Models > CCE3401B > Instructions

CCE3401B Jenn-Air Cooktop - Instructions

All installation instructions for CCE3401B parts

These instructions have been submitted by other PartSelect customers and can help guide you through the cooktop repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CCE3401B
16-30 of 41
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

knobs were discolored [ cosmetic}

  • Customer: Mario from Winchester MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 1 of 1 people found this instruction helpful
pull and push

One of the electric stove top elements had burnt out

  • Customer: Anthony from Palmyra VA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 1 of 2 people found this instruction helpful
The repair was very easy. There were 3 screws under the front lip which had to be removed. This allowed the smooth glass top to be removed, tilt and pull forward. This exposed the burners and the unit I purchased was a direct replacemt for the burnt unit. All I had to do was remove the electrical clips from the old unit and put them on the new unit. There were 3 spring elements, each with 2 screws, which held the unit in place.

element or temperature sensor failed: not working

  • Customer: David from Mary Esther FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 1 of 2 people found this instruction helpful
Removed unit from counter, removed 14 screws holding glass top to frame, removed ceramic element, swapped over mounting brackets to new element, checked wireing as per instruction sheet (direct replacement) connected wires, re-installed glass top to frame and placed back into counter. ops check good.

replaced a broken dual burner switch

  • Customer: chris from ann arbor MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 2 of 5 people found this instruction helpful
IMPORTANT WIRE CONNECTIONS: The manufacturer instructions describing where each wire connects is woefully incomplete. There are 6 or 7 wires to connect and only 2 are explained in the instructions. I took several photos of the original switch showing where each of the wires was connected before disconnecting and installing the new switch. If I hadn't taken the photos I would have been completely lost on where each wire connected.

The instructions were confusing concerning the attachment of the red wires

  • Customer: Otto from Goldsboro NC
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 3 of 8 people found this instruction helpful
Trial and error and reading and rereading the instructions.The use of the jumper wire was not detailed enough. Caller a repair man.

Burner switch was shorting circuit breaker

  • Customer: Robert from Jacksonville FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 1 of 3 people found this instruction helpful
Removed glass top from stove by taking out hex screws which secured glass top to stove frame. There are two phillips head screws inside the exhaust as well. Removed two phillips head screws which hold the burner switch in place. With a sharpie pen I marked the color coded wires on the faulty switch. Removed wires from the faulty switch. Replaced new switch using the old switch as a guide to insure that wires were connected properly. Secured new switch and glass burner top reversing above procedure. Problem solved. Note: The white dot on the control knob did not line up properly with the off position. Black out white dot and make a new one in the proper spot on the knob.

faulty dual surface burner swich

  • Customer: olof from san diego DE
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 2 of 6 people found this instruction helpful
I followed your excellent service instructions.
This was the reason I purchased the part from you,
even though other websites had the same part for considerably less

indicator ring worked intermittently, no heat

  • Customer: Alan from Louisville NE
  • Difficulty: Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers
  • 1 of 3 people found this instruction helpful
raising the cook top on to 2x2s, one on each end, allowed me to remove the 9 sheet metal screws that keep the glass top fastened to the box containing all of the heating elements and controls. After removing the control knobs and the glass top, everything was clearly visible. Removing the four screws that hold the control box frame in place allowed me to turn the switches upside down and photograph the placement of all of the wires on the pins. I then transferred the wires from the old switch to what I thought were the corresponding pins on the new switch(the replacement switch has more pins, and they are not located in exactly the same spots as the old switch). When I turned the power back on, the switch turned the burners on, I had heat but the indicator lights didn't work. I turned the breakers back off and rewired according to a previous commentors wiring directions(his model was not exactly the same as mine), the indicators worked but I was back to no heat. I called my son, who has his own commercial electric company,and he looked at my photos from before, the diagram that came with the new switch, and it took him about 15 minutes to reconnect the pins to different wires and when we turned the power back on---both indicators and heating elements worked. It was the dual switch and double indicator that made it more complex to figure out. Nice to have very smart kids.

Outer Element stopped working

  • Customer: Ashok from Los Altos Hills CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 1 of 3 people found this instruction helpful
Opened the Cooktop. Hardest part was removing the cooktop.
The heating element was broken, very hard to see.

Remove 2 clips and install in new element. Great oppurtunity to clean the unit.

control failed

  • Customer: Robert from High Springs FL
  • Difficulty: Very Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 1 of 3 people found this instruction helpful
Couldn't hook up the wires since the instructions were so cryptic. Ended up fixing old control and re-installed it. Worked fine.

switch shorted out and burned up

  • Customer: Victor from Napa CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Socket set, Wrench set
  • 1 of 3 people found this instruction helpful
The "so called" genuine replacement switch is made by Maytag and is different than the Jennair .The shaft coming out of the Maytag switch is flat on only one side, so the knob from the Jennair ( flat on 2 sides) didn't fit. Had to order a knob for a Maytag cooktop , but the new knob doesn't align with the temperature scale on the Jennair. I just added a small white dot on the Maytag knob to indicate proper switch position.

Old knobs became loose

  • Customer: fabienne from dallas TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 1 people found this instruction helpful
In spite of a 10 year old model, we could find the correct new knobs, and replacement was very easy. The knobs were not in inventory but we got very good information about expected availabilitry, then delivery date. and they came very well.

switch for burner, when turned on, would set breaker to off

  • Customer: Gail from Sedona AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 1 of 4 people found this instruction helpful
Lifted stove top from counter, removed screws securing glass top, removed screws from switch housing. Removed color coded wires from old switch, one at a time, and secured them to the new switch. Put it all back together and just like new. Probably saved $200 service call.

outer ring of dual radiant burner doesn't work

  • Customer: Qiong from Mckinney TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Socket set
  • 0 of 3 people found this instruction helpful
Thanks for the previous viewer's tip, disconnect power, pushed the cook top out of the counter and used a wood block for the support. Unscrew the smooth top from the burner, remove old and plug in the new one. Connect power, test OK. Put everything back.

Surface Burner Short

  • Customer: John from San Antonio TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the cook top from the counter. Removed the switch housing and then the switch. Found a match and ordered. Part came in 2 business days. Once I put together the housing and connected the wire housing the burner worked perfect. The downdraft fan remained on. Placed a call to Jenn Air service and was asked to disconnect the fan switch. There must be some memory in the solid state portion of the switch. After a few mins I replaced the fan switch and hooked up the wiring. All worked fine.
All Instructions for the CCE3401B
16-30 of 41