Pulled out the bottom drawer of the stove. Attached the new drawer glide to the drawer. Replaced the drawer and it worked like new!
I received the part two days after I had ordered it. I was very pleased with the speed of the service and the ease with which I found the part I needed on the web site. I will use your site again if needed.
I just plugged it into the receptacle on the stovetop and turned the thing on, and it worked! I'd been without the 4th burner for quite some time. Nice to have it back!
Fed ex dropped the part off at 7 one night, had it repaired by 7:05. Popped the broken glide off, popped the new one in. Easier than easy. Took longer to empty the drawer and remove it than to do the repair.
I am a 74 year old single woman. I removed the drawer and replaced the guide which has been missing for some time. Wish I had none about your company a long time ago. Thank you
We have an older .......range that came with our house when we bought it in 2000...the stove works fine (for an electric stove!), but the drawer was always problematic. Sometimes it would sit straight in the appliance cabinet and sometimes it wouldn’t. Sometimes it would flop up and down, sometimes it worked and sometimes it didn’t!
We lived with it for TEN years...then a couple of weeks ago I needed a pizza pan. I opened the drawer and the darned thing wouldn’t go back into the stove properly. I played with it for awhile, trying to figure out why it didn’t work correctly! After some energetic observation (accompanied by some choice words about American engineering!) I realized the front drawer guide was broken off!! It was one of those “Aha!” moments!!
I retrieved the plastic piece and went to a local appliance store to get a replacement. They said they’d order one (for 8.95 and I pay shipping and handling!), and it would take 2 to 3 weeks to get it! I declined their offer. Surely, somwhere on the internet there was a supplier who had this part!!
I sat down with my MacBook Pro and looked up “range parts” and was immediately directed to partselect.com. I looked up the part (which was ONLY $3.38) and ordered two. I had the parts in my hand in four days, and even with shipping paid less than half what the other place wanted locally.
I pulled the drawer out, literally dropped in the new guide, and the drawer has worked flawlessly since!! We are forever grateful for PartSelect and will always keep their address on top of our web vendors list!!
Give them a chance...the least you could do is save some aggravation, and maybe a little bit of money, too!!
I watched the video before ordering the part. When it arrived, I knew exactly what to do. No tools were needed. It took me 2 tries to get the drawer aligned properly but the whole repair took about a minute. The video was invaluable!