Models > KTRS25QAWH12 > Instructions

KTRS25QAWH12 KitchenAid Refrigerator - Instructions

All Instructions for the KTRS25QAWH12
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plastic Ice bin auger broke and needed to be replaced
The repair was actually easy; however I have an ice dispencer/crusher attached and the which the diagram supplied with the part did not include. I had to make several calls before I was e-mailed the diagram.
Suggestions: note that the screw at the end of the auger goes in the reverse direction (this took me about 20 minutes to figure out even though it was shown in the diagram). Also, be sure to keep the ice crusher parts in order and be sure the white plastic tab on the crusher fits into a depression in the housing. I did not notice this and had to take it all apart and redo the install. It works great!!!
Parts Used:
Ice Bin Auger Drum
  • Suzanne from Colorado Springs, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
54 of 62 people found this instruction helpful.
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water dispenser tube broke
To put the new tube in, I cut the old tube before the Y piece(screw to door part) and taped the new hose to it. I pulled the old tube from the bottom of the door, while gently pushing/feeding the new hose in until the new hose was at the bottom of the door. Connected the new hose(top/bottom) and turned the water back on. All of 7 minutes.
Thanks for the fast service...
Parts Used:
Shelf Support Kit Nozzle and Tube Kit
  • Robert from Abingdon, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
56 of 72 people found this instruction helpful.
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Ice maker quit making ice
I removed the ice maker which required removing 3 screws and then disconnecting the electrical plug. Once the ice maker was out, I removed the 3 screws that held the motor assembly to the unit.
I removed the motor, replacing it with the new one.
Plugged the power supply cord back in, replaced the unit with the 3 screws and within a few minutes the unit was receiving water and by the next day I had ICE. This saved me $50. for the service call, then another $25.00 installation fee when the part came in (had to be ordered) plus the markup on the motor (approx. $25.00) So I saved approx. $100. and only took about 30 min.
Parts Used:
Icemaker Control Assembly
  • Dean from Pahrump, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
44 of 49 people found this instruction helpful.
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No ice, water to dispenser OK
Originally replaced water inlet valve, not the problem. Tried to work from cheap to expensive.
1. Turn off power, shut off water supply
2. Loosen top two screws of ice maker (will slide up and off, no need to take top two out)
3.Remove bottom screw from ice maker
4.Pulled unit, snapped out existing wire harness
5.Cut hole for water inlet on end of new unit and attached wire icemaking on/off bracket.
6 Connected existing wiring harness to new unit
7. Slid new unit down onto top two screws, put in bottom screw and tightened all three
8. Turned on power and water supply
Had ice being made within two hours. Part Select has given me great service, highly recommend.
Parts Used:
Replacement Ice Maker
  • Mike from Myrtle Beach, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
44 of 50 people found this instruction helpful.
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water to ice maker not shutting off; overflowing
1. turn off power.
2. pop off ice maker cover to access motor assembly.
3. remove three screws to assembly.
4. pull off assembly.
5. attach new assembly making sure metal arm and plastic
ice tray rod align with assembly.
6. screw assembly onto unit.
7. replace cover.
8. plug in refrigerator.
9. enjoy ice again with no leakage into freezer.
Parts Used:
Icemaker Control Assembly
  • g anthony from salt lake city, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
43 of 48 people found this instruction helpful.
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Ice Maker stopped working due to defective timing gear
I removed two screws on the top and one underneath the unit. Then I disconnected the cable. The hardest part was getting the nut driver on the bottom screw because it was obscured by the unit. The replacement unit plugged right in! I got my first batch of ice in about 20 minutes. All I really needed was the timer unit, but the entire ice maker wasn't much more expensive, especially when you consider the time saved on installation!
Parts Used:
Replacement Ice Maker
  • Nicholas from Boca Raton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
42 of 46 people found this instruction helpful.
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ice maker did not make ice
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
Parts Used:
Cycling thermostat
  • DAVID from TINLEY PARK, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
47 of 61 people found this instruction helpful.
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shut off arm broke
open ice maker door, use mirror to view slot in front of ice maker, slip piece in place and done
Parts Used:
ARM-SHUT
  • Thomas from Va. Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
52 of 76 people found this instruction helpful.
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Leaking tray created iceberg but few ice cubes!
Received my kit quickly. Job was fast and easy. Removed 3 screws with nutdriver and unpluged the wiring harness. Use a flat blade screwdriver to lift the tab on the plastic end cap of the harness. The icemaker comes out in one piece. The wiring harness that came installed on the replacement icemaker matched mine perfectly. (It comes with two others). I plugged the new one in, replaced the screws, bottom one first to help hold it while replacing the top two screws. I used the shut-off arm from my faulty icemaker. Turned the power back on and put 1/2 cup of water in the tray and walked away. Ice dropping into the bin was music to my ears. Didn't need any of the clips or things that came with the icemaker. It was basically a "plug and play". I'm so happy to have ice again, and at a great savings!
Parts Used:
Replacement Ice Maker
  • Brenda from Palm City, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
54 of 83 people found this instruction helpful.
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Ice Maker Stopped Making Ice
I had a technician called out to the house to look at repairing several appliances that all have broken parts after just 3 yrs of use. Hood, Microwave, Oven, Fridge all in need of minor repairs..

Anyway - the estimate was $240 to replace the ice maker. I ordered PS358591 for $104. and it came in a couple days.. I took out one screw - slid out the icemaker, unplugged it - plugged in new one and slid it in the slot - and done !! Took about 20 mins.. didnt need any of the wiring harnesses in the box from partselect. Was way to easy to do !!

Thank you !
Parts Used:
Replacement Ice Maker
  • robert from kennesaw, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
43 of 51 people found this instruction helpful.
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Icemaker would not stop putting out water, then would not make ice
First, I unplugged the power to the entire fridge, and then removed the ice tray and ice door. Next, I unplugged the flat plug in the very back left behind the icemaker. Then I removed the 1/4" hex head sheet metal screws (2) and the phillips head screw (1) that hold the icemaker to the left side of the freezer wall. New icemaker came with a different style trip arm, so I used it. Plugged new icemaker in before reattaching it with the same (3) screws. Replaced ice tray and door, plugged in fridge, and waited....Dumped its first batch of ice maybe a couple of hours later. Not much trouble-shooting is needed when the entire icemaker is as easy and relatively inexpensive to replace as this. Twenty minutes, max.
Parts Used:
Replacement Ice Maker
  • Phil from Felton, DE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
44 of 56 people found this instruction helpful.
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No Ice, Water did not fill icemaker
We weren't sure if the problem was in the Water Inlet Valve or in the Icemaker Control & Motor Assembly. The water in the door did work. We removed the Water Inlet Valve & tested it with an Ohm Meter. It tested good so we put it back in. We then ordered the Icemaker Control & Motor Assembly. When it arrived we installed it and waited a few hours but the icemaker still did not fill with water. We telephoned a parts store and were told the problem could be the thermostat or we could replace the whole icemaker. We replaced the whole icemaker.
Parts Used:
Icemaker Control Assembly
  • Barbara from Davenport, IA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
45 of 59 people found this instruction helpful.
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Ice dispenser would not dispense ice through the door
First I unplugged the frig, and turned offed the water and ice dispenser using the on/off panel switch. I removed the panel by inserting a small flat blade screwdriver at the bottom of the panel where the plastic studs locked the panel in place. By inserting a little upward pressure, the panel popped right ouff. The Micro Switch was very easy to remove and replace. Just make sure that the plunger on the ice dispenser makes solid contact with the switch when depressed.
Parts Used:
Micro Switch
  • Larry from Garner, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
36 of 41 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 125 people found this instruction helpful.
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Freezer was cold, refrigerator was not.
After noticing my freezer was ice cold and the refrigerator was luke warm, I figured there was an airflow problem due to either a fan that failed or the evaporator coil iced over. Just by opening the freezer door I could hear the fan blowing so it had to be the evap coil. Sure enough after removing a couple screws and the back panel I saw the ice. I then unplugged the frige to let it thaw overnight. In the morning I inspected the coil and luckily noticed right away that this little piece didn't look right. The top of the bi-metal thermostat was raised up. Almost like it popped. I read the other reviews on this website reffering to using an ohm meter to see if it held continuity. Well it didn't because the piece really did "pop". The wire was severed. So the ohm reader read open even if the piece was warm. I ordered the part and in days was able to replace the part. NOTE TO BUYER. It did not come with electrical connecting nuts or whatever they are called. So you'll have to go to the hardware store and pick some up for about $2. Frige works fine now. Thanks parts select.
Parts Used:
Bimetal Defrost Thermostat
  • Michael from Oak Creek, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
33 of 33 people found this instruction helpful.
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All Instructions for the KTRS25QAWH12
16 - 30 of 992