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DU1000CGZ1 Whirlpool Dishwasher - Instructions

All Instructions for the DU1000CGZ1
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upper rack would not pull out easily
Replaced both "tracks" and the "wheels" .
Now it's like new....!!
My wife is so happy

Removed the track end caps from the tracks so I could pull out the tracks.
Removed the upper wash rack that holds dishes.
Only by removing this rack can the wheels be replaced, if I tried to replace them with the rack attached to the dishwasher I had to bend forward painfully.
Replace the old rales with new ones.
Attach new wheels to the upper rack in such a way as to allow the rack to roll inside the new rales.
Replace the end caps.
Hope it lasts another 10 years
Parts Used:
Upper Rack Wheel with Axle Upper Dishrack Track
  • morris from Germantown, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
18 of 27 people found this instruction helpful.
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Rubber hose disconnected and accidentally thrown away
This part is different than the original but works great. I used Geronimo's instructions, but cut the ring (see below) so I didn't have to glue it back together.

1-remove upper rack by removing holding clips.

2-remove old assembly from Rack

3-Use exacto knife to cut old ring guide at top between 2 hooks to accommodate new style (one solid plastic piece). No need to re-glue since the hooks hold it up okay.

4-re-install upper rack
Parts Used:
Middle Wash Arm Tube
  • Boyce from Plano, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
13 of 14 people found this instruction helpful.
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rollers and clips on botton dishrack were broken
I pulled off the old clips and easily replaced them with the new clips and popped on the wheels.
I replaced 8 clips and 8 wheels in less than 15mins
Parts Used:
Lower Dishrack Kit
  • Diane from Waltham, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
20 of 37 people found this instruction helpful.
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The spray arm snapped off from the mounting bracket.
First of all, we were very impressed with the ease of finding the parts, the ordering, and the velocity in which the parts were shipped. We received them the next day. I had to remove one of the screws from the old kit, since the new one only came with one. I looked at the diagram on the website of the assembly, and also remembered what the assembly looked like before I took it apart. The first time I tried it, I could not get the spray arm to spin without hitting the dishwasher rack. Since I had ran out of time, I had to wait until the next day. Once I started, I realized that I had the mounting bracket on backwards. Once I turned it around, I tightened the screws, and it was done within 5 minutes.
Parts Used:
Upper Spray Arm Mount Upper Spray Arm Mount Middle Spray Arm Kit
  • Elizabeth from Olathe, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 13 people found this instruction helpful.
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Dishwasher leaking water out the front door.
replaced the two water defiector's, I had changed the door seal and should have changed the defiectors at the same time. Save yourself some time and ordor both parts. This is a easy fix, anyone can do.
Parts Used:
Water Deflector
  • Robert from Pleasant Hill, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
13 of 18 people found this instruction helpful.
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O ring seal was streched out allowing a leak
Removed 5 or 6 screws replaced O ring,Srewed cover back on ,no more leak.
Parts Used:
Pump Outlet Seal
  • Steve from Arley, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 15 people found this instruction helpful.
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Water leak from center of motor unit
Removed dishwasher, take to garage, removed lower rack to gain access to top of motor unit. Used star socket wrench to remove upper screws holding top of unit in. Disconnect wires, drain tube and counter weight. pulled motor unit out from inside dishwasher and placed on bench. Proceeded to disassemble motor. Some things were obvious, others not so. replaced old worn out parts with new, used a little lube (Vaseline) in places to assist in getting seals back in place. Instructions were of little help need to pay close attention when tearing unit apart. Reassembled with new seals, installed motor and re-installed dishwasher...NO LEAKS!! Wife and I happy.
Parts Used:
Pump Tub Gasket Drain and Wash Impeller Kit
  • TIM from TULALIP, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
13 of 18 people found this instruction helpful.
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Latch broke on Dishwasher
Had to pull the dishwashwer out to replace the latch. Did this by unscrewing the 2 screws that hold the Dishwashwer to the under side of the counter. Dishwasher then pulled out easily. Then unscrewed to screws on the latch. The screws were accessed by pulling out the modling/strip around the dishwasher door. Also easy to replace the screws. But sliding it back in was a little harder. Had to shorten the front legs on the dishwashwer to get the back of the dishwasher to go back in. Then screw the front legs back out. Finally re-inserted the screws under the counter that attached the top of the Dishwasher to the counter top.
Parts Used:
Door Latch Plate Kit
  • Jim from St. Louis, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable), Wrench set
15 of 25 people found this instruction helpful.
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No heat. Replaced thermostat
Was able to replace and repair without taking the dishwasher out. Thermostat is behind and to the left of the power junction box. Has 2 wires going to it. It is up against the bottom of tub. I used an angled mirror to see what I was doing. 1 small screw to detach and pull down thermostat. Be sure power is off before you start. Also reprogrammed defaults. Hit any button 1-2-3, 1-2-3, 1-2-3, fast and close door. Let it sit 15 min to run and re-set defaults. Now I have heat and dry dishes.
Parts Used:
High Limit Thermostat
  • Tim from BURTONSVILLE, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
10 of 10 people found this instruction helpful.
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Coating on the rack has worn exposing the metal underneath
There were no instructions with the part, but looking at the old rack it was simple to see how the parts should be assembled. Took the center part from the old rack, twisted off, and applied it to the center of the new rack. Snapped on the wheels and was done. Very simple assembly.
Parts Used:
Lower Dishrack Kit
  • Susan from Shelby Township, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
12 of 17 people found this instruction helpful.
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The plastic disc which sprays the jet has snapped off. This is the disk with swirl pattern on the back face.
1) Removed the two white clips from the left and righ hand side of the top tray roller rail. this allows the tray to be completely removed and ease access to the washer assembly. The clipe looks like the letter "k", so you will need to close the "k" to almost straight line in order to get it through the hole.

2) Put a sheet or a towel at the bottom of the machine, just incase you drop the two small cross head screws. This prevents the screws from falling to the bottom of the machine.

3) Remove the screws. At this time the washer assembly will/should slip out very easily. very little force is required to pull the assmbely out.

4) Slip on the new washer assembly and put the screws back in place. Tighten screws, Be careful not over tighten the screw as you may crack the plastic flange.

Note: My machine is an older model, so the washer assembly had two screw fixing. The new assembly only had one hole. Although one fixing appeared to be sufficient, I decided to drill a hole on the other side and this worked fine.

5) Replace the top tray, taking some care to ensure rollers are correctly located within the rails. Then replace the clips and job's complete.
Parts Used:
Upper Wash Assembly
  • Mehdi from Cary, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
9 of 9 people found this instruction helpful.
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Steam venting past gasket causing short in switch at handle lock.
Removed inner cover of door. Pried Vent Assembly from door, peeled off thin sponge gasket strip from inner door, installed new thin sponge gasket strip on inner door vent opening bottom, snapped Vent Assembly into inner door opening, reinstalled inner door cover to door.
Recommend removing Vent screen from inner door first to expose locking tabs of Vent Assembly to ease removal and installation of Vent Assembly. I assume vent cover will come off if pried with small screw driver. I didn't remove vent cover and had difficulty removing and installing Vent Assembly. (I did accomplish it though)
Parts Used:
Vent Assembly (Includes Item 6
  • Edward from Sebastopol, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 9 people found this instruction helpful.
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dishwasher leaks from left side of door
The old gasket came out easily, but had calcium deposits in area. I cleaned the area with vinegar and water and waited until it was completely dry. The new gasket went in very easily and looked great. I started the dishwasher and alas, it still leaks, so the problem was apparently not with the gasket, but some other area. But the gasket is nice and new. Any suggestions on next step0 in troubleshooting?
Parts Used:
Dishwasher Door Gasket - Gray
  • Catherine from Holbrook, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
11 of 15 people found this instruction helpful.
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dishwasher leaked
first i picked out the old seal, use a screwdriver to get it started. Then I pushed the new one in after cleaning the seal channel. I fixed it during a commercial while watching my favorite tv show.
Parts Used:
Dishwasher Door Gasket - Gray
  • SHANE from Dunkirk, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
10 of 13 people found this instruction helpful.
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retainer nut split
Plastic parts on this Kitchenaid dishwasher suffer repeat wear problems from heat and chemical detergents. The retainer nut on the bottom wash arm split horizontally int the thread area, and during operation, the wash arm would rise up and hit the bottom of the lower basket so there was a worn groove in the wing on top of the nut and the dishes weren't getting very clean. Simple replacement, just screw the nut down. Also decided to replace the bearing ring right under the wash arm because it was getting pasted with white crust-like material from hard water and chemical detergent residues. I've dealt with PartSelect twice now, and they are fast and efficient. The online parts breakdowns are easy to follow.
Parts Used:
Wash Arm Retainer Nut Lower Sprayarm Seal
  • Carol from Wolverine, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 7 people found this instruction helpful.
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All Instructions for the DU1000CGZ1
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