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KBRS22KTSS01 KitchenAid Refrigerator - Instructions

All Instructions for the KBRS22KTSS01
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KITCHEN AID SIDE-BY-SIDE REFRIGERATOR ICE-MAKER stopped working due to a broken motor assembly.
Changing the KITCHENAID MOTOR ASSEMBLY TO THE ICE-MAKER was fairly straightforward. The hardest part was figuring out WHAT was broken and how to fix it. I was determined to save myself hundreds of dollars by doing it myself and avoiding a visit by the 'repairman'.

1.) Went to KitchenAid website to look at Parts List for my side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.

This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.

Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.

Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.
Parts Used:
Icemaker Motor Kit
  • ANDREW from DURANGO, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
56 of 76 people found this instruction helpful.
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while closing the door, the light switch fouled, resulting in the switch breaking
I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.
Parts Used:
Door Switch
  • Kevin from Beckley, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
59 of 88 people found this instruction helpful.
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Ice maker quit making ice
I removed the ice maker which required removing 3 screws and then disconnecting the electrical plug. Once the ice maker was out, I removed the 3 screws that held the motor assembly to the unit.
I removed the motor, replacing it with the new one.
Plugged the power supply cord back in, replaced the unit with the 3 screws and within a few minutes the unit was receiving water and by the next day I had ICE. This saved me $50. for the service call, then another $25.00 installation fee when the part came in (had to be ordered) plus the markup on the motor (approx. $25.00) So I saved approx. $100. and only took about 30 min.
Parts Used:
Icemaker Control Assembly
  • Dean from Pahrump, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
44 of 49 people found this instruction helpful.
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Icemaker was dumping water into ice bin and the ice maker shut off arm broke its rear mount
First I removed the 14.3 tons of freezer contents, closed the water valve, shut off the juice, and removed the freezer bins, the freezer door and the three screws that held the element in place. After bringing in 397 hand tools from my garage inventory, I loosened the unit and, after extensive evaluation, I finally disconnected the wiring connector from its freezer rear wall connector counterpart. You ain't gonna believe the rest of my story--of total ineptitude by an experienced fix-it-yourself dummy.

I searched the internet for a replacement ice maker and found it at partselect.com. I called Sears to ask if I could add my refrigerator to my existing appliance repair account. Sears said sure--it would cost me only one arm, three toes and one grandchild. I abruptly declined their magnanimous offer—I don’t give up my arms and toes so easily.

I visited the local Maytag repair parts and service retailer, who advised they didn't do parts anymore. Expecting their repair price would be greater than Sears, I resorted to partselect.com. I called them to be assured what I was buying was not mistakenly a 747 Landing Gear. On the afternoon (West Coast) of 4/28/10, I ordered (via internet) one PS21215123 Ice Maker Assy. Much to my pleasant surprise, it arrived via FedEX on 4/30/10 (no freight charges to me).

My repair/replacement efforts were hampered by the effects of my right rotator cuff surgery a few months before and major left wrist surgery two months ago to remove fractured bones and torn ligaments.

Undaunted by my physical handicaps, I forged forward. After re-installing the unit, I turned the water supply and electricity back on. It was graveyard dead. I wisely then bought two bags of ice as an interim solution to the severe needs of my wife and me for our daily chilled evening cocktails. I removed the unit, checked it out and re-installed it. I bought two more bags of ice. All the while, I turned the water and electricity off and on as required by reasonable safety standards. High tediousness!

Several more home maintenance tasks then arose for Sergeant Super Fixer, but I returned to the ice maker problem on 4/8/10. Last chance--remove the device and insure there was no frozen ice in the inlet tube--or call the local partsless repairman. No ice found, but I did learn the wiring connector to the unit was awry--no contact! While explaining that to my wife, I realized the two upper mounting screws were intended to be partially installed into the freezer wall to accommodate the unit's slotted mounting holes! Then, tighten the screws. Oh my God! During my 143 installations and removals, I had installed those screws blindly--using the (handicapped) skills of my right and left hands without any benefit of direct eyesight.

I returned to my challenging project this morning (4/9/10), fully utilizing all the expertise I had gained yesterday. Fifteen minutes of amusing effort! Turn on the juice! Turn on the water!Two hours later, ice cubes were dropping into the bin like rhinoceros bisquits in the jungle.

Hallelujah! I now am free for the next challenge!

HINT: Put a bed pillow (an old one, or your wife's) in the freezer compartment to soften the harshness of its cold metal on your back, if you use the "crawl in on your back" approach.
Parts Used:
Replacement Ice Maker
  • GORDON from CUPERTINO, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
51 of 70 people found this instruction helpful.
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water to ice maker not shutting off; overflowing
1. turn off power.
2. pop off ice maker cover to access motor assembly.
3. remove three screws to assembly.
4. pull off assembly.
5. attach new assembly making sure metal arm and plastic
ice tray rod align with assembly.
6. screw assembly onto unit.
7. replace cover.
8. plug in refrigerator.
9. enjoy ice again with no leakage into freezer.
Parts Used:
Icemaker Control Assembly
  • g anthony from salt lake city, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
43 of 48 people found this instruction helpful.
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crisper drawers were off center rail due to c.r fracture
removed old rail,lifted glass panel above and inserted new rail-voila!!done.
Parts Used:
Refrigerator Center Crisper Drawer Slide Rail - White
  • albert from quakertown, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
42 of 46 people found this instruction helpful.
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ice maker did not make ice
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
Parts Used:
Cycling thermostat
  • DAVID from TINLEY PARK, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
47 of 61 people found this instruction helpful.
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No Ice, Water did not fill icemaker
We weren't sure if the problem was in the Water Inlet Valve or in the Icemaker Control & Motor Assembly. The water in the door did work. We removed the Water Inlet Valve & tested it with an Ohm Meter. It tested good so we put it back in. We then ordered the Icemaker Control & Motor Assembly. When it arrived we installed it and waited a few hours but the icemaker still did not fill with water. We telephoned a parts store and were told the problem could be the thermostat or we could replace the whole icemaker. We replaced the whole icemaker.
Parts Used:
Icemaker Control Assembly
  • Barbara from Davenport, IA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
45 of 59 people found this instruction helpful.
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Light Switch broke
An easy job for smaller hands. Removed the two bolts holding the light cover. Removed two electrical connections from the old switch by pinching the retaining clip,removed the switch, snapped in the new one and re-attached the connectors. Your online illustrations helped me to know that the plastic housing for the light switch would only swing down so far and was not intended to be removed. Saved me from breaking that plastic cover's tabs. This home repair saved me more than 5 times the cost of hiring a professional to do it. Very happy homeowner.
Parts Used:
Refrigerator Door Switch
  • James Richard from St. Cloud, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
44 of 60 people found this instruction helpful.
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The controsl on my Triple Cool Climate control were not responding. I could not turen off alarms or change temperatures.
First I removed the plastic light shield. That snaps into place. Next I removed the plastic facade which snaps in from behind. It has plastic mounting points, I had to use a long straight screwdriver to do this. Then I unplugged the old board and replced with new.
Parts Used:
Electronic Circuit Board
  • Ricardo from Whittier, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
55 of 93 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 125 people found this instruction helpful.
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The icemaker stopped filling the ice tray to make ice.
I checked the fuses and hoses in the back of the refrigerator to make sure water WAS in fact getting to the front of the fridge. Since the water through the front door worked fine, I had to check the water tube running to the ice maker. It was fine and water was waiting to go somewhere! I decided to pull the icemaker out of the fridge to see what I could fine. Once it was out, I took the ICEMAKER CONTROL AND MOTOR ASSEMBLY off (that's the side part with the dial on it). Only 3 screws to take that off, and it was EASY to see what was wrong once I took that off. There was a connection that was obviously bad (looked almost like it had burned out). My thought was that it was obvious what part was bad, what would it hurt for me to try to fix it myself? When I got online to find the part, PartSelect was the only one that I found that had the EXACT part that I needed, and lucky for me, there were multiple pictures of multiple angles of the part so I could compare and make sure I had the right one!! The part with shipping cost less than the cost of a repair tech to even come out and look at the fridge. Then add the cost of the part and labor if I had the repair tech fix it...I probably saved about $250!!!!
Parts Used:
Icemaker Control Assembly
  • shannon from sierra vista, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
32 of 37 people found this instruction helpful.
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Ladder Hook had broken
This was a very easy repair job! I just needed to remove the drawers and shelving, put the new ladder hook on, and repace the shelving and drawers. It took longer to remove the items from the fridge, then it did to replace the ladder hook.
Parts Used:
Crisper Drawer Cover Support
  • Michael from Bedford, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
26 of 26 people found this instruction helpful.
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Ice maker not working
The initial problem was that the ice maker was not working. I had the unit repaired at a local store and they assured me that it worked fine in their workshop. I believed that the valve was the next logical part to replace. The installation was very easy. I unplug the refrigerator and turned off the water. Removed two, easily reached, screws and pulled the unit out. Disconnected the wire harness (you may want to mark the top of the wire harness before removing for immedite alignment on reassembly) and tubing. Notice a spot in the tubing that had been kinked, so cut that out. Reassemble and turned everything back on. Installation went perfectly. Unfortunately, I still do not have ice and will be doing some additional trouble shooting to determine the next course of action. I may be in touch.
Parts Used:
Water Inlet Valve - 120V 60Hz
  • Bruce from Biddeford, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
33 of 48 people found this instruction helpful.
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The light switch on the refridgerator broke - no light.
Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!
Parts Used:
Refrigerator Door Switch
  • David from Albany, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
34 of 51 people found this instruction helpful.
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All Instructions for the KBRS22KTSS01
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