KAWE565BWH1 KitchenAid Washer - Instructions

I got the agitator repair kit listed on this site (received it promptly just a couple days after ordering). Instructions were fine, but kit does not include a new bolt (not needed), as indicated in the video, nor does it contain the agitator grease. The bolt can be ordered from this site. I just used plumber's grease. Kit does include a new washer for the bolt and the rubber ring seal for the cap. The process is fairly easy, though, for me, the top part of the agitator did not snap together with the bottom, as seems to be the case in the video. I had to clean much caked on calcium carbonate (I think) under the agitator. Anyway, the washer works properly now. Thanks for quick delivery of the kit! Mark

Pulled out washer I was going to take back off then found out all parts are on bottom. Looked and found you folks on the internet saw video ordered parts. Made repair did 5 loads heard bang and it was all over. The coupler gave out after all 20 years . The is something else that caused coupler to fail. I will keep at this repair and make it good. But in the meantime. I will purchase a new washer but. My wife wants her old washer repaired. So I better get it right. Thank you for the quick delivery of parts I will get all parts from you folks.

I watched the video once, ordered the part, watched it again when the part arrived, went downstairs and made the repair. The video was exactly correct! Hardest part was getting the washer case back in place, and that just took a few minutes. Excellent video!! I will check back here the next time I have a repair to make!! Thanks so much.

Removed cap from agitator then with socket set removed bolt that was holding the agitator on. ( You will need a 10 to 12 inch extention bar to reach the bolt). Replaced the parts in the bottom of agitator and reinstalled the agitator. Replaced the bolt and cap and was done.

Taking the washer apart was no problem. I just looked on the Internet for a few tips. When removing the valve there was a little water leakage which could not be prevented. When replacing the valve it was not an exact match so I had to install the included bracket. The hard part was reinstalling the washer frame. You have to get both sides lined up to it on the bottom frame. That part would have been easier with another person. After finishing everything worked fine.

Removing the led and disconnected the wires and the unscrewed the valve assembly and removed it and reversed the steps putting it back together.

I took apart the cover of the washing machine, remove the back, and disconnected the hoses , also disconnect the controls,remove the pump and the motor,which are ben hold by two brackets, then proceed to remove the old parts and insert the new ones, the only problem is that they fit too tight and I used a round tool to insert the new ones, after that i put everything together and bingo, the machine is working already.

Part was for my machine and others (Whirlpool etc). Picture looked identical, but was too short for my machine. I was able to used pieces of the new part to repair the old one and this worked, but could have saved a few bucks if I had ordered the parts I needed to repair the old one.

Your video was very helpful in showing steps for repair so I didn't have to discover how to disassemble. The old Direct Drive Motor Coupling had three broken couplers on one side and a cracked center on the other. New Direct Drive Motor Coupling was a much improved design that should last even longer than original. The couplers metal sleeves and overall thicker part was what original should have been.

Disassembled and removed agitator/auger unit by removing center cap, and removing center securing nut. Once on the workbench, further separated auger from agitator unit to access clutch, cam and four dogs. The old dogs had broken into two pieces each and no longer functioned. Upon obtaining replacement dogs, I simply installed them, reassembled the parts and remounted the center auger/agitator unit. Works like a dream.

Removed fabric softener dispenser and agitator cap barrier. Used ratchet wrench with extension to remove the 7/16" agitator bolt. Lifted out the agitator unit and disassembled it, removing the broken directional cogs. Replaced worn thrust spacer (used white lithium grease to lubricate), directional cogs and inner cap seal. Reassembled and reinstalled agitator unit.

I Googled "washer would not spin" and came upon the PartSelect YouTube video on replacing the motor coupling. Since this seemed easy enough (and I'm a 40-year-old Mom), I decided to take the washer apart as the video instructed just to see if I could find anything obviously broken or out of place. Low and behold, the rubber gasket around the coupling was broken and indicated the coupling probably was too. I ordered the part through the direct link on the YouTube video and easily put the new coupling on and VOILA! The only thing I'd recommend differently is that you leave the pump alone. It doesn't need to come off to get to the coupling. After wrestling with trying to remove the pump, I left it in place, but not before unknowingly damaging it. I had some rust build-up in there and it made the fit very tight and cracked the part/sleeve the motor drive plugs into. When the washer was reassembled I found I'd caused a leak. But...no biggie. I decided to replace pump, too. Hey, now I know how to! :) Just received that part yesterday and VOILA! It's amazing what you can accomplish with the internet. Don't be afraid of this task, ladies (and gentlemen).

Removed casing from washer, removed old water intake valve, installed new intake valve, replaced washer casing.

pulled washer away from wall unplug elec cord turn water off removed hoses pulled back of washer apart unpluged con on old valve removed small hose unbolted old valve installed new valve and hoses put all together tested with washing a load works perfect now only took 30 min to do repair very nice .

watched video and followed instructions, no problems.