DU920QWDB3 Whirlpool Dishwasher - Instructions

The old gasket around the door pulled out easily but was pretty nasty. While cleaning the channel out, kept finding more gunk that had built up. I decided to go ahead and take off the Inner Door. Used Torx driver to take off the screws. Found a tremendous amount of gunk built up. Was well worth taking the extra time to clean it all out. Replaced the Inner Door and put new gasket in channel. No more leaking!

Was a simple task to perform, a child could have done it. The technical skills diagnosing it was a bit hard though. The skills finding the culprit was indeed simple. Rubber was torn. Dishes would not come clean especially on the top & would not dry properly. The rubber piece being torn in half made it hard for the water & soap to despense to the top through thh center plastic tube, but now it cleans great. Thank's
Now to find out why it won't dry properly at the heating element is another task. It leaves water droplets on the dishes.
Once I got the rubber screw on attachment installed the dishes are clean & dry now & no water dropplets on the dishes.
The water dispenses up to the top like it suppost to throught the small tube to wash the upper rack dishes.
The wife is happy now she doesn't have to clean & dry them by hand.
Thank's so very much!!
Now on to the next project in hand to submit later on.

The old spring on the detergent dispenser box door failed and the dispenser door would not pop open at the right time in the wash cycle.

Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.

Hint - Order at least 2 springs! They are not expensive.

I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.

I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.

So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.

Take care

Easy fix. It’s a screw on by hand piece.

after that every thing went very well

Actually I ordered the drain and wash impeller kit because it was listed as the #1 cause of failure to drain. I then hired a plumber to install it. He did so and that didn't solve the problem. So I was about to buy a new dishwasher. I then noticed that the second most frequent cause was a problem with the "dishwasher drain check valve." I watched the "partselect" video on how to change that. I didn't have a new one but I thought I would take out the part and see what I could learn. As it turned out it was blocked by a little piece of what appeared to be a walnut chip. I cleaned it out reinstalled the drain check valve and the problem was solved.

Followed instructions as the videos on this page show.

WATCHED THE VIDEO FOR 2 MINUTES. REPLACED THE 3 PARTS IN LESS THAN A MINUTE. THANKS FOR THE VIDEOS.

follow instructions, unscrew old part, screw in new part, worked like new

I poked the old gasket with a fork tine so I could get a grip on the old gasket as I didn't have pliars, pulled it out in less than 4 seconds, folded the new gasket in half and started center top of the slot the old gasket was in and pushed the new gasket in on each side from the top to the bottom. Very easy. I'd say it took me longer to open the package with my teeth than in doing all of the above.

unhook electric & unscrewed 2 metal screws unhooked water line,& replaced new one & reversed hooking up all it worked fine

Removed old basket and popped in new basket.

The panel was removed by removing the lower screws and lifting the panel out. The old panel had a wood insert to match the cabinets in the kitchen. I removed the upper plastic piece holding the wood in place and slipped it out. I inserted this into the new access panel and attached the upper plastic piece to hold it in place. I detached the metal vent piece from the bottom of the old access panel and snapped it into the new panel. I then slipped the metal vent over the lower screws and tightened them. Finally I inserted the upper screws and tightened the panel into place. It took less time than I expected and only required a nut driver and a screwdriver.

Replacement part came. It was broken. I took pics of it, and send the pics and an email to PartSelect. They put another replacement part in the mail on the spot. I was shocked! The 2nd one arrived in perfect condition. BONUS POINT to PartsSelect!
Tom Houser
Roanoke, VA

Since there were no printed instructions, we looked at the photo schematic.
Reassembly using the photo was easy by putting the old rack alongside the new one and adjusting the new rack spacing to match the old one.
We also had new wheels which snapped on.
We were delighted to repair and replace this good, older dishwasher rather than purchase a new one!