4KSRF42DTX2 KitchenAid Refrigerator - Instructions

I watched a video several time to get the steps in the removal and reinstall. It really was not that hard but first time repairs can take extra time.

Watched Video - took you through step by step

with a mirror to see the small hole on the front side of the icemaker.... very simple, took 1 minute

Removed three screws. Removed old part. Inserted new part and reinstalled three screws. Doesn't get much easier that

I took the tray out of ice maker, removed the screws holding the drum assembly. Dismantling the drum assembly careful as possible and placing the new drum on place of broken one, it still took twice to get it workable. Probably the next time I will follow the instructions a little more closely.

Removed cover took out 2 screws put in new unit put 2 screws back in put cover on done

I basically followed the step-by-step instructions at the parts order website. I removed the shelves and rear panels to access the fan. I noted the color coding on the wires and terminals, removed the two retainer screws, removed the old fan from the mounting bracket, installed the new fan using the rubber anti-vibration mounts, pressed-on the fan to the center drive shaft and re-installed the assembly to the back wall. I simply replaced the rear panels and shelves and plugged in the fridge. The only issue I had was the distance needed to press on the fan blade to preclude fan noise, which I found by trial and error, before re-installing the panels.

Unplugged freezer, removed lower shelving, removed panel covering the evaporator motor. Unpluged three wires connected to fan assem and removed. Did not install new wiring that came with kit but installed new motor/fan and reconnected existing wiring. Problem gone!

I was unable to remove the old part so I threaded the new part in front of it. They both fit within the actuator. Done!

It tool me a while to diagnose the problem but realized the ice dispenser motor coupling had failed. It fooled me for a while because it turned on the motor but could not turn the plastic shaft inside the icemaker. I found the instructions for an almost identical repair on your website. 1)I removed the motor. In my case the wiring harness came right off.2) I turned the coupling by hand and found that although it turned, it was actually loose on the motor shaft. I then knew it was the problem. 3) The threads were apparently cross threated. 4) As a prior user suggested on your site, I used a hacksaw to cut the old coupling off, being careful to not damage the remaining threads. 5) I ordered the new coupling which arrived very quickly 6) I screwed it on to the motor shaft (remember it is a left hand thread). 7) Presto!! My icemaker works. As the other user suggested, I did not have to use washers as spacers. The new coupling was better made than the old one and actually has ~1/8" nut or spacer already welded to the coupling. My thanks to those before me who helped make this a successful repair.

Impossible to pass the water tubing through the door as kitchenaid spliced the water tube behind the dispenser and also within the door with tube connectors and not to mention that it was also bundled with the wiring harness. I freshen the connections behind the door and after the tubing exited the door. No leak so far. The only piece of the purchased tubing I used was the spout and attached 12 inch strip of the tubing.

I called a repairman, who removed the ice maker and reinstalled it, not once -but- three different times and charged me $84.60. (That's all he did.) I remembered, PartSelect, watched video, ordered motor, received in three days, installed in less than fifteen minutes. Within ten minuted water was running in and later ice was dropping into bin, next day bin was full. Wish I had trusted myself and looked up my fridge problem on PartSelect before calling that (repair) man, and saved myself $84.60. By the way, I'm a 67 year old female.

I'm sorry I can't help you with this, as one of my sons diagnosed the problem and did the repair for me. It took him maybe five minutes to swap the parts, and the ice maker has been working fine ever since.

Replacement was quite easy. Video was helpful as to how to get all pieces back on the shaft correctly. Was easy to find the correct part and was shipped quickly.

I had already removed the ice container & realized the very end of the auger (drum) was broken. I still don't know why this part is plastic. I ordered the auger drum on Monday & received the part Wednesday morning by Fedex. I then retrieved your repair video by Steve on-line and paused it as I duplicated each step. The process was really very easy (I even surprised myself). The unit now works as it did when new. To think I went for over a month and the repair was so simple and inexpensive. Thanks also to your customer service rep who put my mind at ease that this was the correct part (My auger was totally plastic & different from the one in the illustration). He said if my model number said this part would fit, then it would and it did.