KTRS25QAWH12 KitchenAid Refrigerator - Instructions

Be advised that to do this job, you have to take the ice tray and feeder assembly completely apart. The only tricky part is that the nut, part 31 in the drawing, that holds everything together is reverse threaded. Since it's plastic, you're afraid you'll break it. If you know it's reverse threaded to begin with you can go ahead and apply the required force to get it off.

part arrived within 24 hours.
1. remove plastic front of freezer door water and ice dispenser by looking at bottom edge of plastic for two slots within which to place a stiff scraper blade. very difficult to pop loose and very fragile plastic so take care not to break it. it just pops off two spots on the bottom side and hangs from the top no screws or anything.
2. remove the two screws holding the water dispenser spout in place. oh yeah don't forget to turn the water off.
3. this is a long plastic water tube that runs from the dispenser thru a plastic tube channel set in the solid foam core of the door thru the bottom hinge and connects to the water inlet junction.
a. this replacement must be pulled from the dispenser area thru the door and out the bottom but it will not fit without cutting off the end of the spout. the hole in the hinge that it passes thru at the bottom of the door is to tight to allow anything other than the thickness of the tubing.
b. pull the spout end of the tubing upward after disconnecting at the bottom in front behind the air grill. if it moves freely you are in luck - if it does not move freely then it is taped in place on the back of the dispenser area and now that whole assembly has to be unscrewed from the front of the freezer door in order to remove the tape so that the tubing can be pulled thru.
4. once the tubing pulls easily as short distance in either direction it is time to attach the new tubing to the old tubing and pull it out the bottom of the door. i tried to use tape but it pulled off when i got to the door hinge on the bottom and it would not fit thru the hinge.
a. on my model even one layer of tape would not fit thru the hinge. so i put some bricks under the freezer door to hold it up and removed the bottom hinge off of the tubing that was disconnected only a short distance away.
5. use tape or place a screw with the head removed into both the old tubing and the new tubing so it can be pulled from the bottom moving the new tubing into place.
mine broke off in the middle of this process and i had to remove the freezer door. take it completely apart to expose the conduit the tubing slides thru, then run an electrical fish tape thru the conduit and drag the new tubing thru, not a fun process but doable - just takes a bunch of extra time.
6. once the tubing was out the bottom i could then simply thread it thru the hinge easily and reassemble everything.

Unplugged the fridge, emptied the freezer, removed the panel screws, removed the fan assembly retaining nuts, slid the spade wire connectors from the tabs, and performed these tasks in reverse to have the fridge up and running like new. I am not an appliance repair person, but I am not intimidated by simple repairs. Your instructions were easy to follow, and the cry in the kitchen of "we need a new refrigerator" was silenced for less than $50.00. Thanks!

I unplugged the fridge. Loosened the 2 top screws on the ice maker and removed the lower screw. I disconnected the wiring harness and removed the Ice maker. I removed the plastic timer cover in front. I then loosened the screws on the face of the ice maker and removed the broken ice stripper and replaced it with a new one. Re-tightened the screws on the face, installed the timer cover, plugged in the wiring harness, re-attached the ice maker. Plugged the fridge back in and walla, it was making ice in 30 minutes!

Turn off water supply too ice maker and unplug the fridge power. using a nut driver remove one bottom screw from the bottom, near the front. The other two from the side atop the ice mold. (loosen screws and ice maker will lift up and off.)
I set the ice maker on the counter, snapped of the front cover by hand. using a phillips driver, remove two screws near the bottom corners.(they go through the circuit board into the ice mold)
circuit board in one hand, other end of ice mold in the other, slowly pull apart about 1 inch. remove the silver colored "on, off" bar at the end by snapping the retainer out of the ice mold. (the silver bar stays with the circuit board end)
Watch how the ice guide(white fingers stationary on side of ice mold) hooks too the ice mold on each end. swap ice guide to new ice mold, insert three guide pins on end into holes on the circuit board, while holding ice guide onto ice mold, watch rotation bar while inserting into motor.(it only splines one way.) when each piece is lined up, simply push together and reinstall two screws. snap circuit board cover into place. reinstall ice maker into freezer in reverse order.

removed screws that held the ice maker in place, then removed the cover (popped off) The drive element was easy to remove, three screws and it was out. I put in the new part and reinstalled the icemaker with the three screws that hold it in place. I never call Sears for any repair. They use contract help and I have heard horror stories about those guys!

ridiculous how a tiny plastic broken part required a full motor assembly replacement. that being said, i went online, found this website and easily identified the part i needed to order. i was impressed when it arrived within a couple of days. removing the old motor and replacing the new was a piece of cake...and i am NOT mechanically inclined,

Took off door to ice maker. Unscrewed 1 nut. Slid out unit. Unplugged electrical connector. Unsrewed 3 nuts from bottom of old unit & attached mounting bracket to new unit. Reconnected electric connector. Slid back in. Put screw back in. Put icemaker door back on. Turned icemaker on. Ice in 20 minutes!

Cut off old nozzle. Tried electricians tape to join the old and new tubing for fishing, but tube with tape on it, wouldn't fit through hole in hinge at bottom of door. Fished nylon twine through new tube then old tube from dispenser end and was able to feed old tube out and new tube in. Fast and easy. Took more time to clean all the dust and dirt I found down under, than to make the repair.

I called the local Amana repair man, wanted $150 for a new ice maker because they could not get the part I needed. Found Partsselect.com and the part cost $17 with shipping. They saved me over $100. The repair was very easy too, just removed a couple of screws.

Thanks,
Matt

We rolled the refrigerator out away from the wall and it was obvious where the break was located. We took out the old water spout for the ice maker and replaced the tube and the tubing from the solenoid. We turned it on and soon we had water dripping everywhere. We unloaded and defrosted the freezer which got all of the remaining ice that was stuck in there. We put everything back together. I read in some instructions in the manual that it might take 24 hours for the ice maker to reprogram itself and start producing ice. I was only about 12 hours and we had ice again and everything worked well. You really do not have to disconnect the water from the main line, the solinoid controls that part of operation and turns the water off until the ice trays are free and clear.

JLB

First, unplugged the refrigerator. Then removed bottom plastic liner of the freezer, 2 screws with 5/16 nut driver. At this point the ice maker had to be removed 3 screws, two on the upper part and the other under the ice maker. Now the back wall of the freezer section was removed by unscrewing 2 screws with the nut driver. This gave me access to remove the defective clip-on Bimetal defrost thermostat. It was located in the upper right corner on the back wall of the freezer. Cut off the 2 wires from the bad part( one pink the other brown)then used wire nut to replace with the new part and matched wires from freezer to new part( pink to pink and brown to brown) and clipped the part in one section of the coil. ( where the bad part was located) Put all back in place. And so far no more water leak inside the fridge.

I deenergized the refigerator, removed the storage tray, three screws that hold the ice maker, two screws that hold the lower portion of the freezer, two screws tjhat hold the back portion of the freezer. Removed the ice maker and disconnected the wire connector and ground, Removed lower portion of the freezer which allowed the back portion to be lifted out. Once the back was out the bimetal defrost thermostat was located in the upper right corner clipped to a copper line. Using an ohm meter, I found the bimetal defrost thermostat to be electrically open, ordered part from information found on part, Once part arrived I deenergized the refrigerator and replaced bimetal thermostat by cutting the old thermostat wires (pink and brown), stripping the wires back about 5/8 inch and wire nutting the replacement parts like colored wires, clipped the bimetal part on the copper tube, replaced the covers in reverse order, and reenergized the refrigerator. Testing and replacing the part took about 15 minutes, waiting for the ice build up to thaw took considerably longer.

The hardest part of this job was removing the front cover over the water and ice dispensing unit.

Step 1: remove front cover by inserting flat head screwdriver into one of small slots on the bottom side of the cover. Push up firmly, but not too hard (don't beak the plastic cover). As you are pushing up, slightly pry the bottom edge away from refrigerator door. Then, do the same for the other side.
Step 2: Now with both edges slghtly pried away for door, you will now need to use your hands and apply an upward pressure on the cover. (Understand that there are three tabs on the top side of the cover that must come about 1/4" out of slots on the top side of the door.) Try wiggling the cover, while applying upward pressure. You may find the door handle restricting one of the tabs, but you can slide the cover to the side to get it out.
Step 3: with the cover removed, now you can use the nut driver to remove the one (1) screw that holds the mechanism in place. Be sure to see how it fits over the dispensing lever.

Step 4: Install the new delay mechanism by inserting the prong over the dispensing lever and seat into place. Insert screw and tighten.
Step 5: ensure that you installed the device properly by actuating the ice dispenser. If everything is OK, proceed to next step. If not, make sure you installed it correctly.
Step 6: Reinstall front cover by insering the three upper tabs into slots at the top of the dispensing area. Apply downward pressure with your hands, then push the bottom side of the cover in. You should hear them snap into place.
Step 7: Dispense ice into a glass, add water, and enjoy your finsihed project

First of all it's nice to have an exploded view of the ice/water dispenser.
First remove the trim around the ice'water dispenser by carfully prying the bottom out and popping the trim up to release the top.
Remove the 2 screws that hold the light switch and light, move out and to the right, do not disconnect.
Remove the 2 hex screws that hold the old arm in place. This will allow the arm to drop down so you can remove the arms' ice guide.
The arm has a spring for tension on the right side. Remove it and retain.
Above the water dispenser is a screw that holds the ice door closer spring, remove this screw and slide out the spring loaded closer
Loosen the right screw that holds the water dispenser, it is spring loaded.
You should now have room to remove the old ice dispenser arm.
Slide the new arm up into place behind the ice dispenser door
install the spring tensioner to the right side mount screw at the same time align it with the left side of the water dispenser arm. The ice dispenser arm and the water dispenser arm share this mount so both arms have to be in place in order for the arms to work properly.
Install the left mount and screw of the ice dispenser arm
Install the ice dispenser arm's ice guide using the screw removed earlier.
Next reinstall the Ice door tensioner spring and screw making sure the metal arm of the ice door is engaged in the slot of the tensioner.
Finally reinstall the screws to the light swithch and light bar and snap the trim back into place.