Models > CCE3401B > Instructions

CCE3401B Jenn-Air Cooktop - Instructions

All installation instructions for CCE3401B parts

These instructions have been submitted by other PartSelect customers and can help guide you through the cooktop repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CCE3401B
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Lower left Surface Element burnt

  • Customer: John from Nashville TN
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
1. Remove power from unit. 2. Removed 1/4" sheet metal screw from lower blower vent tube. 3. Lifted the unit above the counter and placed two 1x2" boards between the unit and counter. To remove the Stove Top to get access to the Element you must remove 8 each 1/4" sheet metal screws from the bottom side of the Stove Top attaching flange. 3 each screws on the forward and aft side and 1 each on the left and right side. (Note, the 8 each 1/4" attaching screws are at the top of the Stove Top attaching flange.) 4. Remove the Vent Grill and locate the 2 each cross point screws on the center left and right side of the opening. (Note. Due to the limited space, I used a right angle cross point driver.) 5. Remove Stove Top. 6. Tag electrical connections. Remove and replace Element. 7. Turn on power and check Element. Remove power and Reassemble Unit.

Water boiled over burnt out switch

  • Customer: Eddie from Loyall KY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Knocked breaker removed stove top from iland removed a dozen screws replaced switch put screws back in installed top back in iland put breaker back in worked purfect.

Both switches had separated from the mountings.

  • Customer: Rodney from Baton Rouge LA
  • Difficulty: Very Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The single burner switches were exactly the same as the old switches, and only took 10-15 minutes to replace two of them, including the time to remove the twelve sheet metal screws holding the glass top in place. The dual burner switch, however, was a totally different switch, and none of the wire colors matched any of the instructions. One set of instructions said there was no need to separate the paired red wires, while the instructions with the switch said they must be separated...ignoring the color code, and going by terminal numbers only, the first set of instructions led to the point of separating the paired red wires and attaching a female connector (which was not included in the package)to the red wire from the burner assembly and connecting that wire to the #2 terminal on the new switch. When the remaing red wire was attached to P2, there was barely enough slack in the wire to install the switch in it's proper orientation. All of this required numerous trips to the circuit breaker panel to test the connection. One of the jumper wires had a female connector which didn't fit any of the terminals on the burners or the switch. The instructions with the switch could very well confuse even a licensed electrician, as none of the burner connections are labeled.

Broken glass cook top

  • Customer: Danny from Southlake TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I cut the circuit breaker to the cooktop. I removed the four control knobs from panel. Then I raised the unit out of the granite counter, placing it on top of a sheet of reinforced cardboard that came with the new cooktop's shipping box, covering the hole in the granite counter. Using a 1/4 socket nut-driver, I removed the twelve screws attaching the glass cooktop to the panel. I lifted the broken glass cooktop from the unit, and discarded it in the box the new cook top came in. I carefully lowered the new glass cooktop in position, and replaced the twelve mounting screws. I turned the unit over, and placed half inch foam tape to the bottom edge, around the perimeter of the new cooktop. Then I turned the unit right side up, and lowered it into the granite counter. After replacing the four control knobs, I turned the circuit breaker back on, and tested all four heating elements. The unit was as good as new! The wife was surprised, and very happy when she returned home to find the job complete. Don't tell her that it was really easy, and only took me about fifteen minutes to do the entire job. She thinks I'm incredible, and can fix anything.

burner switch broken

  • Customer: larry from houston TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
turned off power to stove top..lifted unit out unscrewed top and switch had 2 screws re-placed switch and put back together.. make easy $100 plus switch

Water shorted out switch

  • Customer: Duncan from Bellingham WA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Turned off power, disconnected wires, cut tape on exhaust fan connection, removed cooktop from counter and removed glass top from assembly, removed screws on switch, switched wires from old switch and installed on new switch, reinstalled everything, restore power and checkout new switch positions. Everything worked.

1 burner wouldn't work, and caused the breaker to trip

  • Customer: Jeff from Houston TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I removed the glass top and replaced the switch unit successfully. Hardest part was removing the unit from the countertop and bracing the base with a 4x4.

front burner would not heat

  • Customer: Jack A from Biloxi MS
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
simply took off smooth surface top flipped it upsde down on a towel. unbolted the entire burner assembly. matched connections with the new burner with limit switch. replaced smooth surface top plugged it in. no problems. extremely easy fix no repair charges.

Three of four burners were inoperable

  • Customer: David from Woodbridge VA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
This was a repair project on a Jenn-Air built-in stovetop, which I had trouble finding instructions on how to disassemble. My particular problem was that three of the four burners had no temperature control. They were either on high or off - no such thing as simmer. This is opposite the problem described as a normal indicator of burner control failure. Usually the burner just goes dead. The hardest part of the repair was accessing the metal plate the burner controls are mounted on. First, I flipped the circuit breaker to the stovetop. It will shock the cr@#p out of you if you don't (I have experience from poking around down there without turning the power off). First, I had to remove the two burner inserts. The left one lifted from the top and the right one lifted from the bottom. Don't lift them past about 30 degrees. They are meant to lift up just enough to clear the tray well and then slide out. After removing the burner inserts, I was able to unscrew the eight fasteners holding down the stovetop rim. After removing this, I pulled out the trays underneath the burner inserts and put them aside without unscrewing the ground wires that attach them to the stovetop chassis. After removing the two screws holding on the active burner indicator lights, I was able to pull it up and lay it aside. Then I had to unscrew the two large brackets under the cabinet to loosen up the stovetop chassis so I could lift the front of it up an inch from the cabinet to enable me to unscrew two small metal screws that attach the metal plate holding the burner controls. After removing the two screws holding each burner control to the metal plate, I could unplug each of the five wires from the old controllers and plug them into the new controllers, in turn, before reattaching the new controllers to the metal plate. After repeating this procedure two more times, I reversed the process to reassemble the stovetop and voila, turned on the power and it worked perfectly. The result; a happy wife. For today.

Jenn-Air CCE3531B - Left Rear Dual Burner was Stuck On

  • Customer: Jeff from Kent OH
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Here is what I did with new switch (part#12002125) and it worked. Connect jumper to P1 and S1. Split the 2 red wires and put new spades on the ends, then put the red wire from left front switch on P2 and the other red wire from the right rear burner on 2. Blue goes to 4. Purple goes to 4A. Black goes to P1. Orange goes to S2.

The dual surface burner would come on and go off intermittently when the switch was turned to off.

  • Customer: Gary from Bend OR
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Thanks to the highest rated user comment and following his instructions the switch exchange was easy. The supplied instructions were of little to no help and confusing. The hardest part was getting to the two side top Phillips screws because the granite counter top was in the way necessitating raising the stove till the screw heads were exposed. Once raised the front cover was easily removed after undoing six screws. The cook top did not need to be removed. Either of the supplied wires would work and only one of the two was needed. The replacement switch performed far better than the original.

surface burner failure

  • Customer: Gerald from Hot Springs Village AR
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Lifted the range top about 2 1/2 inches, removed the ceramic top and replaced the burner. Tested the burner before replacing the top. Everything worked fine.
All Instructions for the CCE3401B
31-42 of 42