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Steve
December 27, 2022
When washer is in spin cycle, it is really loud. Will this part #WH03X33729 solve my problem?
For model number GTW460ASJ8WW
Hello Steve, thank you for contacting us. A faulty platfrom bearing retainer, part number PS16729509, is indeed a probable culprit. Before replacing that we would recommend inspecting the clutch assembly, part number PS11729473. It can also be a source of noise during spin. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
After a wash load finished, my wife found the agitator had come loose. The softener compartment was off and the agitator was no longer connected to the washer at the base. The bolt at the base of the tub has a nut holding it down, but it’s not long enough to go through the agitator to be bolted from inside the agitator. I can’t figure out if the bolt is broken off or how to reattach it. The agitator seems to be in one piece so I can’t take it apart to remove the base and see anything.
For model number gtw330ask1ww
Hi Todd, thank you for the question. Based on the description you have provided, it seems that there is an issue with the washer's screw, part number PS11759130. You may need to replace it to resolve the problem. We have found the instructions to install the screw. These may not be of the same model, but will help you in installation. You may need to follow these steps:
1.) Unplug your washer from its power source.
2.) Open up the washer door.
3.) Remove the agitator by gently pulling.
4.) Locate the agitator coupling screw.
5.) Use the nut driver to remove the screw.
6.) Use your hands, twist the screw back into position where the previous one was.
7.) Use the nut driver to tight the screw.
We hope this information helps!
Unit is making loud metallic squeak during agitation cycle. Spins fine, and replaced belt 2 days ago. Looking at the parts diagram this appears to be the most likely culprit. Am I on the right trail.
For model number GTW460ASJ5WW
Hello Dan, thank you for your inquiry. Yes, the issue is most probably with the transmission, part number PS16729509. We would recommend checking it to fix the issue. We hope this helps.
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Rebecca
September 23, 2023
The agitator broke loose from the base . What parts would I need to get it fixed?
For model number gtw335asn2ww
Hi Rebecca, thank you for contacting us. Based on our research, you may need to replace the agitator assembly, part number PS16542670, to fix the issue. We hope that helps!
