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JW2000W Jenn-Air Washer - Instructions

All Instructions for the JW2000W
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machine would walk across floor & shake vilently
Repair went as described in instructions supplied and YouTube Video "snubber ring". I could not have removed tub springs without putting 72 quarters in springs before removing as seen in another repair video which made removal and reinstallation doable. I still don't understand how this inexpensive part can cause such a problem.
Parts Used:
Snubber Ring
  • William from Hayesville, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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Washer drum would not move (wouldn't wash)
Well my husband took apart our washer and found the belt had tangled up in the pulley and basically been shredded. The pulley was falling apart in pieces from the strain on it too. We looked everywhere and were shocked that everybody wanted to sell us the pulley PLUS the motor for over 150$! We were so glad to find the parts we needed here and such a better price! The repair was easy, just followed the instructions on this site and were back to doing laundry within an hour of getting our parts in the mail!
Parts Used:
Drive Belt - 51 inches long Plastic Motor Pulley
  • Lourdes from Lancaster, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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Water leak into tub and inside of machine, onto floor.
There was a crack in the black rubber hose attached to the water inlet flume assembly, and the assembly itself was cracked and falling apart. 1) Turned off water. 2) Lifted top cover up (pry up with flat screwdriver). 3) Disconnected hose. 4) Trimmed hose above the crack. 5) Replaced "spring" -type hose clamp with small automotive-style clamp. 6) Unbolted flume from under lid (2 sheetmetal screws). 7) Reattached hose to new flume. 8) Reattached flume to underside of lid. 9) Closed lid (light pressure downward required). 10) Turned on water. Total repair time: 10 minutes.
Parts Used:
Water Inlet Flume Assembly - White
  • Steven from Lompoc, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Washer wouldn't spin.
After reading several online posts about this problem on appliance forums and following the suggestions about how to determine what was needed (whether the inner tub turned freely (by hand) in spin mode or not. It didn't which apparently indicates the likely need for a new thrust bearing. I purchased the transmission pulley and bearing kit from Parts Select. I got it the next day, without asking for next day delivery! When I took the old parts off (easy: pull off the plastic cover, remove the circlip and everything falls off the shaft (if you are working with the washer just tipped up. Unfortunately, that was where my easy repair ended. The parts were entirely different! After looking and looking and thinking, I called Parts Select. They informed me that Whirpool, who makes Maytag had redesigned the parts. They didn't look like they would work, but I followed the directions which came with the kit and installed the new parts - three times. The last time the pulley stayed on and the washer spun as it ought. The problem was that even with the smaller of the spacer washers the circlip was extremely difficult to get in its slot. Anyway, now the washer works and I am pleased, even though I spent many hours on what ought to have taken perhaps 1/2 hour.
Parts Used:
Transmission Pulley and Bearing Kit
  • Charles from Sherrodsville, OH
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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machine locked up
removed belt motor and tub would turn and pump would not. ordered new pump removed three screws removed pump and reinstalled. washer works like new
Parts Used:
Drain Pump with Pulley
  • Fred from Batavia, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Socket set
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Lid hinge on right side broken, lid hinge pin broken on left side
Watched video , after that there was no problem, really easy.
Parts Used:
Lid Hinge Pin Lid Hinge
  • Layne from Waynesboro, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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washing machine shakes and moves during spin cycle
Had no problems taking machine apart following online instructions. At first couldn't find snubber ring because it was completely worn away. Once found it was very easy to replace. Only problem with putting back together was getting the first spring back on, after that it was a breeze. Machine up and running.
Parts Used:
Snubber Ring
  • Erich from Sheffield Village, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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Won't Agitate, Won't Spin, Jumping around, squealing in spin cycle, abrupt stop
Washer was jumping around in the spin cycle to the point that it disengaged the water fill level hose which in turn caused it to overflow. I fixed the hose but almost immediateley it stopped spiining or agitating. I looked online to find that the jumping around was most likely the snubber ring ... the hard stop and squeal most likely the Brake Stator ... the no agitaion or spin was likeley the thrust bearing. I ordered the parts and were received in a couple of days ... by the time they came I had already torn apart everything and was just waiting on parts for reassembly. The instructions were concise and complete but I did benefit from watching a YouTube video on the repair. All the parts went together just like they were supposed to even with my limited mechanical skills. All I really used was a small socket set, a couple of screw drivers and a pair of pliers. Taking the Brake assembply is dangerous but can be done with no special tools if you buy a couple of 2 inch 10-24 screws to replace two of the short ones and then back them out slowly (look for a youtube video on this procedure EASY!) ... took me a couple of hours but any one who has used a screw driver more than once could probably do it in under an hour. Washer now running like new ... No Jumping!!! People at Parts Select were Great!!! BTW ... So that the springs would be easier to re-install, I stuck about $50 of quarteres between the coils before removing ... worked Great!
Parts Used:
Washer Brake Rotor Lid Hinge Transmission Pulley and Bearing Kit Snubber Ring
  • Gina from Los Angeles, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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Broken hinge pin
The repair was easy. 5 minutes after grabbing my tools the job was done. It was easy to find the part I needed on the web site.
Parts Used:
Lid Hinge Pin
  • Edwin from Bloomingdale, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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alot of noise when spinning
..watched the video..easy as pie..took longer to figure out what part was making noise than to fix..
Parts Used:
Drain Pump with Pulley
  • Kathleen from High Point, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Socket set
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water wasnt draining and machine wasnt spinning, lots of noise
turned off the water, drained the water from the machine, pulled it out and removed the back plate on the machine. disconnected all hoses and belts, then removed part. inserted new pump, 3 self tapping screws later the hosed were attached, then the back plate. worked like a champ after that and saved me at least 200 bucks.
Parts Used:
Drain Pump with Pulley
  • Paul from Phoenix, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Washed hubby's overalls with a 6 in screwdriver in his pocket. Flooded the Kitchen and the basement.
We went on line and found the correct part. It arrived in 3 days. said it might take 7. Husband and son dismantled the old plastic outer tub that had been slit by the screwdriver. Put the new one in, and filled the tub up with water to check for leaks. When the water got to the level of the fill line, it started leaking. We pumped the water out and stopped to wait for daylight. Next day we lifted the top of the machine and filled it again...the line that goes to the water level knob...was off. The woman found the leak and put the hose back on. We were semi worried when we read the reviews, but in the daylight, it really wasn't all that difficult to change out the broken tub.
Parts Used:
Plastic Outer Tub
  • Judy from Osceola, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Drain pump broke
Remove front cover and fastened new pumpin .hooked up hoses pretty easy. The part was easy to order and was shipped really fast. Thanks for your
Parts Used:
Drain Pump with Pulley
  • Robert from Buena Park, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
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Lots of water on floor
Took access panel off of back saw that hose had pulled off of tub, thus the rinse water was just running on floor, re attached hose when the rinse cycle finished and the brake stopped the spin it jerked the hose off once again. It had a spring clamp holding it on, so I reinstalled it with a worm/screw clamp, no problems since. Ordered a new hose to have on hand in case. Jim
Parts Used:
Tub to Pump Hose
  • Jim from Oxford, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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Pump noisy
I pulled the back panel off, removed the belt and three 3/8 nuts holding the pump on.removed pump and installed new one, tests ok. It was easy for me I was a sears tech for two years on laundry equipment, nevertheless with your repair video it would be a breeze for a novice. Thanks for getting my part to me within two days. You guys are the greatest. - Sincerely, Mr Bob Byers
Parts Used:
Drain Pump with Pulley
  • robert from mont alto, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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All Instructions for the JW2000W
286 - 300 of 387