KSRB25FHSS02 KitchenAid Refrigerator - Instructions

The new auger looks nothing like the older one it replaced but rest assured the part fits and it works better than the original. Once I figured out the LH stamped on the motor coupler meant left hand thread the repair was a breeze. It's a lot easier if you remove the motor assembly from the freezer and let it come to room temperature before starting the repair.

Followed instructions on this website. Only difference I placed a couple blocks under the door to keep it from dropping & removed both cams at the same time. No need to remove the door from the unit.

Followed the instructions, tool out the 'bad' ice maker and replaced it with the replacement ice maker...saved a bunch of money and the job was very easy!!!

I unplugged the refrigerator then I took the bottom screw out of the ice maker. I loosen the other two screws and picked up on the ice maker and it came out. I saw that the top of the ice maker where the screws are they sit in a groove so you dont have to take the top screws out just loosen them and pick up on the ice maker and it will come out. Then I unplugged it from the old ice maker not from the wall of the refrigerator. The reason is I didnt want to mess up the cover that hides the plug in the wall of the refrigerator. Then I took the metal on and off bar off the old ice maker and put it on the new one. Then I took the face off the new ice maker and unplugged the new wire. All you have to do is press down on the little clip and pull back on the plug. Then I plugged the old plug into the new ice maker. Then I set the ice maker in the grooves on the top screws then iput the bottom screw back in then I tighten all screws. I plugged the refrigerator in. I started getting ice in thirty minutes. My wife think I can fix anything now. Thanks

Ice make would operate but no ice was dipensing. Parts select web site mae it easy to find the exact part. The instructional video (11mins) was extermly helpful. I set my laptop up and opened the video and started and stoped it as I went through the repair. I did use a new trash bag to keep the ice in until the repair was done and then dumped the ice back into the ice tray. The video was spot on and made the job very easy to complete. The new part was an improvemnet over the original OEM part. The kit came with all the parts needed for different versions of teh ice maker.

That was soooooooooo easy. Thanks for a really wonderful website. Part was simple to find and shipped extremely fast.

Very easy to replace you can even watch a video on how to do it.

I viewed the video online and removed the old filter and installed the new filter in about two minutes total time. The instructions provided in the video made the change out easy.

It was pretty easy, but I sure wish they had said the auger had "left" hand thread. After I watched a vid on youtube the job went very easy. The new auger works just fine. The only problem I had was the left handed thread with the plastic nut on the end of the auger. Well worth the effort now I can get ice reguulary.,All the parts fit too.

Removed the auger apparatus from the ice bin, replaced the auger drum and then reattached the auger apparatus to the bin. Cause of breakage was due to ice melting in the bin and then refreezing. Keeping the many parts in the correct order on the auger can be difficult.

Instead of trouble shooting what part was bad, just replaced the whole unit. Probably cheaper in the long run and the whole process took less than 15 minutes. Pulled the old icemaker out, plugged in the new one and back in business.

The video of the repair that was on your website was extremely helpful. It showed in detail how to replace the parts item by item. I could not have done it correctly without the video. I believe anyone could have replaced these parts with your instruction video.

Watched video on changing out the ice maker motor and followed instructions and it was as easy as video demonstrated. Received replacement motor in 3 days. Great service.

noticed the auger was broken so I ordered an entire unit, however I will order auger to repair the removed tray.

removed ice make from freezer. Removed end cap and replaced control and mostor assembly. The associated You Tube video was very helpful.