Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Draw would fall into the floor when opened
I watched the video before ordering the part. When it arrived, I knew exactly what to do. No tools were needed. It took me 2 tries to get the drawer aligned properly but the whole repair took about a minute. The video was invaluable!
Simply secured new glide into slot. I was more impressed at how easy this company made it for me to find the part I needed. And, they shipped immediately. This company is great.
I am a 74 year old single woman. I removed the drawer and replaced the guide which has been missing for some time. Wish I had none about your company a long time ago. Thank you
Fed ex dropped the part off at 7 one night, had it repaired by 7:05. Popped the broken glide off, popped the new one in. Easier than easy. Took longer to empty the drawer and remove it than to do the repair.
We have an older .......range that came with our house when we bought it in 2000...the stove works fine (for an electric stove!), but the drawer was always problematic. Sometimes it would sit straight in the appliance cabinet and sometimes it wouldn’t. Sometimes it would flop up and down, sometimes it worked and sometimes it didn’t!
We lived with it for TEN years...then a couple of weeks ago I needed a pizza pan. I opened the drawer and the darned thing wouldn’t go back into the stove properly. I played with it for awhile, trying to figure out why it didn’t work correctly! After some energetic observation (accompanied by some choice words about American engineering!) I realized the front drawer guide was broken off!! It was one of those “Aha!” moments!!
I retrieved the plastic piece and went to a local appliance store to get a replacement. They said they’d order one (for 8.95 and I pay shipping and handling!), and it would take 2 to 3 weeks to get it! I declined their offer. Surely, somwhere on the internet there was a supplier who had this part!!
I sat down with my MacBook Pro and looked up “range parts” and was immediately directed to partselect.com. I looked up the part (which was ONLY $3.38) and ordered two. I had the parts in my hand in four days, and even with shipping paid less than half what the other place wanted locally.
I pulled the drawer out, literally dropped in the new guide, and the drawer has worked flawlessly since!! We are forever grateful for PartSelect and will always keep their address on top of our web vendors list!!
Give them a chance...the least you could do is save some aggravation, and maybe a little bit of money, too!!
Found correct parts on Partselect.com, watched the instructional video, ordered the parts and installed them when they arrived. Very simple, very easy.
The plastic piece broke and I had to replace it to hold the drawer in place
Snapped in the plastic piece after I actually ordered the right piece....wasn't paying enough attention when ordering and didn't have a book that showed the image so I could make sure....went off the image on your website......which is awesome. Totally my fault. Thank you for your wonderful service.