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ZSGS420DMESS General Electric Refrigerator - Instructions

All Instructions for the ZSGS420DMESS
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Water Leaking @ Quick Releases (Blue and White)
Had previously replace the plastic Water Tank, but when installing it I didn't realize how the quick connects worked. Instead of simply pushing inward in the direction of the blue part of the disconnect, I had pulled out the white ring on the outside of the disconnects. This ruined the inside connections and caused them to leak thus requiring these repairs. Had I known that I wouldnt have bought these parts too. Just Always REMEMBER to push in outside white ring on the quick disconnect and as you push it in pull out the hose when you remove it. To put the hose back in, just push it back in without pushing on ring this time at all and it will lock in place, and shouldn't be leaking. I had to run water into a glass to test if it was leaking, otherwise the line had no water pressure.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch WATER VALVE WITH GUARD
  • randy from vancouver, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
57 of 70 people found this instruction helpful.
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fridge side freezes some items
went to your website and viewed exploded view to find the sensor( there are two I just picked one to replace for now), pried the cover off carfully and pulled out the sensor. I snipped the wire in the middle leaving plenty to work with. I shortened the wire on the new piece, spliced the wires together and with some 3M rubberized, tape wrapped them up, replaced the sensor back into the cover and snapped in place.
Parts Used:
Temperature Sensor
  • Anthony from Murfreesboro, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
53 of 74 people found this instruction helpful.
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freezer cold / fridge warm
put fridge into test mode, failed One sensor. Took it out, Tested it, Ordered part also picked up splice kit from electric store spliced it truned on and good to go
Parts Used:
Temperature Sensor
  • Mark from Mancos, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
44 of 52 people found this instruction helpful.
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Water dispenser leaked - tubing broke
Ordered parts from another vendor - got wrong parts (1/4 in parts instead of 5/16 in parts). With your parts, I just cut out the bad portion of the tubing, and replaced it using the 2 union connectors. Thanks.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Thomas from Poway, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
48 of 65 people found this instruction helpful.
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The freezer was whining and growling like a baby
I replaced the motor that runs the fan in the freezer compartment. Had to remove a number of shields to get to the fan and then some wires and screws to get at the motor. It came with a plug with 4 wires in it and I was supposed to pull 2 wires out of the old plug and place them in the new plug. Long story short the pins would not extract from the plug and the wiring harness was molded in solid plastic, so I ended up cutting the 4 wires to the motor and splicing in the new one and taping them with electrical tape. So far no more moaning and the ice cream is still hard, so I think we nailed it.
Parts Used:
Evaporator Fan Motor
  • James from Madison, CT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
43 of 54 people found this instruction helpful.
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Trying to defrost the water line in the refrigerator door I melted (deformed) the plastic parts.
I carefully removed the trim from around the dispenser area then freed the catches in the top of the electronic card. I leaned the card forward and disconnected the electrical connections, then removed the card. I removed the four screws holding the shield to the door and removed the shield. Then I removed the funnel from the shield and removed the spring from the old funnel and placed it on the new one. I removed the light and socket from the old shield and installed the in the new one, then installed the new funnel on the new shield, used the four screws to install the assembly on the door and replaced the trim piece.
Parts Used:
Ice Funnel Dispenser Housing Shield
  • STEVEN from CLARKSVILLE, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
47 of 71 people found this instruction helpful.
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Halogen bulb beneath microwave lighting the stovetop burned out after 9 mo.
Unscrewed the light cover beneath the microwave with a phillips head screwdriver. The bulb is very tiny and has 2 straight parallel prongs that slide into 2 small holes. Grab bulb from both sides with each hand firmly and slide STRAIGHT out (no twisting or pushing). Don't worry about breaking even though it may take a fair amount of pressure to pull out. New bulb arrived within a couple of days. Due to high shipping cost, suggest buying 2 or more bulbs at once. Bulb is often used as a kitchen night light so that is probably why I only got 9 months out of it.
Parts Used:
Halogen Bulb - 20W - 12V
  • Edward from Averill Park, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
40 of 51 people found this instruction helpful.
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Ice maker dispensed crushed ice but not cubes
Removed the ice bin and maker, then removed cover from the rear that covered the solenoid that controls the dispensing mechanism. Replace solenoid. The tricky part here is that there is a styrofoam cover around the solenoid pin that needs to be superglued into place and oriented properly during replacement. All electrical feeds snap out neatly and are easily replaced. Reassemble ice dispenser and bin, and viola, your back in business.
Parts Used:
Ice Dispenser Solenoid Service Kit
  • James from Greenville, NC
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
42 of 60 people found this instruction helpful.
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Replace broken ice funnel dispenser cradle
Removed outer trim by pulling it carefully out of its clips. Then disengaged the electronic display card by grabing the bottom of the card to disengage the card from the upper clips. I leaned the card forward and disconnected the wire connectors. Removed the 4 screws to take off the frame that contains the funnel. Remove the broken funnel from clips. Note study how the spring is engaged. Note position of the rubber funnel how there is a gap for the water tube. Removed the rubber funnel and attached to new funnel dispenser. Start at one end of the rubber flap and work around engaging the rubber into tabs. Replace the Funnel dispenser back into frame. Make sure the longer wire of the spring sits flat on the plastic frame and that the right elbow of the spring raps around the edge of the funnel. Secured the frame assembly back into the Refig using 4 screws and attached out trim starting withe bottom tabs engaged first.
Parts Used:
Ice Funnel
  • David from Sparks, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
53 of 94 people found this instruction helpful.
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Water if refigerator door is really slow. Ice making is really slow.
Used by pass filter and problem disappeared. Of course wayer is now unfiltered. This is a GE design flaw. Also replacement filters are outrageously expensive and do not last long. We have good water here and I'll stick with the bypass.
Parts Used:
MWF BYPASS
  • Fred from Edgartown, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
41 of 59 people found this instruction helpful.
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Freezer would not defrost correctly
Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.
Parts Used:
Temperature Sensor
  • Michael from Milton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
30 of 32 people found this instruction helpful.
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Ice & Ice Cream would melt and refreeze
Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.
Parts Used:
Temperature Sensor
  • Joe from Suffolk, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
30 of 34 people found this instruction helpful.
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Water dispensor would not shut off
Actually this was a two part repair of which I purchased both parts. The micro switch Pt # PS296176 and also a double outlet water valve Pt # PS304374 from Parts Select as well.

The difficult part was accessing the area to get to the micro switch.

The trim had to be removed, then the cover.

Then one unplugs the board and removed the face plate which also contains the micro switch.

Once removed the two electrical terminals had to be disconnected, the micro switch installed and terminal reconnected.

Then reverse the removal procedure.

Then on to the double outlet replacement.

Suggest watching the installation video for the replacement although it was really a straight forward repair.

Two things to remember.

1. Unplug the fridge

2. Shut off the water to the dispenser

Overall it was not bad at all.

This was my first attempt at refrigerator repair and it went well.

Good luck on yours.

John
Parts Used:
Micro Switch
  • John from Mason, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
32 of 46 people found this instruction helpful.
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Icemaker switch on door would not trigger motor
Replacing servo was not hard, but did not solve problem. Searched some more and the cure is to remove the light bulb from the dispenser. Seems that old bulbs draw too much current and cause the control panel to fail in sending signal to icemaker motor. Removing the bulb cured this fault and the control panel worked fine.
Parts Used:
Dispenser Door Solenoid Assembly Recess Grille
  • Mark from Skokie, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
28 of 35 people found this instruction helpful.
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Solenoid had become rusted/crank door wouldn't close
First, had to use punch tool to pop out electronic face panel. Face unit still connnect via wires. Use painters tape to hold against refrig. Next, Remove ice/water dispenser and also tape to door. This will give you access to solenoid. Remove the 3 screws holding it in place and unplug fsolenoid from Face Panel. Screw new solenoid and place and connnect to Panel. Goood idea is to unplug regrig. while doing this and put a little WD-30 on shaft of solenoid. May want to order new screws, could be rusty, that hold solenoid in place. Sounds a bit complicated but not that bad a job. You'll save over$100 over GE's service.
Parts Used:
Dispenser Door Solenoid Assembly DISPENSER LIGHT
  • William M from Ft Myers, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
30 of 42 people found this instruction helpful.
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All Instructions for the ZSGS420DMESS
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