CSM25MRCGWW Hotpoint Refrigerator - Instructions

I ordered the part and it was replaced. I always worry that I will get the wrong part or it will not fit. The on-line help with the model number gave me the right part, and this was an easy repair. Gusessing that I saved over $100 from needing to call a repair service!

I removed all the items off the shelves of the door. I then removed the top assembly,Then lifted the door off the the bottom hinge and laid it on a flat surface. I then removed and replaced the cam connector on the bottom of the door. I then removed and replaced the cam from the lower right side of the refrigerator. I put the door on the cam without assistance , then reassembled the top assembly. The refrigerator door operated immediately just like it did when it was new over 20 years ago.

It was exactly as shown in your instruction video

Remove items from Freezer, remove panel and defrost condensor coils (most time consuming part of the job). Defrost Heater is held in with two screws and two electrical connectors (remove by hand or with pliers). It's worth replacing the Defrost theromostat and Defrost heater at the same time. Only cost $60 for the two parts and will ensure you have the fix. Use the "outdoor" wire nuts when splicing in the Defrost thermostat, that will ensure you don't have any issues with moisture at the splice. When defrosting the condensor coils, soak up water as the catch tray won't hold the volume of water that will melt off the coils.

I did exactly as the video instructed. Removed the top hinge bracket. Removed the door. Replaced the parts on both the door and the freezer, taking care to save and re-install the shims. I put the door back in place and installed the top hinge. I also lubed the hinge pins with very light grease. The door now works perfectly.

The parts purchased worked perfectly and your write-ups explained what the typical problems are with this water leak that was occurring with our GE refrigerator at the nylon water line for chilled water service. Your description highlighted exactly what the problem was and the parts that I needed to make the repairs. This saved me a plumbing service call. All I had to do was cut off the nylon hose beyond the cracked area, apply the water nylon tube union joining the two hose ends and tighten the coupling at the unit.

Thanks again,

Jim Macdonald

Ice bucket and auger came fully assembled. Just had to attach the face plate from the broken ice bucket assembly and slide it into the freezer. There were only four Phillips screws involved.

Went well. Changed the Ice Maker and then the Water Valve. All good and it is making ice.

The entire project was extremely simple with the help of your excellent repair videos. Parts sent with dispatch and with the video, had the repair accomplished within 20 minutes. Removed door, removed old hinge and the defective door cam, installed new hinge and cam, replaced door, job done. Nothing like having a company like yours as backup when problems arise. Thanks, John Orr

Don't know why they broke in the first place but I suspect that the door was closed with the draw not fully closed. Very simple repair involving 4 Philips head screws (not included) Parts clearly marked left and right. Wise to leave broken ones in position for orientation reference before beginning. A digital photo works wonders as well.

like the man in the cd

couldn't be easy. the video that I watched help me get the right part and see the right way to repair thanks for that video

remover the control cover in the refrigerator compartment prided of the four prong defrost time and replaced, defrosted the solid ice on the freezer compartment with a blow drier, turned on the cooling timer to coolest level it started in a few seconds and has worked like new for the last three days.

Pulled the part off, got the part number and ordered it, part was here in 2 days, put the door stop on with 2 screws in 5 minutes, My wife is now happy !!!!

After receiving the part (quickly) my son-in-law replaced the old one without any trouble. Thanks very much