Ice Bucket Housing WP61004881
Fits your JCD2389GEW!
★★★★★
★★★★★
Rated by 11 customers
Easy
30 - 60 mins
Ratings submitted by customers like you who bought this part.
Fits your JCD2389GEW!
PartSelect Number PS11743212
Manufacturer Part Number WP61004881
Manufactured by
Whirlpool
Product Description
Ice Bucket Housing Specifications
This is the tray that holds the ice dispenser.
How Buying OEM Parts Can Save You Time and Money
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker not making ice
This part works with the following products:
Refrigerator.
This part works with the following products:
Maytag, Jenn-Air, Whirlpool, Hoover.
Part# WP61004881 replaces these:
AP6010036, 61004848, 61004881
Customer Reviews
Average Rating:
2 Reviews
★★★★★
★★★★★
5.0
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★★★★★
★★★★★
BRENT W - May 7, 2019
Verified Purchase
Pretty easy repair but the with one hiccup
The piece came as expected. I was able to use the same screws to mount the ice maker dispenser motor that agitates the Ice and moves it forward. Don't forget the thread on the shaft to the motor is thread the other direction and it takes some torque to get the U bracket off.
★★★★★
★★★★★
Stacey D - January 9, 2019
Verified Purchase
Easy to repair
Easy
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Customer Repair Stories
Average Repair Rating: 3.5 / 5.0, 11 reviews.
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Ice maker stopped dispensing, and the ice maker started to leak forming icicles in the freezer
My freezer started acting up in 2 ways. They were separate problems, so I'll describe them seperately.
#1 - The Ice Maker started leaking. This was pretty straight forward. When we turned the ice maker on, eventually after a couple hours icicles would start to form near the front. I bought a replacement Ice Maker, and fixing th ... Read more is was incredibly easy. There's a video about it on this website, and after following it exactly, the new replacement was in and working very quickly.
#2 - This refrigerator must've been quite old. The next problem was the enclosure which holds onto the Augur Drive Motor. The plastic and the 4 screws that hold onto the motor all rusted off, making the motor basically fall backwards becoming completely useless. It's too bad there's no video on how to replace this part, because there's more moving parts with this one. Here are the steps I had to take to replace the enclosure:
1. First I had to remove the Enclosure Divider (PS107595). Push right to remove the 2 grips at the top, then pull back then up to remove it.
2. Unscrew the enclosure using a socket or nutdriver
3. (1st hard step) unplug the motor from the back of the fridge. This is hard because the cord is relatively short, and the enclosure takes up a lot of space. Remember to turn off the power before doing this step!
4. Unscrew all the machine parts from the enclosure (Augur Motor, Solenoid, Yoke, etc...) This was actually quite difficult because a couple of screws were placed on extremely tight. We basically had to break the old enclosure into little pieces before we could unscrew everything. The last screw actually needed to be undone using vice grips. That's how tight they were
5. In order to place the Augur Motor on the new enclosure, you have to remove the engagement yoke from it. This also was tightened on too tight. I had to use vice grips to hold the base still while hitting the yoke hard with a hammer to get it loose. It only came lose after maybe 1 hour of failed attempts. I supposed patience paid off on this one. If it doesn't come off, just give it a few tries every few hours so you come at it with a clear head.
6. Attached all the components to the new enclosure
7. Reattached the engagement yoke back onto the Augur Motor (give it a light tap with a hammer or screw driver so it's fastened well... not TOO much though!)
8. Plug the motor back into the fridge, place the enclosure back into the freezer, then put the divider back in
The parts that were difficult for me were:
- Screws were WAY too tight. My dad thinks they might've used glue to make sure they're fastened on tight. Don't do this! It only makes maintenance in the future difficult
- The engagement yoke was also on too tight. This might actually be from turning ice this whole time, but it's also possible someone overdid it or used glue here too. Don't overdo it when replacing the parts!
- Lastly, and I didn't mention this in the instructions, but in order to get the solenoid off the old enclosure, I had to unplug everything so I could safely smash the old enclosure to pieces to get at it. When I did this, I forgot to take pictures of what plugs go where. When it came time to put it back together, I *think* the wires are in the right place now. The machine works, but hopefully I didn't put everything in backwards. Take photos of how wires are plugged in before you unplug them!!
#1 - The Ice Maker started leaking. This was pretty straight forward. When we turned the ice maker on, eventually after a couple hours icicles would start to form near the front. I bought a replacement Ice Maker, and fixing th ... Read more is was incredibly easy. There's a video about it on this website, and after following it exactly, the new replacement was in and working very quickly.
#2 - This refrigerator must've been quite old. The next problem was the enclosure which holds onto the Augur Drive Motor. The plastic and the 4 screws that hold onto the motor all rusted off, making the motor basically fall backwards becoming completely useless. It's too bad there's no video on how to replace this part, because there's more moving parts with this one. Here are the steps I had to take to replace the enclosure:
1. First I had to remove the Enclosure Divider (PS107595). Push right to remove the 2 grips at the top, then pull back then up to remove it.
2. Unscrew the enclosure using a socket or nutdriver
3. (1st hard step) unplug the motor from the back of the fridge. This is hard because the cord is relatively short, and the enclosure takes up a lot of space. Remember to turn off the power before doing this step!
4. Unscrew all the machine parts from the enclosure (Augur Motor, Solenoid, Yoke, etc...) This was actually quite difficult because a couple of screws were placed on extremely tight. We basically had to break the old enclosure into little pieces before we could unscrew everything. The last screw actually needed to be undone using vice grips. That's how tight they were
5. In order to place the Augur Motor on the new enclosure, you have to remove the engagement yoke from it. This also was tightened on too tight. I had to use vice grips to hold the base still while hitting the yoke hard with a hammer to get it loose. It only came lose after maybe 1 hour of failed attempts. I supposed patience paid off on this one. If it doesn't come off, just give it a few tries every few hours so you come at it with a clear head.
6. Attached all the components to the new enclosure
7. Reattached the engagement yoke back onto the Augur Motor (give it a light tap with a hammer or screw driver so it's fastened well... not TOO much though!)
8. Plug the motor back into the fridge, place the enclosure back into the freezer, then put the divider back in
The parts that were difficult for me were:
- Screws were WAY too tight. My dad thinks they might've used glue to make sure they're fastened on tight. Don't do this! It only makes maintenance in the future difficult
- The engagement yoke was also on too tight. This might actually be from turning ice this whole time, but it's also possible someone overdid it or used glue here too. Don't overdo it when replacing the parts!
- Lastly, and I didn't mention this in the instructions, but in order to get the solenoid off the old enclosure, I had to unplug everything so I could safely smash the old enclosure to pieces to get at it. When I did this, I forgot to take pictures of what plugs go where. When it came time to put it back together, I *think* the wires are in the right place now. The machine works, but hopefully I didn't put everything in backwards. Take photos of how wires are plugged in before you unplug them!!
Read less
Other Parts Used:
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Glen from SAN MARCOS, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
2 of 2 people
found this instruction helpful.
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Damaged Ice Enclosure tray
Removed the four screws around the shaft. Removed the support nut on the underside of the enclosure. Pulled the enclosure out of the freezer. Removed the "blade" from the drive shaft - This was somewhat difficult as others have described. Needle-nose vice grips are almost a requirement or you'll never get it off. (Turn clockwise to remove
... Read more
it, as the threads are reversed). Attached the motor to the new enclosure with the four screws. Replaced the enclosure and screwed in the support nut on the underside. The difficulty in this whole process by far is removing the blade from the shaft. It takes a lot of force. At one point I almost gave up thinking that it was manufactured or pressed on. It finally came loose, and then the reinstall was no problem. My suggestion would be to let the motor and parts heat up to room temperature for a bit. It may help. A little spray of WD-40 may help as well.
Read less
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Travis from Westchester, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
5 of 6 people
found this instruction helpful.
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Ice dispenser auger broke loose from Ice Enclosure
I followed the directions from John from Virginia Beach, with the added warning: Unplug the electrical connection and bring the whole ice enclosure out before you remove screws holding the relay and motor to it so you can see how it goes together. W
... Read more
hen you remove the relay, notice that a metal cylinder (Michael from Vienna Va calls it a magnet) slides out of it. If possible, keep this unit together. If it comes apart, notice there is a spring on this metal rod. Don't lose the spring and remember how it all goes back together. This job was just as easy as it should have been.
Read less
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Chet from Marietta, GA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
3 of 5 people
found this instruction helpful.
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broken tray
Remember the bolt holding U piece is reverse screw off.
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Lou from san antonio, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
4 of 4 people
found this instruction helpful.
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Motor for turning coil that ejects the ice detached from the ice enclosure due to cracked plastic on the enclosure.
1. Removed ice bin.
2. Removed vertical panel next to ice bin by sliding two top supports off of support posts and pulling the panel out and up.
3. Removed screw on left side holding ice enclosure in place.
4. Pull ice enclosure out about six inches and tip back end down exposing electrical connector.
5. Detach th ... Read more e electrical connector by pressing the release tabs on the top and bottom of the connector.
6. Removed ice eclosure by pulling it up and out.
7. Detached motor (4 screws) and relay (4 screws) from plastic enclosure. Make sure to keep track of screw positions since they are not all the same size. Use same positions to reassemble.
8. Hold shaft of motor with needle nose vise grips and remove the "U" shaped end piece by turning it clockwise. A sharp rap with a screwdriver handle breaks it loose. Pay attention to the orientation of the washer under the "U" shaped piece (the raised inner edge next to the shaft goes against the "U" shaped piece.
9. Attach the motor and relay to the new ice enclosure paying attention to the screw position.
10. Put the washer on the motor shaft (raised side up) and screw on "U" shaped piece (counter-clockwise).
11. The rest of the installation is a reversal of the removal process.
2. Removed vertical panel next to ice bin by sliding two top supports off of support posts and pulling the panel out and up.
3. Removed screw on left side holding ice enclosure in place.
4. Pull ice enclosure out about six inches and tip back end down exposing electrical connector.
5. Detach th ... Read more e electrical connector by pressing the release tabs on the top and bottom of the connector.
6. Removed ice eclosure by pulling it up and out.
7. Detached motor (4 screws) and relay (4 screws) from plastic enclosure. Make sure to keep track of screw positions since they are not all the same size. Use same positions to reassemble.
8. Hold shaft of motor with needle nose vise grips and remove the "U" shaped end piece by turning it clockwise. A sharp rap with a screwdriver handle breaks it loose. Pay attention to the orientation of the washer under the "U" shaped piece (the raised inner edge next to the shaft goes against the "U" shaped piece.
9. Attach the motor and relay to the new ice enclosure paying attention to the screw position.
10. Put the washer on the motor shaft (raised side up) and screw on "U" shaped piece (counter-clockwise).
11. The rest of the installation is a reversal of the removal process.
Read less
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John from Virginia Beach, VA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
18 of 21 people
found this instruction helpful.
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Plastic Tray which holds the ice depenser motor broke
The motor had broken loose from the plastic enclosure, so I first unplugged the motor from the power supply in the rear of the freezer compartment in order to remove it from the freezer. I then removed the four screws which held the motor against the plastic enclosure. I also removed the screws which hold the plastic enclosure to the fre
... Read more
ezer compartment.
The most difficult part of the repair was removing the 2 pronged fork from the shaft of the motor as it was reversed threaded on the motor. I held the motor in place on while using two pair of pliers to remove the fork from the end of the motor shaft. I used one pair of pliers to hold the shaft in place while using the other pair of pliers to turn the fitting in the opposite direction.
Once this was off, it took only 5 minutes to reattach the motor to the new enclosure and place it back into the freezer. Total repair time was about 30 minutes because I had to figure out how to get the fork off of the motor shaft. Everything else went very smooth. The new part fit perfectly.
The most difficult part of the repair was removing the 2 pronged fork from the shaft of the motor as it was reversed threaded on the motor. I held the motor in place on while using two pair of pliers to remove the fork from the end of the motor shaft. I used one pair of pliers to hold the shaft in place while using the other pair of pliers to turn the fitting in the opposite direction.
Once this was off, it took only 5 minutes to reattach the motor to the new enclosure and place it back into the freezer. Total repair time was about 30 minutes because I had to figure out how to get the fork off of the motor shaft. Everything else went very smooth. The new part fit perfectly.
Read less
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Michael from Alpharetta, GA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Wrench set
27 of 27 people
found this instruction helpful.
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Automatic ice maker stopped delivering ice through the door dispenser
The driver that turns the screw broke off the ice enclosure. I removed the side panel, removed one screw underneath the enclosure, unclipped the wire harness and removed the entire enclosure.
I did one unnecessary step and removed the magnet from the housing. Better to remove the entire housing, then transfer the motor and ma ... Read more gnet to the new housing.
I noticed that others had problems unscrewing the drive unit (which you need to do to transfer it to the new housing.) I simply held the center hub with a pair of pliers, and gave the drive one tap with a hammer. Like the other reviews, note that it unscrews opposite way.
Reassembly was quicker and easier; just undo everything you did to get the housing out of the freezer.
I did one unnecessary step and removed the magnet from the housing. Better to remove the entire housing, then transfer the motor and ma ... Read more gnet to the new housing.
I noticed that others had problems unscrewing the drive unit (which you need to do to transfer it to the new housing.) I simply held the center hub with a pair of pliers, and gave the drive one tap with a hammer. Like the other reviews, note that it unscrews opposite way.
Reassembly was quicker and easier; just undo everything you did to get the housing out of the freezer.
Read less
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Michael from Vienna, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
5 of 5 people
found this instruction helpful.
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The ice maker enclosure was broken
This was the easiest project of the Holidays. Literally saw the part was broken, went on-line and ordered the part and in a few days it arived at my door. Removed a few screws, unplugged the electrical connector and transfered the motor to the new part.
Saved me a few hundred dollars the repairman would have charged!
... Read more >THANKS
Saved me a few hundred dollars the repairman would have charged!
... Read more >THANKS
Read less
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Pat from Clarkston, MI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
4 of 4 people
found this instruction helpful.
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Thank you for voting!
plastic housing broke, that holds motor
followed blog left on your site.
job was easy except for housing
that you reverse thread off. used visecrips
which helped. otherwise no problems.
job was easy except for housing
that you reverse thread off. used visecrips
which helped. otherwise no problems.
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Gregory from Auburn, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
4 of 10 people
found this instruction helpful.
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Thank you for voting!
Ice-maker had ice, but did not dispense the ice when pushing in the button.
First I removed to ice-bucket and noticed the plastic that holds the motor with a head of what I would call a two-prong fork had broken off the plastic (enclosure). Thus it lost contact to the ice bucket's screw that pushes the ice forward when the dispense button is pressed. After ordering a new enclosure I had to remove one screw nut
... Read more
and pull the wire plug (to the motor) out carefully. Then I had to remove eight screws holding the motor and related parts to the old enclosure and attached it to the new enclosure. The only tricky part was taking that fork off. It screws off, but in the opposite way. Also, I had to get a pair of pliers to hold the turn shaft from turning when taking the fork off.
Read less
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mark from marietta, GA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
42 of 43 people
found this instruction helpful.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11743212
Manufacturer Part Number: WP61004881
Manufacturer Part Number: WP61004881
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Ice Bucket Housing
$
167.96
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