Models > JCD2289AES > Instructions

JCD2289AES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2289AES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2289AES
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There was a chattering Noise from Adeptive Defrost Assy

  • Customer: Herman from Hughesville PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 25 of 27 people found this instruction helpful
I first dropped the Cover Assy, which covers lites and controls, this was done by pulling it forward and it drops down, did not remove top shelf so It was a bit difficult to tilt cover assy. for removal. There is a srew located close to filter assy. in back use nut driver 1/4"located to remove this screw, there are then 2 screws located to the rear and side of light holders, both phillips head, the one on the left side is a bit tricky to remove but I use a thin bladed scredriver, Next there are 2 screws located on both ends od the slides that control temp, both again removed witn1/4 " nut driver, the whole upper assy drops down and forward the Adeptive Defrost assy is located in the back right corner of this assy, unplug the wires and unit snaps out, I foud it easier to pop off top cover of new unit so I could see connector assy when I reattached the wires, then replaced the top assy and snapped new unit it place, Reassymbly was reverse of removal, before placing cover assy back in place I replaced both lamps as 1 was out .

while closing the door, the light switch fouled, resulting in the switch breaking

  • Customer: Kevin from Beckley WV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 26 of 31 people found this instruction helpful
I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.

BOTH SIDES WOULD'T GET COLD

  • Customer: ELTON from WAXAHACHIE TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench(Adjustable)
  • 27 of 36 people found this instruction helpful
WASN'T SURE WHICH SWITCH WAS BAD SO I ORDERED ALL THREE. THOUGHT MAYBE COMPRESSOR WAS BAD, BUT IT WAS THE OVERLOAD. I REMOVED PLASTIC COVER ON COMPRESSOR, UNPLUGGED WIRES AND SLID OVERLOAD OFF OF PRONGS (PINS) ATTACHED TO THE COMPRESSOR. SAME WITH THE SECOND SWITCH, BOTH ARE ATTACHED TO THE COMPRESSOR. SAVED BUYING A NEW FRIDGE FOR $1400.00. EASY , CHEAP JOB!

water and ice dispenser won't shut off immediately (sticks "on")

  • Customer: Roger from Northborough MA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 22 of 23 people found this instruction helpful
Shut off power, removed the torx screws that hold the dispenser assembly to the freezer door, disconnected "ribbon cable" from keypad and removed the dispenser assembly to counter. Unhooked sides and removed rubber actuator pad, unscrewed limit switch, removed and disconnected 2 wires. Reversed the above with new actuator pad and limit switch. Total time about 20 minutes.

Refrigerator warmed up and freezer became colder

  • Customer: John from Cambria CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 22 of 23 people found this instruction helpful
After removing all shelves, I removed the 2 screws holding the 2 panels in front of the evaporator and heater. The heater is located at the bottom of the evaporator coils and is held on by a simple wire clip. After removing the heater and thermostat, is very easy to replace the new unit and reconnect the wire harness.

Plastic Tray which holds the ice depenser motor broke

  • Customer: Michael from Alpharetta GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Wrench set
  • 21 of 21 people found this instruction helpful
The motor had broken loose from the plastic enclosure, so I first unplugged the motor from the power supply in the rear of the freezer compartment in order to remove it from the freezer. I then removed the four screws which held the motor against the plastic enclosure. I also removed the screws which hold the plastic enclosure to the freezer compartment.

The most difficult part of the repair was removing the 2 pronged fork from the shaft of the motor as it was reversed threaded on the motor. I held the motor in place on while using two pair of pliers to remove the fork from the end of the motor shaft. I used one pair of pliers to hold the shaft in place while using the other pair of pliers to turn the fitting in the opposite direction.

Once this was off, it took only 5 minutes to reattach the motor to the new enclosure and place it back into the freezer. Total repair time was about 30 minutes because I had to figure out how to get the fork off of the motor shaft. Everything else went very smooth. The new part fit perfectly.

Had to replace a hose connector at the base of my refrig/frreezer

  • Customer: Leo from Salem SC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 29 of 45 people found this instruction helpful
Perhaps a helpful hint:

When aI received the hose adapter/connector, I inserted the 2 hose ends only to have water drip from the connection.
I used a utility knife to remove an inch from each side, then reinserted the hoses. That made the differnce. Dry as a bone.

LG

Refrigerator would not defrost and was abnormally warm inside both compartments

  • Customer: Conrad from Northville MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 19 of 19 people found this instruction helpful
The adaptive defrost assembly is located in the refrig compartment. This requires removing the panel which covers the temp controls and interior lighting. In the back right hand corner is the adaptive defrost circuit board. It has a six wire connector and is retained by two screws.

Remove the two screws and grip the connector making sure to disengage the locking tab with holds the connector in place.

Replace with the new assembly by plugging in the connector, replacing the two screws and then reinstalling the compartment cover.

Set the temperature lower than you normally would temporarily to make sure that the system is working properly (takes 30 - 45 minutes).

Once the unit begins to cool again, you can gradually readjust the temperature to it normal range in both the freezer and refrig compartments.

I used a flashlight and a mirror to check the coil in the freezer compartment for a couple of days to make sure that the defrost function was working correctly by looking up into the louvers and observing if there was any ice accumulation.

Easy repair and Partselect provided great on-line information. Also, I probably saved a bundle.

FREEZER ICED UP/REFRIGERATOR WARM

  • Customer: ROY from TORRANCE CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 18 of 22 people found this instruction helpful
Defrost circuit was inside the control assembly inside the refrigerator so I snapped the two release clamps located to the rear of the assembly (lights and controls). Slid the whole assembly cover off and removed the lightbulbs and two screws right above them. In from of that is the temp switches and directional slider, removed the two screws holding that. With the four screws out, removed whole assembly and laid it dowm on the first shelf, defrost circuit is at the back right, easy change out but take note which way the 4 prong plug fits into the circuit board. Refrigerator was back to normal in about 6 hours.

Icemaker arm was broken

  • Customer: Jason from Austin TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 18 of 23 people found this instruction helpful
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)

Refrigerator stop cooling

  • Customer: kelly from glen allen VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 18 of 23 people found this instruction helpful
I was about to waste $1000 on buying a Refrigerator. Took 1 mins to search on google "Refrigerator doesn't work". Found a video on youtube, showed a step and step video to solve my problem. Order the part $50 and it took me less then 5 mins to install it. =)

Icemaker was dumping water into ice bin and the ice maker shut off arm broke its rear mount

  • Customer: GORDON from CUPERTINO CA
  • Difficulty: Very Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 22 of 35 people found this instruction helpful
First I removed the 14.3 tons of freezer contents, closed the water valve, shut off the juice, and removed the freezer bins, the freezer door and the three screws that held the element in place. After bringing in 397 hand tools from my garage inventory, I loosened the unit and, after extensive evaluation, I finally disconnected the wiring connector from its freezer rear wall connector counterpart. You ain't gonna believe the rest of my story--of total ineptitude by an experienced fix-it-yourself dummy.

I searched the internet for a replacement ice maker and found it at partselect.com. I called Sears to ask if I could add my refrigerator to my existing appliance repair account. Sears said sure--it would cost me only one arm, three toes and one grandchild. I abruptly declined their magnanimous offer—I don’t give up my arms and toes so easily.

I visited the local Maytag repair parts and service retailer, who advised they didn't do parts anymore. Expecting their repair price would be greater than Sears, I resorted to partselect.com. I called them to be assured what I was buying was not mistakenly a 747 Landing Gear. On the afternoon (West Coast) of 4/28/10, I ordered (via internet) one PS21215123 Ice Maker Assy. Much to my pleasant surprise, it arrived via FedEX on 4/30/10 (no freight charges to me).

My repair/replacement efforts were hampered by the effects of my right rotator cuff surgery a few months before and major left wrist surgery two months ago to remove fractured bones and torn ligaments.

Undaunted by my physical handicaps, I forged forward. After re-installing the unit, I turned the water supply and electricity back on. It was graveyard dead. I wisely then bought two bags of ice as an interim solution to the severe needs of my wife and me for our daily chilled evening cocktails. I removed the unit, checked it out and re-installed it. I bought two more bags of ice. All the while, I turned the water and electricity off and on as required by reasonable safety standards. High tediousness!

Several more home maintenance tasks then arose for Sergeant Super Fixer, but I returned to the ice maker problem on 4/8/10. Last chance--remove the device and insure there was no frozen ice in the inlet tube--or call the local partsless repairman. No ice found, but I did learn the wiring connector to the unit was awry--no contact! While explaining that to my wife, I realized the two upper mounting screws were intended to be partially installed into the freezer wall to accommodate the unit's slotted mounting holes! Then, tighten the screws. Oh my God! During my 143 installations and removals, I had installed those screws blindly--using the (handicapped) skills of my right and left hands without any benefit of direct eyesight.

I returned to my challenging project this morning (4/9/10), fully utilizing all the expertise I had gained yesterday. Fifteen minutes of amusing effort! Turn on the juice! Turn on the water!Two hours later, ice cubes were dropping into the bin like rhinoceros bisquits in the jungle.

Hallelujah! I now am free for the next challenge!

HINT: Put a bed pillow (an old one, or your wife's) in the freezer compartment to soften the harshness of its cold metal on your back, if you use the "crawl in on your back" approach.

Quick and Easy Install of Ice Maker Parts

  • Customer: Walter from Woodbridge VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 16 of 19 people found this instruction helpful
Several days back I found I couldn't get any ice from the ice maker. I was able to hear noise from the ice maker but no ice would dispense. I opened the freezer and removed the ice bucket to find out that the Auger has broken off from it's plastic housing in the back of the freezer. I went to partselect.com to find the part(s) that were broken, it was much easier because of the diagram/images they have for each individual section of the fridge. Parts came quickly and as expected.

The replacement of the auger motor is very easy if you follow these steps:

1 - Remove the ice bucket from the freezer
2 - Unscrew the one screw on the bottom left side of the ice bucket tray (the tray holds the ice bucket in place). I used a small needle nose plier to remove this screw as I was having a hard time with my drill or wrench set. After you've removed the one small screw, lift the tray up and slowly pull towards you.
4 - You'll quickly see that the auger motor and magnetically controlled yoke are connected with a wire harness to the back of the freezer.
5 - Gently crimp the ends of the wiring harness connector with your hand and slowly pry away from the freezer. Once you've removed the wiring harness you can remove the entire tray with the parts attached (yoke/auger)
6 - Unscrew the auger motor from the tray. You'll also have to remove the auger from the motor else it won't come out. In my case the whole plastic attachment was broken so I didn't have to do this (ie I replaced the ice tray as well). It was impossible for me to remove the auger from the auger motor, not sure why the auger was so tightly attached to the motor - it could be the reason the auger motor broke from the ice tray?, so I had to buy a brand new auger motor and auger (ie Auger Drive Motor Kit). I hope you have more luck then I did removing the auger. If you can't remove it you'll need to buy the Drive Motor Kit (which comes with the drive motor, detached auger and auger washer).
7 - Once/if you've removed the auger from the motor and remove the motor from the ice tray, you can proceed with the replacement of motor.
8 - Using needle nose pliers remove the three power connections on the motor (white/neutral?, pink/power?, green/ground, note where the connections were when you removed them because you'll replace them in the same place on the new motor).
9 - Attach new motor to ice tray with the four screws, attach the auger and auger washer to the auger motor, attach the power connections back (white, pink, green).
10 - Re-connect the wire harness to the back of the freezer
11 - Move ice tray back into place, and attach the one screw back to the ice tray to hold it in place.
12 - Replace the ice bucket back onto the ice tray
13 - Done, you should now get ice!

Good luck, I hope this helps. It's easy and you don't have to pay three times this price to replace these ice bucket parts.

The part that closes with the solenoid broke off and did not close the ice maker

  • Customer: Karen from Rocky River OH
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 15 of 17 people found this instruction helpful
I removed the two screws that hold the element in place. I then unscrewed the four remaining screws with a star screwdriver and pulled the element out and disconnected the wire. I removed the part containing the solenoid, spring loaded holder and the plastic closer. I did not need to replace the solenoid or the spring loading device only the round circular piece that opens and closes the ice door. I just snapped it into the spring loaded part and replaced everything as I had removed it. It was very simple. Your need the star screwdriver though for removing the screws.

ICE DOOR WOULD NOT OPEN

  • Customer: Stanley from Southlake TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 15 people found this instruction helpful
JENN-AIR JCD-2389GTW REFRIDGERATOR/FREEZER SIDE BY SIDE

ICE DOOR WOULD NOT OPEN TO DISPENSE ICE FROM THE ICE DISPENSOR

I did an online order for the repair kit #PS2003478 (115V) Ice Dispenser Solenoid and Door Kit to fix the problem with the ice door not opening. As I had deduced, the “solenoid” had gone bad, and the kit held most all the items required to make the repair. The only additional item the kit needs to have is the “fountain door return spring”. Be careful not to loose the spring when disassembling the unit. You might want to order an additional spring just in case you loose or break the original.

The instruction sheet was pretty thorough, except for being small and the pictures hard to see. My refrigerator/freezer has decorative panels that had to be removed before I was actually able to get the escutcheon off of the unit, and this configuration wasn’t addressed in the instructions. After figuring out that I had to remove all the trim from the door of the freezer before I could start the repair, the job wasn’t that difficult, but you have to have patience and take your time to make sure you don’t damage the electrical components of the ice dispenser. MAKE SURE YOU NOTE THE POSITION AND LOCATION OF THE FOUNTAIN DOOR RETURN SPRING BEFORE YOU REMOVE THE ICE DOOR!! This is important so that you can get the correct “tension” when reinstalling the mechanism. If there isn’t enough tension on the spring, the door will not seal properly, and the dispenser will freeze up.

Also, when it comes time to disconnect the “electrical edge connector” from the control panel, be sure to make note of it’s position. It isn’t difficult to pull off, but could be easily broken if you are not careful.

The rest of the repair and installation is straight forward and simple. Just take your time and it goes back together pretty easily.

Tools you will need are; Needle nose pliers, Phillips screwdriver with a small and medium bit, and a “TORX” tool set to remove the TORX screws from the escutcheon and fountain bracket.
All Instructions for the JCD2289AES
16-30 of 779