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DU920QWDB3 Whirlpool Dishwasher - Instructions

All Instructions for the DU920QWDB3
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my old lower dishwasher rack was rusted out and some parts broken.
Snapped on the rollers, removed the center part from the old rack that sprays the water and snapped it on the new one. We then bent the back row down so it would acomodate my larger items. My old rack had that feature. You could either have the rack up or down. Now l
ooks beautiful and works perfectly.
Could have used some directions though.
Parts Used:
Lower Dishrack Kit
  • Kathy from ELGIN, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Top glass rack broke
Just watched the YouTube video they recommended watching and it is very helpful. No tools needed and was finished in several minutes.
Parts Used:
Rack Adjuster
  • James from MILFORD, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Lost the cap to the Rinse aid container in door
Ordered part, recieved part package, opened package, inserted screw cap rinse aid tank cover, twisted to close. Job completed. Time required about 15 seconds from opening package. Service was excellent and accurate. Thank you.
Parts Used:
Rinse Aid Cap
  • Bruce W from WESTERLY, RI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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One door spring broken, replaced both
As described with instructions, removed original "bearing," installed replacement, removed original spring, installed replacement springs. Not difficult.
Parts Used:
Heavy Duty Spring Kit
  • Donal from SPRINGVILLE, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Lost Screws from lower access covers for my Dishwasher
Reassembled lower access covers using the new screws purchased from parts direct, perfect fit replacement. Hardest part remembering how they fit Dishwasher.
Parts Used:
Screw - 8-18 x 1/2
  • Johnny from LEVITTOWN, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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P piece of the adjuster rack was deteriorated and broke off
Crazy Glued it together until we received the new part, but it fell off again. My husband installed the new piece and said it only took him about 2 minutes. You just take off the end cap and pop in the new piece and adjust to match the one on the other side of the rack. He said it was extremely easy and no tools required.
Parts Used:
Rack Adjuster
  • Kathleen from PALATINE, IL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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THE LOWER RACK WAS CORRODING IN SPOTS AND WAS RUSTING
THERE WERE NO INSTRUCTIONS INCLUDED, COULDN'T FIGURE 0UT HOW TO INSTALL THE NEW ROLLERS ON THE NEW RACK FINALLY INSTALLED THE OLD ROLLERS ON THE NEW RACK AND THEY WERE MUCH EASIER TO INSTALL I DONT UNDERSTAND
WHY THE NEW ROLLERS WERE THE SAME AS THE OLD ROLLERS
EXCEPT FOR THE COST.
Parts Used:
Lower Dishrack Kit
  • JOHN from JUPITER, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
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Dishwasher would not dispense soap
Both springs (8066018 and 3368999) were replaced as recommended in your troubleshooting guide, but did not resolve the problem. Finally the Dual Motor, 3374501, was replaced. During the above, the plastic face of the door fell off, which created a nuisance task before proceeding to fix the original problem. However, while replacing the motor, I realized the purpose of the two, T-shaped studs sticking out of the motor. It is absolutely necessary that these sit inside the slots which engages the sliding plastic cover, which is spring loaded, in order to engage the release of the soap dispenser door. It was truly a learning experience, but I got it done.
Parts Used:
Door Spring
  • Louis from CHESTERFIELD, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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1/4 inch bolt frozen to shaft
The 1/4 inch impeller bolt to shaft would not budge with a nut driver so I had to use a ratchet to loosen it. I could not hold the drain impeller with an adjustable wrench so I had to use a vice-grip. This still did not loosen it so I used an oscillating power saw to cut away at the bottom of the drain impeller being careful to only cut so deep, I didn't want to cut into the motor shaft. Once I had cut some grooves into the drain impeller, I could break it into pieces and remove it. Upon reassembly I tightened the 1/4 inch bolt with the ratchet.
Parts Used:
Drain and Wash Impeller Kit
  • Elmer from YORKVILLE, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
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Soap door wouldn't open.
I looked online to see a video. Dad to pop lid off soap dispenser. Slide a plastic part to the left n the spring slide off. Video showed how to place prongs on spring . Then had to lift the upper part of spring to lift onto plastic part of soap dispenser. That was it.

Unfortunately it still doesn't work. I asked Ina email to your company for any suggestions, No reply.
Parts Used:
Spring, Lid
  • Anthony from CLEVELAND, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Upper dish rack broken tines
Swapped out the old upper dish rack with a new one. A video made the change simple.
Parts Used:
DISHRACK
  • Nicholas from JACKSONVILLE, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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noisy
watched a video
Parts Used:
Drain and Wash Impeller Kit
  • Ricker from KESWICK, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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Broken front access panel
Unscrewed old access panel from dishwasher. Took out insulation and glued to new access panel. Took off bottom panel and placed on new front access panel. New panel fit perfectly on front of dishwasher. Hard part was getting the bottom panel to stay on new front access panel, but hammered it in place protecting the new access panel with Styrofoam cushion. Took about 45 minutes from start to finish. Used DW-40 around screw holes, because of age of dishwasher and rust setting up over years (22 years old).
Parts Used:
Access Panel
  • Paula from KNOXVILLE, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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DOOR leaking
door gasket old the vent was pluged up full of black slime cleaned out and door stopped leaking
Parts Used:
Dishwasher Door Gasket - Gray
  • mike from SHELTON, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
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The door leaked during wash cycle
I grabbed the lower right end of the gasket with my Leatherman Tool pliers and pulled out the old gasket.
I installed the new gasket. No cleaning was necessary.
It took less than five minutes. It now works like new.
I ordered the part with standard delivery and it was here in just a couple of days. Very easy fix.
Parts Used:
Dishwasher Door Gasket - Gray
  • John from Frankfort, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the DU920QWDB3
121 - 135 of 269