YMET3800TW1 Washer Dryer Combo - Instructions

I was thrilled that the agitator parts were so easy to replace, but that didn't totally fix my problem. I looked underneath the washer and found black rubber shavings from a worn part and looked online and found that the problem was most likely the Direct Drive Motor Coupling. I watched the video and ordered the part. The coupling was actually broken. After replacing the part, the washer works great...better than it has in years. I think I will work on our dryer now.

I would like to say first of all that I was amaized and pleased at how simple the ordering of this part was and while looking at the parts diagram on you website I noticed the door swing was optional and could be easily changed and the dryer came from the factory with a latch installed on both sides of the door. In our laundry room the dryer sits to the left of the washer and the door to the dryer opened to the right which has always been a slight inconvenience. . . So instead of changing out the broken part, I took the door and hinge off with my cordless screwdriver (6-8 screws) and turned it around and remounted it on the opposite side. . . Simple! I never took the new part out of the ups envelope. Now I have a spare so I taped the new part in the envelope to the back of the dryer in case I ever need it and now we have more convenience with the door swinging the correct way. Sweet deal! Took less than an hour. Thank you for making this task simple. Chuck g.

Both the latch on the door and the strike plate were replaced. A technician from Parts-Select came and leveling and removal of possible obstructions were done. It looked like it might stay closed but popped open with temperature additions during the wash cycle. The door seals had been replaced and probably were putting some additional pressure on the door. I inserted the "magic bullet" --- (a screw) in above the strike plate and that solved the problem---door stays shut. As a side note, the screw originally used was inserted in an electrical wire plastic connector and inserted but it appears that shutting the door too hard caused it to pop into the cavity behind the latch (not into the washer itself). So I used a plastic sheet rock anchor with large spiral threads which was a larger diameter than the strike-plate slot and therefore when the door was shut hard there was no way that it could be dislodged. It was a smaller size anchor in order to not put excessive pressure on the stike-plate. Since the plastic anchor had a phillips head slot I did not have to use a metal screw to get the anchor in.

It was easy with the video.I watched trouble shooting videos till i found the problem. wrote dwn the tools needed.watched video[lucky for me i would have forgot a step without it]orderd part, and was the hero

Very easy to do after looking it up on this site. Two screws, a pair of pliers, and 15 minutes later, the washer no longer leaks. Easy repair at a fraction of the cost of a new one. Thanks

I performed the repair the same as outlined in the video, but I didn't need to tip the washer on the back side. Once I removed the sheetmetal, I was able to swap out the drive coupler, and the new part is a better design than the one that broke.

I followed the directions in the two videos that were provided on your web sight. It fixed the problem and it only cost us about $60.00. We were so thrilled with the results. We were almost ready to go buy a new washer. My wife suggested that we look it up on line and see if we couldn't fix it ourselves before spending the money on a new washer. Was she ever right! Thanks for providing such fine instructional videos.

My sons did it and they said it was an easy fix. No problems to speak of. Used my washer today. it worked like it was supposed to.

Watched the on site video.....Did everything except removing the cabinet....Laid the washer on the front side and did the repair underneath in less than 30 minutes.....I might add the new coupler is much better than the original which was all white plastic....The new part was nylon and had metal inserts. The original had no inserts. Some have said the original part that had the two flat sides would just round out causing the drum not to agitate or spin. Mine just broke in half. I don't see this new part breaking or rounding out the metal inserts.....I might add Whirlpool OEM part was costing much more and with a 5 business day wait on delivery....Parts Select 1.8 day was advertised and it came in two days.....You won't go wrong doing business with Part Select.

Was going to "...just take it apart and fix it" as my career covered being a mechanic, machinist and vocational instructor for over 35 years. Just in case. I decided to visit the PARTSELECT" website for "How-To" guidance. There I fund excellent troubleshooting guidance, including root-cause analysis in % of likeliest cause(s). This was followed with a brief step-by-step descriptions of "How-To" activities, including necessary tools. Best of all was the short instructional video, showing exactly how to go about the repair in a safe and systematic manner. As a former instructor, I am truly impressed by the quality of the material and service this website offers! It made my job so much easier, and consequently it was well done in no time. I urge every customer to follow the excellent guidelines and strongly recommends this site to others. Total cost of my repair was $11.00 for the part, plus shipping; saving me a bundle and possible grief and frustration! The website gives great customer service off- and on-line with follow through by courteous personnel. Thank you for the superior customer service and level of support at every step!

I just watched your repair video

searched the internet for the problem, saw video on you tube, bought the part & repaired/replaced the couplers. You have to make sure the couplers are all the way on the shafts, so the washer can be reassembled correctly. After it was reassembled, the machine would not go through the cycles. Apparently unrelated, the lid switch had become defective. I ordered the part & fixed the problem. That repair is also on you tube.

Remove wire terminals, & four screws, install new parts. Very simple fix! This is the second time I've used Parts Select to fix my appliances. Very satisfied customer!

I adopted the washer in a rental unit. The tenant told me it made a series of loud noises and just stopped. My "go to" source is always Partselect, after entering the symptom(s) I noted the potential problems...it was then time to tear into the machine. First was the pump which was not broken or seized up, I then manually turned the shaft on the motor...it was spinning freely. After unclamping and removing the motor the problem was obvious...the coupler assembly had seen better days (it was broken in two), this was a very inexpensive and simple repair ($18 including shipping). I highly recommend viewing the you tube video on the parts page...it was very helpful. This is my 2nd appliance repair using Partselect, the 1st was just as easy although a bit more time consuming as I had to take an entire dryer apart to replace a broken wheel assembly deep inside the machine. I will be using Partselect everytime I feel I can handle the project. It saved me a bundle from having to call a repair person.

First I removed the front kick panel to observe the drum and blower to see that both were running. I watched the element inside the heat can as well, and saw that it wasn't receiving a current (no heat, wasn't glowing). First thing I did was test the element itself by removing it from the heat can, and with a multimeter set to its lowest ohm setting, touched both terminal ends to check for continuity. The MM read 0 so it was fine. I then removed and tested the thermal fuse and the relay on the blower in the same fashion, removing them and checking them for continuity. They were fine also. I then moved on to the thermal limiter and relay on the heat can, and that's where I found a broken current. After installing both parts on the heat can, I observed the element receiving a current and the problem was fixed. I've done several loads since then and it is drying better than ever. Problem solved, for now.