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ZSGS420DMASS General Electric Refrigerator - Instructions

All Instructions for the ZSGS420DMASS
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Fridge was freezing food near the back, adjusting internal temp not fixing the problem
Unplugged the refrigerator first....then on the inside of the fridge, I popped the temp sensor cover off (upper LH side) and exposed the old sensor. I snipped off the old sensor about 3" down from the end and connected the new sensor (which I trimmed down to about 3" long) with some heat shrink wire nuts/connectors. Let the fridge run for a day or so and confirmed the problem was solved! Oh yeah, there was no way to tell the 2 wires apart (power vs. ground) on the sensor. However there was a manufacturer's stamp on the wires. So note the orientation of the text and mark one of the wires with a sharpie on both the old and new sensor before trimming. This will give you a reference for which wires to connect when adding the new sensor to the old wires.
Parts Used:
Temperature Sensor
  • Zachary from Decatur, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Ice maker door was not closing.
Changed after watching U-Tube instructions. Faced trouble with the magnet assembly, had to redo it again, and it worked.
Parts Used:
Dispenser Door Solenoid Assembly
  • Idichandi from Coppell, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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Flapper Door was not opening wide enough to allow ice to flow down the chute. The flapper door was staying open with ice jammed in it.
Contrary to the visual instructions I could not remove the frame around the control opening nor did it turn out need to be removed. The control panel was easily removeable with a small screw driver inserted in the two outer holes at the bottom. Once this was removed I removed the four screws removing the panel with the chute and giving access to the solenoid. The three screws holding the solenoid were rusty and I applied some liquid wrench on each to help with the removal while I cleaned around the area. The solenoid was easily removed but the screws needed replacement which I obtained at my local hardware. Once the solenoid was attached again I replaced the other parts as they were removed and the flapper door is now working as it should. It took all of about 15 minutes for the repair but two days to figure out I did not have to remove the opening frame. Somewhere in the "Repair Film" it should be mentioned that for some Models removal of the "Opening Frame" may not be necessary just proceed to removing the Control Panel.
Parts Used:
Dispenser Door Solenoid Assembly
  • Robert from Beaufort, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Heavy frost was forming where ice is dispensed
Watched the PartSelect video. Very simple and solved the problem. Very pleased with the repair and PartSelect.
Parts Used:
Dispenser Door Assembly or Flapper
  • Thomas from Austin, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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ice dispenser frosting up
Watched the video from your site and followed instructions, extremely easy after that.
Parts Used:
Dispenser Door Assembly or Flapper
  • Rebecca from Banning, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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plastic tubing that supplies water to the ice machine cracked
We have cut the broken part and using union connector we connected it back to the original tubing on one side and to the connector at the bottom. It was easily done with great help from the video on file at the site. Keep up a great work PartsSelect !
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Malgorzata from valley stream, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Ice dispenser door failed to close, affecting temperature in both freezer and refrigerator - temporary solution of jamming towels down ice delivery chute provided a partial remedy to temp problem but required opening door to access icemaker
Watching the outstanding, detailed video provided the insight and confidence necessary to place the part order and complete the repair. The most difficult part of the procedure was removal of the front panel that identifies the buttons for various functions (i.e. water, ice, crushed ice, etc). Note that this panel differs slightly from one model to another so the process may be slightly more difficult than pictured in the video. Our refrigerator has removable decorator panels which I removed first (both above and below the dispenser section), an additional step I strongly recommend for owners of models with such panels. To do so, a male Torx socket is required to remove screws at the top of the door, allowing the metal side panel on the left to be removed, prior to sliding the decorator panels out. Now onto removing the front panel as in the video - although the video repairman completed this step without any tools, it must be CAREFULLY pried by hand. Experience has taught me that older plastic parts that "snap in" often become fatigued and suffer stress fractures if not breaking off entirely. This is a fairly rigid piece of plastic on our unit that wasn't cooperative until I coaxed it from one (left) side with a large, flat screwdriver and a little twisting motion to get things started. Once I was able to pop one corner loose, the other 7 connecting tabs were relatively easy to remove (there are 8 total - 2 on each side as I recall). The rest of the process was simple, exactly as demonstrated in the video. Thanks SO MUCH for all of the expertise and high production values that made this repair "a piece of cake". Incidentally, by simply removing the old solenoid ASAP, the door snaps shut, sealing off the freezer compartment while you wait for your new part to arrive.
Parts Used:
Dispenser Door Solenoid Assembly
  • Geoff from Media, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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It was very hard to remove door front skin
I have a GE Monogram to replace these parts you have to remove the stainless skin front from the freezer door. This is quite difficult and even harder to get back on. Other than the door front it was quite easy. If You can get the stainless on and off every thing else is a breeze. I did it by myself 2 people would help. Thanks and goodluck
Parts Used:
Recess Grille Dispenser Door Assembly or Flapper Ice Funnel
  • James from Waxhaw, NC
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Door bin had crack due to over stuffing.
I found your amazing site. I have no model # as the prior owners removed them.(&(*^&%$$%^) But I was able to locate a new din and literally had it in 48 hours. Thank you soooo much.
Parts Used:
Refrigerator Door Bin
  • Linda from Penn Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Lateral split in original 5/16 poly tubing at rear of refrigerator for water dispenser
Located the split in original tubing - only visible when the water dispenser is activated. Using a razor blade knife, cut the tubing 4 to 6 inches on each side of the split. Remove the bad pieceof tubing and use as a length guide to mark the new 5/16 tubing. Install a 5/16 union connector on each end of the new tubing, careful not to overtighten the plastic union hex nuts. Place the new tubing with unions where the bad tubing was, tighten the union hex nuts, and bingo you're done. Left mine setting out for a day to watch for leaks. Took longer to get the two wrenches and pull the fridge out than it did to repair the tubing. This is the only place I found 5/16 unions and tubing in short lengths. Thanks
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Jimmy from Gainesville, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
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Condenser fan not working. Freezer & frig heating up
Very limited working space in this model. Must remove grill and disconnect elect connector on motor. One additiional tool suggested: Extendable rod with magnet on end because you will most likely drop something. First, remove two screws holding motor to metal strap. Tool must be inserted between blades of fan in order to get to the screws and this is the hard part. Fan and motor are removed as one assy and this takes some manuvering. Might have to remove front screw on metal strap to gain more room. I did not attempt to remove fan shroud. My fan was attached to the motor shaft with a metal clip. Spray a good lubricant such as PB Blaster on the shaft, wait a few minutes and press it or tap it out gently. Save misc parts on old motor for reassembly. Your set up may be different so check out everything before starting.
Parts Used:
DC Condenser Fan Motor - 12V
  • Edward from New Smyrna Beach, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set, Wrench set
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Door ice dispenser flapper warped/frost build up
I followed the repair video Partselect provided online. It the repair easy and fast. Great video!!!!
Parts Used:
Dispenser Door Assembly or Flapper
  • steven from westminster, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Broken 5/16 line from filter to water tank in fridge
Others have described how to do this repair better. I will simply add - if you're cutting the line inside the fridge to repair/replace be sure to check as their are two (2) clear 5/16th lines. Once goes from the solenoid to the tank inside the fridge and another from the tank up to the filter. They're identical and side by side. Remove the drawers and foam covering the one line to make sure you cut the right one...otherwise you will be ordering a 2nd water tube union like I did.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Andrew from Cherry Hill, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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refriger warm
replace sensor in refriger.
Parts Used:
Temperature Sensor
  • chol from Glenview, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Frost Buildup In Ice Dispenser Shoot
Being a General Contractor with 35 years experience, I have a lot of experience building and fixing homes. I watched the video on your website, and got my tools out and completed the job. I highly would highly recommend your website for parts & customer service.
Parts Used:
Dispenser Door Solenoid Assembly Micro Switch
  • Raymond from Los Gatos, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All Instructions for the ZSGS420DMASS
376 - 390 of 443