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WFW9400SU02 Whirlpool Washer - Instructions

All Instructions for the WFW9400SU02
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Washer shook and made noise during spin cycle.
Shocks are the #1 recommendation for this problem, but they were not the solution. The problem turned out to be broken weld in the stainless tub. Three of the shocks can be replaced from the front, the one under the motor can only be accessed from the back of the machine, which means it has to be pulled out away from the wall. Taking the old ones out is kind of a pain, they don't twist off easily and there is little room to use tool. Putting the new ones in is easy, they just twist into place.
Parts Used:
Shock Absorber
  • Homer from Windham, NH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
1 of 2 people found this instruction helpful.
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Washer posting a f6 error
This was an easy fix . PartSelect was quick and had all the info I needed to repair my washer. Plus shipping was super fast. Thanks
Parts Used:
Temperature Sensor
  • Robert from Salt Lick, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
37 of 111 people found this instruction helpful.
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Broken Strike on Washer Door - prevented door from latching, and washer would not start
The end of the strike had broken off, and the pictures did not clearly show there was a cross-member at the end of the strike. That crossmember is what broke on the old strike. The strike has only two screws, both requiring a Torx bit (#20, I believe). Unscrew both screws to remove the strike plate. It was a little difficult to get out - it has a curved top to lock into the top slot, but the bottom slides slightly down into another slot. There isn't a lot of room in the opening to slide the strike up and down and get it out. Putting the new strike on is easier - ensure the curved end fits into the slot at the top and slide it up just a bit, push the bottom of the strike plate in, then let it drop right into place, and reinsert the screws. The only problem I had was the strike's holes for the screws are slotted horizontally, so the strike can be positioned across almost 3/8". The latch would not engage the strike the first time, so I had to loosen the screws and reposition the strike a bit. This time it latched, but the fit wasn't quite right, so I adjusted it again to get it where I needed it.
Parts Used:
Strike
  • David D from Severn, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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washer jumping when spinning
open the front bottom panel (3) screws. remove panel. twist off old shocks by turning the shock counter clockwise. reinstall shock by turning clockwise.
Parts Used:
Shock Absorber
  • WILLIAM from SAINT CHARLES, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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pump wouldnt drain
removed three screens on lower front panel removed hoses from pump after opening drain/filter to remove water slid pump forward and out unplugged pump wiring harness reverse to install
Parts Used:
Drain Pump Kit
  • Edward from Dayton, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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Front loading washer would collect water in the tub after use.
Disconnected the water supply lines. Removed four screws holding the top to back frame. Removed the top. Disconnected the electrical valve connections. Removed the valve set mounting screw. Removed the valve set and replaced. Reversed the steps above for installation.
Parts Used:
Water Inlet Valve
  • Chris from Prattville, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Kept getting F2 code and washer wouldn't drain
Took the front panel below tub and above pedestal off washer. Removed pump and found coins in the strainer. Removed them thinking they may be causing the problem. Put everything back together and tried again. Washer still wouldn't drain. Unplugged it and ordered a new pump. Installed pump after removing the plug and draining water from washer. Replaced pump with new one and washer works like new.
Parts Used:
Drain Pump Kit
  • Janet from Sutton, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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F/H error
I had replaced the flowmeter, but that didn't solve the problem, so I ordered the hot/cold solenoid fill part. Other than ONE screw that was unique -- the back retaining screws were nut driver screws, the one retaining screw was a torx which, of course, couldn't be seen unless you pulled the washer all the way out. Unscrewed that, unhooked the hose clamp with pliers and worried the hose off, removed the four electrical connections (which were TIGHT) and replaced the part. Turned on the water and was dismayed to get a d/l error code. After some colorful language learned from my drill sergeant 40 years ago, I realized that was "door lock" and closed the door tightly. Ran great and the Mrs. thinks I'm a hero.
Parts Used:
Flowmeter
  • Harry from Lodi, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Securing arm broke.
I started by dismounting the door from the washer, then placed the door on a flat counter with a towel underneath to avoid scratching. I unscrewed all the bolts securing the the frame. Once the frame was removed, I dismounted the broken door hinge and secured the new one in reverse order. Just a little time and patience. Job completed with no mess!
Parts Used:
Washing Machine Door Hinge
  • David from Union, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Water was running into machine when it was off!!!
Of course the machine was not plugged in & water valves where off. I took water hoses off. Then i took 3 screws off the back of lid & slid lid back & lifted it off. I then unplugged two wires going to valve. I then took water hose going to valve off. Last there is one bolt holding valve to machine & in the mechanic industry we call this bolt a star head, so it was a good thing I had this tool. So if you do this repair you will have to get this tool. This job is easy to do & Part Select was 100% on my order & shipping! I will order again when something brakes again !!! Thank's
Parts Used:
Water Inlet Valve
  • Lon from Cadet, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
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Washer would not drain at all. Impeller spun on shaft.
The difficult part was getting the water from the washer without making a huge mess. I used a shop vac loosened the cover on the filter/strainer assembly use the shop vac to suck up the water before spills all over. if the tub is full I dumped my shop vac twice total. 1 Remove pedestal drawer 2 removed lower cover to expose mechanicals and pump assembly 3 vac out the water by using above procedure. 4 rotate hose clamps to a position where you can get the needle vice grip on them/remove hose clamps. 5 lift cover exposing electrical connections on the pump assembly depress tab slide connector out. 6 remove 1 torx head screw securing pump to base of washer. 7 remove pump assembly. 8 Reinstall in reverse of above instruction. I also took the lower tub hose off and washed, bleached along with hot water to. clean it
Parts Used:
Drain Pump Kit
  • Jeffrey from Marshfield, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Tub fills with water between washings
Disconnect the hot and cold water supply hoses from the rear of the machine. Remove 3 screws in the rear that fasten the top cover. Slide the cover rearward and remove it. Disconnect the black outlet hose and unsnap the two electrical connectors from the water valve. Remove one screw that fastens the water valve to the rear panel. Slide the water valve away from the screw and remove it. Reverse this procedure to install the new valve.
Parts Used:
Water Inlet Valve
  • Philip from Sharon, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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Bellow ripped
Followed video clip that I found online
Parts Used:
Washer Door Bellow
  • noemi from lakewood, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Divider Broke
I just put the divider in the dispencer
Parts Used:
Dispenser Seperater
  • Susan from Rock Hill, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Door would not close, piece on the bottom of the hinge that pulled door in was broken.
Remove the two screws holding the hinge to the washer body. Lift up on the hinge to remove from the washer. Remove all the screws holding the inner door piece to the outer cover. Remove the old hinge, replace with the new one. Put the two door pieces back together and tighten the screws. Place hinge back in on the washer body and push down. Replace screw at top and bottom. Close door and start using.
Parts Used:
Washing Machine Door Hinge
  • Larry from Gardena, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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All Instructions for the WFW9400SU02
106 - 120 of 166