HDA3500N10WW Hotpoint Dishwasher - Instructions

It was really simple. I watched the u-tube video to replace the top rack. I was able to complete removal of the old one and replacement with the new one in about 5 minutes. The lower rack simply pulled out and the new one slid right in. The quality of the replacement racks is much higher than the originals. I'm so happy I chose this easy and cost efficient repair.

There's a video on youtube from this site on how to install spray arm and base. Great video. Great price

I watched the video that came with email on part. Gave instructions on how to. Thank you !

Each replacement wheel came in two parts: the wheel itself and the clip which had to be pushed through the center hole in the wheel in order to attach each wheel to the carriage that holds dishes. I had difficulty assembling the clips and wheels until I ran the clips under hot water to soften them. This made it possible to assemble the wheels and attach them to the dish carriage. I would have preferred the wheels to have come assembled, particularly given the price of each one.

The new rollers snapped into place on the rack, by simply pushing them in. I was able to do it by hand, my wife could not do the same, so you might use some pliers.

Removed door panel. Removed old door seal and cleaned seal recess. Installed new seal. Replaced door panel on door and ran a cycle to check for leaks. Readjusted door latch to correct small leak. Ran another leak test. Job complete and wife is happy!

very simple pull out the old and push in the new

Took old rack out put new rack

I took out the old one and put the new one in.

Unscrewed old one and installed the new one.

My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.

A short investigation revieled that one of the wires going to the malfunctioning switch was burnt and the connector had come loose from the switch assembly. The old assemble was replaced in a short period of time and all is well.

The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job.
Bill

it was super easy and the part came in days. it was super quick

Plumber had suggested trying a new gasket rather than replace the dishwasher. Ordered one and installed it. Cleaned door and installed gasket in about 30 minutes. So far it works great .... and ... cheaper than new dishwasher.