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Would not cycle / would not drain
Timer - (easy): Turn off power for unit at breaker box. Open the front door and remove the screws holding the front cover. Locate timer. Unplug timer and remove screws holding timer in place. Reverse process to install new timer.
Drain solenoid - (a little harder): Turn off water to dishwasher under sink and disconnect from plumbing. Disconnect drain line. Remove any screws holding dishwasher in place and start pulling unit from it's cavity. It should come about half way out. At this time you can peer under the unit and see the drain solenoid.
If you don't know what you're doing (like me) I recommend the following. Remove the water line from the dishwasher (and possibly the drain line) It should now be easy to pull the unit all the way out and tip it on it's side, fully exposing the drain solenoid.
Note: The drain solenoid provided to me was encapsulated in a different bracket than the original one in my dishwasher unit. It was necessary to pry the solenoid out by bending the bracket and installing in the original bracket. Then squeeze back together in a vice with a few gentle love taps with a hammer to squeeze it all back together. It was still a little loose but the solenoid just goes up and down so no big deal.
There's a little metal clip holding the white plastic arm to the drain valve. Let's say this O represents the diameter of the metal rod it's hooked to. That clip is removed by a small screwdriver pushing the clip away from that rod, this way: 0 ==> It will make sense once you do it.
From there it's pretty easy to replace the solenoid unit and reverse the steps above to re-install the unit.
We ordered our motor and pump assembly. When it arrived we followed the instructions that came with it. We had no problem with the instructions. We found it to be really easy. I was very happy since this happened 4 days before Thanksgiving. Thanks for the easy instructions, my husband got my dishwasher repaired in plenty of time for our Thanksgiving family get together.
I removed the dishwasher, removed the front kick panel, layed the dishwasher on its back, loosened the clamps and removed the old motor and pump assy. Cleaned up the area where the unit was, Installed the new unit, tightened the clamps and it was done. Probably took around an hour because of my cleaning up the sealing areas.
I turned off the water supply to the dishwasher. Then took off the front panels and disconnected the water. I then unscrewed the dishwasher from the countertop, pulled it out luckily there was plenty of play in the wire, and drain hose. I turned it on its side and had to remove a couple clamps to free th piece that I was replacing. Once I got to it, it just unscrewed. I put the new one on and everything back together. It was easy.
The upper rack rollers are made of plastic after 5 years the plastic became brittle and broke so the rack fell.
Watched the video and swapped out the parts when they came. One of the arms that one of the rollers attached to was rusted and swollen had to remove the plastic coating and sand in order to get a good roller fit. Went super easy
Upper rack rollers (not the slide rollers) wear out and fall off. Rack falls out when pulled.
Pop the end caps off the slides by pushing the lock tab in with a medium flat screwdriver, through the square hole in the side of the slide. Pull the rack out and set it on the counter. Pop the axles off, with the rollers, with your fingers. They are just clipped on to the rack wire. Pop the new ones on 4 places, fingers only needed to clip them to the wire. Put the rack back in the dishwasher by aligning the rollers in the metal slides and pushing it in like normal. Pop the rack slide end caps in by just pushing them in. If you're smart you bought new ones, they're cheap insurance. Save any good used parts in your kitchen junk drawer for the next time you treat it rough. Less than 5 minutes to fix. So easy a caveman could do it. One just did!
Old upper rollers and axles were dry and brittle. One roller was broken off. Upper rack would fall out of place when loaded
Removed rack slide end caps. They broke off because of brittleness. Removed rack, then used pliers and/or flat blade screwdriver to remove 4 rollers and axle assemblies. Replaced with new rollers/axles. Return upper rack into slides and installed new end caps. New caps slightly different than old but easily clip into place Upper rack works lile new!
See GE web site for repair instructions. Take out screws at top of door. Slide unit out there is a spring on each side of the door just look at the good one for details. Easy fix. About 30 minutes.
One axle cracked and broke off; another wheel was had fallen off and was distorted when it hit the heating element.
Removed all 8 wheels and inserted the new one after inserting the axles into each wheel. Replacement wheels had a much better connection to the bottom rack and do not anticipate any problems in the future.
