DE19CD Maytag Dryer - Instructions

Installation of drum support kit was difficult because my snap ring pliers would not fit in the snap ring holes. Had to use pliers and screw driver to get them off and to put them back on. That took much patience and time. Installation of front guides was a bit difficult because the rivets were loose and turned when trying to drill them out. Also they were bigger and I needed a larger drill bit than the 1/8 told about in the video. Used drill, screw driver and pliers to get the rivets out. Also took more time and patience to do this. Belt did not need replacement but felt it a good idea to do it as long as I was in there. Belt installation was easy because my dryer has a rear view opening and I could use it to thread the belt. Tried it from the front as shown in the video just to see if I could and found it impossible. Could not even get my hands to hold the belt. Also vacuumed out 20 years of lint and dust that was inside the dryer. The videos were excellent in showing what to do and how to do it. Not sure how well I would have done without them.

This should have been a simple repair, but turned out to be time consuming and moderately difficult. I hope these instructions will help anyone who encounters the problems described here.

After a period of the dryer not being used, the idler pulley wheel froze on the shaft of the idler pulley arm, so I needed to replace both parts. After mounting the new wheel and two washers on the new arm and securing with a retaining ring, I went to install this assembly by going in through the small access panel at the rear of the dryer. I slid the belt off the old idler pulley wheel and unhooked the spring from the idler pulley arm; the arm was mounted on a sleeve fastened to the motor bracket by one screw. All that should have been necessary was to back out that screw and replace the old idler pulley assembly with the new one.

That is where the trouble started. Backing out the screw with a socket driver, I found it would go a few turns, then start to bind. I tried turning it in and out to get the threads to engage, but it kept binding. Eventually I gave the screw a hard turn, and then it would turn freely but not move in or out.

Looking on the internet for advice, I found a video that asserts for another model Maytag dryer using the same type of mounting for the idler arm, that there is a design flaw. You can find the video by searching for “Maytag dryer idler pulley defect”. According to the video, the sheet metal screw used to mount the idler pulley arm can gradually loosen due to the pressure and vibration, and begins to “waggle” which eventually damages the threads. I believe this is what happened to my dryer. The video suggests replacing the sheet metal screw with a machine screw and nut for a more durable union.

So now I understood how the screw could be stripped just sitting in the dryer, but that didn’t help me get the screw out. Working through the rear access panel, I tried pulling on the screw head with several types of pliers, pushing the point from behind with a piece of wood while turning the head with a socket driver; eventually I was able to use a pry bar under the screw head and sleeve to apply pressure while turning the head, and with that method the screw backed out. With the screw removed, it could be seen that the threads in the middle part of the thread length were almost completely worn away.

The screw sleeve got somewhat deformed in this process so I ordered a new one, along with an exact replacement sheet metal screw, hoping the threads in the hole were still intact. With the old idler pulley arm now removed, I could transfer the old idler bracket spacer to the new idler pulley arm. When the ordered parts arrived and I tried to mount the idler pulley arm, the new screw would go in only a couple of turns before binding. Rather than risk winding up in the same situation by forcing the screw, I decided to use a machine screw and nut instead.

The original sheet metal screw was a #10. A machine screw the same size would not fit through the hole, and I could not fit my drill into the dryer cabinet in a position to enlarge the hole, so I used a #8 machine screw with a nut and lock washer. First I put some grease on the contact areas of the screw sleeve and idler bracket spacer, then inserted the machine screw through the hole and put the lock washer and nut on the other side of the mounting. The space around the nut is very limited, and most of my tools were too large to hold the nut while the screw was tightened. It was too small for a socket or adjustable wrench, and the clearance from the exhaust duct was too small for the handles of most tools. Eventually, I found a needle nose pliers with short handles that did the job. A thin open end wrench might also work. Then I reconnected the spring and belt to the idler pulley assembly, and closed the access panel. So far the dryer works, but if the #8 screw turns out to be not strong enough, I could get an extension for my drill and enlarge the hole to fit a #10 machine screw and nut.

Looking back on the job, the most difficult part of this repair was removing the damaged screw. This and several other steps might have been a lot easier if I had removed the motor bracket (where the idler pulley arm is mounted) from the dryer and worked outside the cabinet. Part Select has an excellent video “Replacing the Drive Motor” that shows how to do this. It would be a lot of disassembly work, but for someone with good assembly skills could be easier in the long run.

Hopefully most folks out there who replace the idler pulley arm on a dryer will find an easier situation than I did. But for any who have to deal with a stripped mounting screw, I hope this summary will help you resolve it.

Every two to three years, the blower wheel gets chewed out in the center where it attaches to the motor shaft. I have learned the sound of it starting to rattle so I know to order a new blower before the air stops moving altogether. Replacing it is very easy if you have tiny sockets or nut drivers and a pair of snap ring pliers.

When working on this dryer, be aware that the heater wires are always "hot", even when the dryer is not running. You are only likely to touch one at a time so the worst you will feel is 120 volts. The shock probably won't hurt you but you may cut yourself jerking your arm out of the dryer. Best to unplug the dryer or open the circuit breaker before sticking your arm in there!

Replaced all the parts per the very good video provided on the website.
I recommend watching the video very closely several times. BE SURE THE BELT IS NOT IN THE DRUM'S GROOVE. The video mentions this very very briefly; I caught it on my third viewing. If your belt is not the correct location, it may still turn the drum for you - and eat the belt up in about an hour.

Door switch was very easy to replace as it simply snaps in for the outside and you just clip on the two control wires that already have clips on them.

Replaced a bad 240 volt heat relay and the problem was solved.

I didn't think it would fit as it looked bigger then the old one, I called the service department and they were very helpful. They made note of the fact that I had called with questions in case I had to call again, but it worked, and no one laughed at me. It was very nice of them. Thank you for all the help

Undid two screws in lower front of dryer and popped off front. Removed screws holding lint screen duct and brackets supporting tumbler and removed duct and tumbler quite easily. Pulled, cleaned and oiled rear rollers, replaced front glides, and thoroughly cleaned exhaust duct of lint. Put new belt into position on the roller before sliding tumbler back in, then pulled belt over tumbler as it went in. Be careful to follow belt path directions correctly.
Key to this repair was obtaining the parts so easily from Parts Select.com. Ordered at 2pm and had them 2pm the following day. Unbelievable! These machines are relatively simple to keep running when the parts are available so easily. Thanks for great service.

I removed the front 2 screws witha phillips shorty due to there proximity to the floor. I removed the heater plate the wiring and the heating element in about 10 minutes, the only issue I had was sue to the fact that the heater is 2 pieces and not totally cylindrical it was kind of a pain to get it back into the hole on the back side, I ended up having to form it better into a circle so that I could get it in. After that the rest putting it back together was no big deal. The unit now works great.

I had replaced belt, but the noise continued. Ordered new rollers and washer. Removed the front panel by tipping the dryer back against the wall and removing two screws at the bottom of the panel. Tipping the dryer makes it easy to remove the front panel. Removed the front drum support by removing four (4) screws. I was then able to just move the drum enough to have access to the rollers. Didn't even have to remove the belt. Replaced the rollers. Needed special pliers to remove and replace the retaining rings. Put the drum back into position and mounted the front drum support. Tightened four screws and then put the front panel back on. Plugged it in and tested it. Problem solved. Took about 35 minutes. Thanks

Per instructions I printed off online: took off door, then the front panel. Pulled out the old switch/button, connected the new switch/button, made sure the new button was working; put the panel back on then the door and DONE!

Replaced both rollers,shafts, bearings and snap rings.

I bought a new one and replaced it.

Removed front panel and tumbler, replaced roller axle,
wheel, and front glides. Anybody can do this.

Took longer to open the box that it did to drop the new lint filter into the dryer. Washed a load of clothes and the new dryer filter worked great

Thanks.

R. Bonker