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Inner glass door shattered
Unlocked the latches that hold door into oven. Removed door to work on it. Disassembled door by removing all the screws that hold it together. Removed two other glass sheets to access location. Cleaned out broken glass. Installed new glass sheet and reinstalled two other glass sheets. Reassembled door and reinstalled in oven. Not difficult, just a fair number of parts and pieces to take apart and put back together.
Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.
Installed a new thermostat and noticed the convection heating element wire had burned in two. Ordered new element and installed. Oven is currently working properly again.
Glass broke in the oven after I wiped is with a damp cloth after a cleaning cycle.
It went fine once you imbeciles sent the right part, thank you for miss labeling it on the website and costing me time, a week without an oven, and extra expenses. The inner GLASS is the inner GLASS, not the middle glass of a layered three glass door!
First I removed the door from the double oven as instructed in the owner's manual. Then I removed the screws holding the door together. I removed the layers necessary to get to the inner door glass. Then reassemled it in the order that I had taken it apart. A total of 15 screws. My tip would be pay close attention to how you disassemble. Not only did we save the cost of a repairman but because of Part Select we got the glass for less than half the price quoted to us from Kitchen Aid for the part and delivery. Very satisfied with our experience with Parts Select
I found some of the feedback posted on this site very helpful. Taking photos as I went along was also very helpful in remembering how to put it back together. There are several over-lapping pieces to the door and you have to be careful to put things back together in the correct order. Lining up the screw holes on the hinges with the door is also a little tricky.
Well the repair went Ok. The probelm happen on the following Monday. You see I ordered this part over the phone because I had to make sure it would arrive in time for Thanksgiving.