41744142400 Kenmore Washer - Instructions

I watched the videos and replaced the shocks and suspension springs. This worked to stop the unit bouncing completely and cut the banging noise in half. Further diagnosis revealed a damaged drum and outer shell. The repair itself was very simple and didn't require special tools or skills. There is a tricky shock absorber locking pin on the right shock bottom position. There is a control box of some sort that prevents the complete removal of the pin without breaking it. On install, I simply pushed the pin through from the front. Ultimately, I ended up replacing the unit. However, I found the site to be extremely helpful. Great service.

Simple install, remove the two screws holding the pump motor.
Loosen the two hose clamps that hold the hoses in place.
Pull out old pump motor.
Place new pump into place, and install mounting screws and tighten.
Slip drain hoses onto new pump and reinstall clamps.
Check for leaks.
Done.

Repair was easy watched video it was spot on I went to auto parts store and bought 2 screw clamps to replace the spring clamps and made repairs easier washer works great happy wife

New part installed as per repair video - no problems.

Pulled the back off and it was right there. Hardest part was to get the belt all the way around the drive wheel on the washer tub. Found out that it wasn't just the belt. It is the shock absorbers that probably broke the belt, even though the belt was probably well over 15 years old. The bouncing and banging because of the absorbers being bad probably had something to do with the belt eventually breaking. Now, we need to replace the shock absorbers.A big thing to remember about the belt install....clean the drive wheel real good!!!

Removed the back and lower panel in the front of machine. Turned it on its side to replace spring, not tools required. Then stood it up and replaced both shocks by removing plastic pins that hold them in place, no tools required. The only time you need tools is to remove the metal panels to get to the parts. Now it makes no noise and runs like a new washer. Paid $140 for the parts, a new machine would have cost over a thousand and would be one of those digital nightmares that don't last as long. This machine is 18 years old.

It was a very easy fix. Called a repairman and they wanted 350.00 to come out. Ordered the door lock and switch assembly for 76.00 and it was fixed in 15 minutes. Thank you for shipping the part so fast. Much appreciated.

First of all I looked up the possible causes at partselect.com. The two likely choices were a door switch and/or the drain pump. I changed the door switch first. I removed the spring from the black boot. Pulled the boot away from the machine on the door switch side. Just the screw driver to remove the mounting screws from the from of the machine. This holds the door sw on the machine. After removing the screws i disconnected the wiring from the door sw. The wiring snaps in place. I then reversed this process and ran the machine. It worked so I didn't have to change the drain pump. I am keeping for backup as I have six of these washers.

Let's see...removed lower panel-used tools to unscrew the unit---one piece-nice to replace---EASY to replace! Removed hose---placed hose on new unit; screwed all back to bottom of washer-replaced lower panel...Voila! Made sure unit was balanced...did a load of whites---Awesome WASHER NOW!!!

Removed spring retainer straps from top of springs. Propped up tub with blocks and a wedge. Lifted out each spring and replaced. Re-attached spring retainer straps. Removed pins from shock absorbers (old/broken ones). These break due to moving washer w/out installing original foam blocks and support screws or due to age and fatigue. Pins have a retainer that must be depressed as you pull or push them out. may need to spin back and forth with pliers as you pull them. Bottom right pin won't come out w/out a hassle. Cut it in pieces with dykes and used spare pushed in from the FRONT (not the rear, as it was originally installed). Found leak was not fixed by getting the drum back up to proper height. Found bolt on tub had broken the bottom of the soap dispenser "tray". This is a 50.00 part. Made a patch from the bottom. Roughed up plastic and used silicone adhesive. After it had adhered filled from top with more silicone. Allowed 24 hrs to dry. Washer is as good as new.

For some time, our washer's door was vibrating and making noise during the spin cycles. Then after washing a large blanket, the drum stopped spinning all together. I was able to slide the top of the washer off after undoing the screws in the back and then following the directions, found that the error code was for the washer door. The drum would not spin because it thought that the door was open, confirming what we thought, the door lock and switch assembly were bad.
I was able to unscrew the assembly from the front, then reach down and after ordering the new part, disconnect the 3 cables, remove the old part then redo the cables on the new assembly and Voila...working washer, woo hoo!

"Instructions" with the kit suggest pulling the pins out with a pair of pliers. That's fine if you're a gorilla. It's easier to use a 13MM boxed-end wrench. Slip it over the tapered end to depress the locking tab; then tap a 3/8 dowel rod held against the tapered end to remove the pin. Also my washer has a drain tube that has to be disconnected to get access to the top pin. If I had to do this again it would take about an hour.

First unplug the machine, then remove two srews on the back of the machine for the top cover. Remove top cover and then remove two srews that hold the door locking part. Put your hand in the machine and grab the part. unplug the three wire harnessess then plug them back and put back in place and put the two srews back and then the top cover and two srews as well.

I removed the front access cover and the rear cover. It was also necessary to remove the water level sensor (attached to the tub drain hose) to access one of the shocks. Not having a 1/2" deep socket, I used a 2" piece of 1/2" copper pipe to depress the locking tab on the shock attachment pins--worked great. Pulled the pins out with pliers. Putting the pins back in after replacing the shocks was easiest to do using 'channel-lock' pliers to grab the bracket and the pin head and squeeze in the pin. The only problem was that my copper pipe piece fell into the drain hose when removing one of the pins! Had to take the drain hose loose to fish it out.

As others have mentioned, it was pretty straight forward although a bit finicky to get into the tight spots to press out the pins. The little piece of 1x4 block helped press the pins back in. For the right side shock, I had to undo the large rubber hose at the bottom of the drum and also had to remove the sheet metal shield in the back to allow clearance for the pin to come out. There's only 2 screws holding it in so again, not too hard to do.