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56 of 59 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:1- 2 hours
ToolsPliers, Socket set
CustomerDonald from Wichita KS
Washer would not drain ,f02 and sud code displaying
(1) First I unpluged the washer then I removed the water from the tube with a water vac.(2) Then I removed the three (3) screws that holds the front panel, using a Torx T-20 socket. ( this is a front load washer ). The panel is below the loading door. (3) I packed towels under the washer. (4) I slowly removed the cleanout in the front of the pump, using the water vac to catch the water as it leaked out. (5) I removed the wiring to the motor. (6) I removed the screw that holds the pump in place with a Torx T-20 socket. (7) I pulled the pump forward so the clamps that hold the drain hose and discharge hose could be removed using the hose clamp pliers. ( they come off much easier then they go back on ). (8) I tested the pump and found it would run but was making a lot of noise and running slow. (9) To reinstall start with number (7) and work backwards to number (1) skipping (3) and (4). Don Kramer Wichita, Kansas
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15 of 15 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsNutdriver, Pliers
CustomerBob from Clayton NC
Water still in tub / tub would not spin
Don't know how they managed to get out of the washer tub, but we found a quarter, dime and penny in the "lint" filter (called the "Cap" in the PartSelect details). The penny managed to get into the impeller and took out 3 1/2 of the 4 impeller blades.
Replacement is very simple, about a 15-20 minute job Be sure the machine is unplugged for safety.Remove the three (3) screws holding the lower front panel and remove the panel. The pump assembly is a white unit about the middle of the opening (the original pump itself was black, the new one is white). Unscrewing the large cap will allow any residual water to drain out (we used a wet/dry shop vac to get most of the water out of the tub first). Following the wires going to the pump, there is a cover over the wiring connector that easily pops up and the connector can be pulled out. Directly below the unit is a screw with a Torx head that has to be removed, then two (2) hoses held with compression hose clamps that need to be removed with pliers. The unit will slide out of the base of the washer. There is a wiring harness in front of this assembly that can be popped loose on one side or the other to get the unit out.
Reversing the steps gets everything back in place.
NOTE: A notice came with my new pump stating that a tab needed to be removed on the wiring connector. It is easily removed by hand.
By the way - that was the most expensive penny I've ever owned! Pockets in jeans are now required to be turned out in our house before they are allowed in the washer!
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14 of 18 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:15 - 30 mins
Tools
CustomerMichael from Worcester MA
Water would not drain, motor died
Remove the lower front cover there are three small torx type screw. The pump is the very first thing you see. Have a wet and dry Vac available you will need it. The drain pump and the drain lines contain a lot of water. Unscrew the big white drain plug at the pump and clean up the water, remove the front small mounting screw and disconnect the two hoses in the back of the pump with pliers and follow the pre-printed steps in reverse. If your machine is more than six years old you will have to use a utility knife and remove a piece of plastic on the electrical connector that is from the washer wiring, if you force the connection on it will brake, look at the connection and the plug and attempt to plug it in before you install the pump. It is easy just be-aware of the connector.
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11 of 19 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsNutdriver, Pliers
CustomerDale from Ridgely MD
Not pumping out the water
Disconnected 2 hoses and 1 screw and remove3d the old pump and reversed the proceedure to install the new pump.A piece of cake. Thanks
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5 of 7 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:1- 2 hours
ToolsNutdriver, Pliers, Screw drivers
CustomerSteve from Dubuque IA
Washer would not spin ( f-02 comes on)
1-Unplug washer 2-Remove the bottom of the front washer cover 3 screws 3-Locate pump and loosen pump drain cover turn to left just a little enough for water to start draining. 4- Suck-up water with wet/ dry vac. Remove 1 screw holding pump. 5- Flip pump electrical cover up and disconnect wiring from pump. 6- Remove 2 hose clamps. The outlet was not to hard to remove, but the intake was not easy to get the pliers on. 7- Install new pump. See instruction to install. I didn't have to remove any ribs to install the connector as in the instruction sheet that came with the new pump. Also I didn't think it was very clear instruction. 8- Last installing the spring clamps. The outlet went okay, but the inlet I never could get on. I could not get the pliers on the clamp. I fooled around at least 20 min. trying to get the clamp on. I went out and bought a 3/4 to 1 3/4 stainless hose clamp with the worm drive design. That is what took so long.You may want to get new hose clamps before starting. Other wise I did okay.
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4 of 4 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
ToolsPliers, Screw drivers
CustomerLouis from Branford CT
Clothes came out dripping wet
Just removed the bottom cover to access the water pump. Drained the water through the filter housing. One screw and two hose clamps and the pump was out. Installed new pump and checked for leaks. None found so the cover was secured in plase. Great news, WIFE is happy.
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5 of 7 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsPliers, Screw drivers
CustomerLAURA from SPARTA KY
Washer not drain or spin
it was a really easy fix. unclamped the 2 hoses and took out screw, removed water pump. Connected two hoses back and set in place then screwed in locking screw. could not have been any easier.
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4 of 5 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsPliers
CustomerGerald from Troy NY
Leak suddenly developed
Somehow a bobby pin got into the drain pump housing. When it started to drain, the pin was rammed through the housing.Extremely easy to remove and replace. No special skills needed. Whirlpool did a good job in making it idiot proof. Unpacking the part took longer than installing it. Don't be afraid to do this repair. If you own a pair of pliers and a screwdriver,you can do it.
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4 of 5 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsPliers, Screw drivers
Customercarroll from Paxton MA
Kept getting sud or f2 codes
I had sears at my house twice to fix this problem.they told me it was a penny in the pump then when that didn't work they came back and said i was using to much soap which i wasn't.What they fail to tell you is that the high effiiciency washers use less water so they put a less powerful drain pump in so they get over worked and lose the ability to get the water out so buy a new pump and it will be like it's new again.
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4 of 5 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerAndrew from Southampton MA
Not draining - flashing f-02
First and foremost, I usually call a real man to come do a job like this, but after reading the repair stories, I gave it a shot. Very, very easy. Pop of the bottom panel off (three torx screws), drain the water out of the tub (if any), and just follow the directions in the box. Anyone can do this one.
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3 of 3 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers
CustomerSteve from Cary NC
Tub would not drain even though pump was running
Remove three screws holding the lower panel, the pump is right up front. Probably the hardest part was holding the hose clamps open while attaching the hoses to the pump housing. One screw holds the pump assembly in place. Hold the over-ride switch closed, check for leaks, and replace the loser panel.
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3 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers
CustomerJill from New Rochelle NY
The water didn't drain, so the drum wouldn't spin
I took off the cover, removed one screw. Removed two hoses and the electrical connector. It only 5 minutes to replace the old pump with the new one.
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3 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerMike from Virginia Beach VA
Washer would not drain.
Removed three screws holding the cover, then one screw holding the pump assembly in place. After unplugging the power, it took two minutes to remove the clamp-rings from the hoses. The reverse was equally idiot-proof! But THIS "idiot" had 10-thumbs which added to the time to replace the lock rings! Added an extra 5 minutes at most! _grin_
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3 of 3 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerMartin from Kotzebue AK
Pump not draining the water out.
First I made sure the washer was unplugged from the outlet and I took out 3 screws that held the front panel and removed it to get access to the pump. I disconnected the electrical plug to the pump and there were 3 phillips head screws that held the pump in place that needed to removed. Pulled out the old pump and slide the new one in it's place with no prorblems. Tighten the 3 screws on and plugged it back in and away we went washing clothes again.
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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerPatrick from Beaumont TX
Washer would not operate, water in drum would not drain. Error code indicated a bad pump
Removed three mounting screws to the front access panel, removed panel, cleaned out drain trap, attempted to reset and drain washer, pump did not operate. Removed one wire harness to pump, two hose clamps and slipped pump assembly out of its mounting grommets, and installed new pump in reverse order. A sinch! And saved me approximately $150.00 bucks in repair service fees.
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