840