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HSWP1000M3WW Hotpoint Washer - Instructions

All Instructions for the HSWP1000M3WW
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Small wire had tried spin out of drain pump. Wore pin hole in the rubber drain hose....
Unplugged...Removed back from washer...Using nut driver-cordless drill...Inspected hose-found leak....Removed hose with pliers & screw driver.....Than dried the hose...& than for temporary fix (for the wife to continue washing) used some Epoxy for rubber.....Than ordered new part. Received and reinstalled replacement. Thank you
Parts Used:
Pump to Tub Inlet Drain Hose
  • Steven from PLAINS, MT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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hammering on the tub nut wrench rotated the drive axle & pulley
I had to insert a broom stick to keep the drive pulley from rotating as I hammered the tub nut loose.

2nd tip, my washer has the standard agitator with the glued on cap; it was unclear if I needed to remove it; you should clarify that this is not necessary, that one must only pop up the entire agitator; I used a shipping strap looped under the agitator and over a 2x4 across the top of the frame, tightening until the tub was raised a bit and then a gentle pop down on the tub and the agitator easily popped off.
Parts Used:
Tub Bearing
  • Martin from LAKE ST LOUIS, MO
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Washer screeching during spin cycle.
Followed video to take washer apart. I used the Shaft & Drive Assembly to tap out bearing as it was stuck. BTW the screeching was because the Shaft & Drive Assembly ball bearing retainer cage was in pieces. Replaced tub bearing and installed new Shaft & Drive Assembly. Washer now runs like new. Get the spanner wrench to remove existing nut and purchase a new nut.
Parts Used:
Tub Bearing Tub Bearing Washer
  • Steven from DURHAM, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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After purchasing tub nut, tub seal, split ring & washer, tub bearing, I found that it wasn't the problem causing the noise. Found main bearing in drive shaft assembly was bad due to tub seal leaking.
The washer came apart fairly easy until I tried removing tub nut Huge Problem!! After beating the spanner wrench to death I purchased a $50 43mm impact socket to remove the nut. I cleaned up the tub and shaft and started reassembly by replacing bearing 6006rs that I found locally. When I started installing the tub seal I ran into a major issue. Seal would not fit properly, it was to loose in tub. The seal was not large enough for outside diameter. It was a 1/16 of inch or so off. I tried two seals and neither one would work. After talking with a retired repair tech I found that the tub was bad and that the old seal had corroded so bad that it expanded the tub seal housing. I decided not to spend anymore money for this junk of a washer and I applied rtv sealant & reassembled. I'll use it until it breaks down and trash it, very bad design for tub seal, nothing holds it in place, pushed up out of tub. I don't think the rtv sealant well hold for very long. I do appreciate the instructional video for repairs, they are very helpful for showing procedures as to the repair but it's a new machine that's used and everything comes apart so easy. 5 year old washer doesn't come apart that easy. It took 2 weeks to fix it after waiting on parts and doing a unconventional repair to tub seal. So now my wife has started searching for another washer because this one is running on a prayer!
Parts Used:
Shaft & Drive Tube Assembly
  • Timothy from DOTHAN, AL
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Noisy on spin, leaking water
Could not complete repair. The pulsator was rusted on the shaft, used wd 40, finally pried off the shaft. The hub nut was so corroded on the shaft I could not remove it. Reassembled the Machine.
Parts Used:
Tub Seal Tub Bearing Tub Bearing Washer
  • Robert from WOBURN, MA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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loud squeal on spin cycle Bad tub bearing.
First buy the tub nut wrench. I can't over emphasize that! $12 at amazon. With out it getting the inner tub out will be the worst part of the job. And you will have to buy a new nut. I had trouble getting the old bearing out of the outer tub. I had to drive it out with a punch. The only other problem I had was after getting everything back together the new tub seal leaked. When I installed it if fit very loose on the OD. I ordered a new seal hoping it would fit tighter but it didn't so I coated the the seat of the tub and the OD of the seal with gasket shellac. That solved the problem. Working great.
Parts Used:
Tub Seal Split Ring Tub Bearing
  • Dan from Mendota, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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The bolt holes of the new drive shaft assembly come unthreaded
This is a normal condition; the old bolts are self-tapping so simply align them well, I used a drill-driver to get them started and completed tightening with a socket wrench. (Also the new drive shaft assembly comes with a tub seal, so you don't have to order a separate one.) I do think it would be better if the drive assembly came with 4 new bolts.
The instruction video was immensely helpful, Thank you.
Parts Used:
Shaft & Drive Tube Assembly
  • Martin from LAKE ST LOUIS, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Water dripping into the washer when washer was not in use
I followed instructional video on partselect.com, it was very easy, but it didn't take care of the problem. I got to to order "TRIPLE WATER VALVE" and that did the trick. After opening the washer first time (for water fill nozzle), it took me even less time. You don't have to take the front panel off to replace the water valve.
Parts Used:
Water Fill Nozzle
  • Beata from STUART, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Only a trickle amount of water coming out of the hot water hose.
Open up the back of the top front panel by removing two screws. Unhook the wires from the old valve, then slip the small clamp down far enough to pull the old valve stem out of the little tubing. Removed the old valve, then replaced with the new valve.
Parts Used:
Triple Water Valve
  • Joyce from VANCOUVER, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Very loud noise during spin cycle
I watched the video and disassembled the machine pretty much the way the video showed. There were a few differences but nothing big. The noise sounded like a dry bearing but wasn't sure where it was. Read the responses and it said it was the tub bearing washer. It made some sense if it was metal on metal. It was a dry bearing (should have listened to my common sense, but these guys know more than I do when it comes to washer repair) on the transmission that had been ruined because of a leaky tub seal, which I also replaced. The transmission was not available at the time of repair (but is now) but that kind of investment may be better in a new unit. There is a video on YouTube that shows you how to replace the bearing, BUT it requires someone with some mechanical knowledge. I'll try it later in the year and if it doesn't work we'll have to purchase a new unit.
Parts Used:
Tub Seal Tub Bearing Washer
  • Norm from LIBERTY, KS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench set
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intake water valve not working
I followed the Youtube instructions on replacing the valve. So easy.
Getting the wire clamp pushed back from the hose was the only part that wasn't easy but I got it done by being gentle and persistent moving and twisting the wire a little at a time.
Im a 67 yr old woman and was determined not to call in a appliance repair person after I saw how simple the installation could be. Parts Direct is awesome. Will use again in the future for repairs. I feel like I have super powers after doing this myself.
Parts Used:
Triple Water Valve
  • kim from Palm Coast, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Water dripping into washer when not in use
I had to replace the water fill nozzle on my GE washer, and having the instruction video on the parts page is a real time-saver. It shows how to remove each part on your washer in order to access the area where the part needs to be replaced. Start to finish, about 20 minutes. Easy peasy.
Parts Used:
Water Fill Nozzle
  • Susan from WICHITA FALLS, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Washer wouldn’t drain so I checked the water pump. Found out it stopped working so I ordered a new one.
Very easy to put a new water pump. You have to disconnect two hoses from the pump, unplug the power connection from the pump, and unscrew the two screws from the base of the pump.
Parts Used:
Drain Pump
  • Toivyan from UNION SPRINGS, AL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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Fins on agitator broke off
Watched the repair video on PartSelect website , repair was exactly as they showed on video , grab old agitator at base , give a quick pull and it popped right off , lined up tabs to coupler with new agitator and gave a sharp push down and new agitator snapped right on. Total repair time was approx 5 minutes .
Parts Used:
Dual Action Agitator
  • Herb from FARMINGVILLE, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Washed my daughter's toys and broke the agitator
Unpacked the agitator from the box. Manually pulled off the old agitator and snapped on the new one. Total repair time was under 2 mins. Much better than a $120 service call.
Parts Used:
Dual Action Agitator
  • Robert from Utica, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the HSWP1000M3WW
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