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GSS20IEMBWW General Electric Refrigerator - Instructions

All installation instructions for GSS20IEMBWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GSS20IEMBWW
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Water leaked constantly from water dispenser in door

  • Customer: John from Dexter, MO
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench (Adjustable)
  • 21 of 23 people found this instruction helpful
Had to turn off water and remove back panel and with a few tools the part was off and the new part put on in less that 30 minutes!! Finding parts on your website were easily found.

Ice & Ice Cream would melt and refreeze

  • Customer: Joe from Suffolk, VA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 20 of 21 people found this instruction helpful
Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.

I had a water leak (undiscovered) from under my refrig

  • Customer: Daniel from Anderson, SC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 20 of 22 people found this instruction helpful
After de-energized unit (by removing electical plug from outlet),I removed the rear panel at bottom of unit. I then removed the mounting screw to the water valve. I then disconnected the wiring assembly from the old unit. I then removed the water supply lines going to the icemaker and water filter. I then placed the water supply into the replacement water valve. plugged in wiring assembly to new unit and rehung water valve inside refrig. Turned water valve on at water supply to check for leaks, finding none I then replaced back panel on refridge and plugged in electrical cord and returned refrige to normal place in kitchen.

Main circuit board wouldn't allow the compressor to come on

  • Customer: Leonard from Keller, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 21 of 25 people found this instruction helpful
Removed old circuit board and replaced with new

Ice maker quit making ice

  • Customer: Jeffrey from Bluefield, WV
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 23 of 31 people found this instruction helpful
the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.

Very high pitch whine. Not real loud but really annoying.

  • Customer: ronald from kissimmee, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 20 of 22 people found this instruction helpful
First I hired a repairman and he said that it was in the unit and would not be worth the expense to fix.

I started to research on the net and this was one possible source. ( evaporator fan). I had to take it apart to verify it. Then put it back together to use until the part came.

The next time went much faster as I did not have to take near as many screws out to access the fan motor. Very Happy to have it working fine again as a new relacement would cost $1200. Thanks much. Ron

Replace ice maker

  • Customer: Gary from Glendale, AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 20 of 23 people found this instruction helpful
New ice maker only used 2 screws and the old one had 3. This was no problem. The old ice maker had already been removed. Just loosen the 3 screws and unplug the cord to ice maker. Only problem with ice maker was with the cord, which I had to use the supplied adapter. It was too long and in the way when reinstalling the ice bin. The ice bin had a small notch area on the bottom left. I used a plastic tie to bundle the cord into the notch. Carefully placed ice bin and no problem. The first part I received was damaged and was replaced 2 days later by a brand new part. Customer service charged for the replacement part but said they would credit my charge card within 2 to 3 weeks for the damaged part. Its been a week and if they follow thru like the said I woild give Part Select 5 Stars for service and Parts.

Freezer stopped working

  • Customer: Gerry from Hamilton, NJ
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 26 of 41 people found this instruction helpful
Came home in the morning and found that everything in the freezer was defrosted. The fridge and freezer were warm so I checked the web to see what the problem could be. After about 15 minutes I found what the two causes could be. Since the parts were so cheap, I decided to change both the defrost heater and thermastat. It's been about a week since I changed the parts and no problem.

Solenoid had become rusted/crank door wouldn't close

  • Customer: William M from Ft Myers, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 24 of 35 people found this instruction helpful
First, had to use punch tool to pop out electronic face panel. Face unit still connnect via wires. Use painters tape to hold against refrig. Next, Remove ice/water dispenser and also tape to door. This will give you access to solenoid. Remove the 3 screws holding it in place and unplug fsolenoid from Face Panel. Screw new solenoid and place and connnect to Panel. Goood idea is to unplug regrig. while doing this and put a little WD-30 on shaft of solenoid. May want to order new screws, could be rusty, that hold solenoid in place. Sounds a bit complicated but not that bad a job. You'll save over$100 over GE's service.

Brittle plastic pieces crack and break.

  • Customer: Phil from Loomis, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 28 of 48 people found this instruction helpful
Repair was simple; unscrew and unsnap the various pieces, and snap-and-screw it back to together. But what a disappointing design. Between replacing seized solenoids (twice) and plastic parts, this through-the-door dispenser "feature" is a maintenance money pit. Sure glad that PartSelect can provide the parts quickly.

Freezer and Refrigerator both warm, frost buildup on freezer coil cover

  • Customer: James from Au Sable Forks, NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 18 of 19 people found this instruction helpful
De-iced cover and removed two phillips head screws and two 1/4 " nutdriver screws to expose coil, defrost heater and defrost thermostat. Deiced the coil and surrounding area with a heat gun. Removed two screws that hold the defrost heater in place, disconnected the wires to the original heater. The original assy. was a single quartz and the new one was a double quartz. This required rerouting the left wire along with the right one, but was no problem as the wire was plenty long enough. Re-installed the assy. with the two screws. I replaced the defrost termination thermostat, even though it tested good, because I have had experience in that it would be the next to go, and not to in-convenience the owner in unloading the fridge a second time. The only difficult part was fitting into the freezer compartment. As usual, order by 3p.m. and shipping is the same day and is a real joy to use Partselect.com

Freezer Was Not Cold Enough To Keep Food Frozen Or Make Ice

  • Customer: MARCELLA from FAIRDALE, KY
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 25 of 40 people found this instruction helpful
I am a single mom of two with limited funds. I had a repairman come out and find the problem and give an estimate. We were told that it was the evaporator fan motor and and the main control board. The repair would cost $400 and no guarantee. So I checked the cost of parts and it was $200 so for no guarantee I figured why not try it myself and possibly save $200. So I ordered the parts from partselect. Even though I paid the cheapest postage they arrived the next day. So from what I read and saw this would be a piece of cake. Well let me just say if the freezer section was gutted to begin with it might not have been that big of a deal. As it was getting to the top screws of the panel that covers the evaporator fan required the removal of the icemaker and all. I am not a tall woman nor am I a thin woman and fitting my body in that small freezer section was not easy. There were times that I had to have my teenagers reach a long arm in and hold a part up for me. After that I discovered that the fan I had purchased only had 4 wires. The one from my old fan had 6. I discovered that 2 of the wires went to some sort of sensor. Long story short I rigged it. I was able to remove the 2 prongs for the sensor and insert them into the empty holes on the new fan harness. It wasnt easy. I have limited tools too and I wont even get into how I did it. They did not fit the greatest so I used the electrical tape to cover the whole connection. I put the whole thing back together and debated on trying it without putting in the main board but I decided to trust the repairman this time and go for it. Getting to the main board was no big deal. But what disturbed me was the main board I held in my hands did not look exactly like the main board I was about to take out. I watched the video 3 times my how easy it looked. I then read the directions that came with it. It talked about removing a pin and cutting a wire. Well I about had a stroke worrying. I finally found the serial # on my frig and thankfully mine was not on the list. However the directions did still say something about if there wasnt a wire in pin 2 proceed to step 3. Well I had a wire in pin 2. So it was confusing. My serial # wasnt one of the models #'s given but I did have a wire in pin 2. I just took a chance and trusted the serial #'s and ignored the rest of it. I plugged the wires on the new board one at a time. Put the cover back on and prayed as I plugged it in. A soft purr began. It was running. The freezer was around 60 degrees. I put a room thermometer in to make sure it was going down. It kept going down. Around 3 hours after I finished there was a loud noise from the freezer. It had made ice something it had not done in months. I stayed awake most of the night watching and listening to it. It got down in the single digits I was afraid that maybe it would never shut off. It finally shut off as I was making the kids breakfast the next morning. Of course I was worried that it would not restart. So I opened the freezer and fanned in room air. It worked. Since then we have purchased no more dry ice or regular ice. We bought a tub of ice cream and more than one day of school lunch stuff at a time. Bottom line it works. Thanks to everyones post and to partselect for the video. I hope that I never have to do it again though.

the cheap plastic drawer holders broke!

  • Customer: MARYT from KISSIMMEE, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 23 of 35 people found this instruction helpful
Not only were the parts delivered in 2 days....but a phillips head screw driver and matching up the new rails with the old ones turned out to be a super easy and fast repair!! A monkey could do this repair!! But now I noticed the left hand top drawer rail is cracked! It stinks that the quality of the original parts are so poor...but at least I'm saving some money doing it myself!!!

The refrigirator light would not come on.

  • Customer: Jania from Novato, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 20 of 26 people found this instruction helpful
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.

refrigerator wasn't cooling

  • Customer: James from LaGrange, KY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 18 of 21 people found this instruction helpful
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires, it was really simple. I conected the new element & defrost themostat (instuctions were included with the parts). I replaced the cover pluged the fridge in everything was woking fine. I placed a themometer in the fridge & have been watching it for 2+ weeks now it is working fine. To anyone who is looking to do this repair, on thier own, I reccomend it. It was very simple & required little to no skill. No reasopn to throw away money to call a repair man.
All Instructions for the GSS20IEMBWW
76-90 of 1,714