41744142400 Kenmore Washer - Instructions

As others have mentioned, it was pretty straight forward although a bit finicky to get into the tight spots to press out the pins. The little piece of 1x4 block helped press the pins back in. For the right side shock, I had to undo the large rubber hose at the bottom of the drum and also had to remove the sheet metal shield in the back to allow clearance for the pin to come out. There's only 2 screws holding it in so again, not too hard to do.

Removed front panel, used socket to compress lock tab on plastic pins holding shocks. Still taks a little effort to get them out. The one behind a plastic drain canister is a proble as there doesn't seem to be a good method for moving that canister. I think that's why the spare pin is provided.

Sadly, my case was one of the lower percentage where the problem is in the rear bearing area. The shocks were, the top support springs were good but the rear of the washer drum was shot. Opted to replace with new washer rather than go through the much longer repair with the almost $300 in parts.

Remove top of washer, remove door lock assembly,install new assembly replace top.

Removed lower access panel. Removed top of washer. Attached spring and lifted tub into place. Removed and replaced both vibration/shock absorbers (most difficult part, not easily accessible).

removed front panel and used deep socket to remove pins that hold shocks. front left shock took most of the time because of hoses and a unit in the back that needed to be released to be able to remove the pin on the bottom. the right shock was a piece of cake to replace. used a hammer to pull the pins into place (i did not use it to tap on them ) . lots of bloddy fingers from sharp edges.

I replaced both shocks, as both shocks were broken! Keep in mind that Parts select packages them in pairs. I order 2 packages or 4 shocks, guess I have another pair for ~ 5 years from now. These are located under the front bottom panel, so no need to isolate water lines or even pull this sucker away from the wall. Tight clearances are the only factor from making this really easy. Use some Vaseline to assist inserting the new plastic pins.

The parts came with instructions They stated to remove the front panel. This only gets to one side for a difficult repair. I removed the back panel then it was a snap. Easiest with two people.

replaced the two shocks with the new ones by removing the pins that held the old ones in place.

Removed old shock abs. (both sides). The one side, I had to remove the speed control board to access the lower nut on the one shock. Install was fairly easy however, it did not fix the washer. Apparently there was something else (either a switch, the control board or the motor) needs replaced too.

Disconnect power,take water hoses off using pliers,they are really tight,remove 2 philips head screws,pull 2 wire connectors off and water fill hose squeezing wire clamp and sliding clamp back on hose.reverse to install.Works like a champ.

removed top cover to access valve dissconnected hoses and wires then unscrewed valve and replaced

I looked up the repair on You Tube and it looked easy! Take off the top of the machine (unplug and disconnect water first), 2 wire connections and 2 screws to mount. The only problem I had was screwing the mounting plate on the machine. It needed some help enlarging the hole a tad, I used an awl. Reconnect the water and plug in.This Granny rocks!

It was very good. They should have mentioned about the wire and spring to remove the rubber strip though. Found out about that in comments! Otherwise, very good!

The video was most helpful, and the left shock replacement went as shown. The sucker punch was getting to the right shock - much harder.
First notice video has washer on a stand. How nice to have had it up on a table. LOL As it was I tilted the machine back with a 6 inch block under the front. Still a bear to get to the shock, but w/ patience, doable even though you are flat out on the floor.
The old shocks were so bad that the pistons fell out once it was removed.
It takes some strength to get the pins through the new shocks, and as I have a weak left hand I had to resort to using a C-clamp to help. If I could have gotten my right hand in there I may not have needed it. Right hand did have to hold the clamp as it had to just catch the side of the pin hole since the pin is pointed and sticks out past the mounting bracket when seated.
I also ordered a spring but they both were still good.

Very basic replacement- 2 screws in and out. The part did not come with screws to be sure to save them if you remove the broken part ahead of time to make the process smoother.